Dick Hannah Kia

Great Dealer Thanks to Mike Menzie We look forward to doing business with you again. Your professionalism along with your continued support even after we bought the car was greatly appreciated. Thank You doing business with you again. Your professionalism along with your continued support even after we bought the car was greatly appreciated. Thank You!!! More

This was such a blessing of an experience!!! For me, to make this important of a purchase, the conditions had to be just right. This was the first car I personally ever bought, I spent over 3 months resear make this important of a purchase, the conditions had to be just right. This was the first car I personally ever bought, I spent over 3 months researching what i wanted online and around town. I knew exactly what I wanted, and what I could pay. As a man who greatly values good hospitality and service, I was pleasantly suprised by the patience, understanding and quality of salesmanship of Mike Menzie. As I got out of my car, Mike greated me with a smile. He walked me through my options, gave me honest advice. I explained I was a realist and I didnt want him to waste time. What I liked most about Mike is that he really let me tell him what I want, and listened. He offered me more suitable options, but never pushed me to like something I naturally didn't like. I really liked the style of the Optima, and although he showed me other styles I could do more with my money, I really wanted the optima. He recognized this and helped me achieve my goal. Now I love my car, and am very proud of my purchase. I respect Mike and the Kia team he represents. I would recommend this dealership to anyone who wants a honest, real experience. I had such a good experience, during the paperwork my parents came to see how things were going, and Mike ended up selling them a car too in the same day! More

Thank You Dick Hannah Kia of the Vancouver Auto Mall! On June 2nd 2012 we were happy to drive in with two previous Kia Forte's we purchased two years ago at your dealership and trade them in for a new Kia O June 2nd 2012 we were happy to drive in with two previous Kia Forte's we purchased two years ago at your dealership and trade them in for a new Kia Optima. We have purchased three cars and one truck previously and knew that with the experiance we received on the other auto's we purchased that we would get the same if not better service that we did before. Mark Goff in sales was a treasure to work with. Thanks Mark and Bret you made our fith car purchase from Dick Hannah a great experiance from the time we drove in to the time we left with our new Kia Optima. We recommend this Auto Dealer to others looking for a great experiance. Sandy and Kelley More

Best experience to date! Bob was a great guy, NOT PUSHY. Explained the differences between the models and got me in and out with my new Soul. The sales manger Mike Segal was also awesome, not the sit in b Explained the differences between the models and got me in and out with my new Soul. The sales manger Mike Segal was also awesome, not the sit in back slimy guy (reputation that many of us have about car sales guys) He came helped work the deal, came out and talked to me like a real person. Got me a great deal on financing! Thanks guys More

This Dealship was defiantly the best i have ever been, Dave Wakeman was my salesman and he was so professional and kind! I got the car i wanted and the whole transaction was so fast! Dave was awesome!! Ev Dave Wakeman was my salesman and he was so professional and kind! I got the car i wanted and the whole transaction was so fast! Dave was awesome!! Everyone was so friendly and upfront, i will defiantly be back to this Dealship, and i will refer people to Dick Hannah Kia!! So anyone looking for a new car this is the place to go! More

I called on a used vehicle and Curt Torson worked diligently to track down the used vehicle I wanted. He stayed after hours just to show me the vehicle. He was both professional and personable and v diligently to track down the used vehicle I wanted. He stayed after hours just to show me the vehicle. He was both professional and personable and very informative. He worked to make the transaction seamless and hassle free which as a customer was truly appreciated. He even came in on his day off to make sure I was satisfied and to hand me my keys. Excellent customer service and dealership has earned my business in the future. Thank you Curt and the team! More

I was so impressed with Dave, the englishman. He was very determined to find the right car for me, AND in my budget. Dave's extensive knowledge on used verses new cars and also cars that had better gas milea determined to find the right car for me, AND in my budget. Dave's extensive knowledge on used verses new cars and also cars that had better gas mileage, was very impressive. He worked with me for several hours trying to get me approved with the bank. Finally I got to drive home my new (used) car. I tell you one thing though, his ''accent'' sure lead me to my ''accent'', hyundai accent that is. More

Mark was outstanding..Deal went fast..Purchased Kia Sportage on 05/26/12 after 4:00pm..Mark called us about 8:45pm and said come and get it..Car was detailed and ready for us to take home..If Kia would Sportage on 05/26/12 after 4:00pm..Mark called us about 8:45pm and said come and get it..Car was detailed and ready for us to take home..If Kia would get you more Sportage's this dealership would not be able to keep up with all the business..Our car came in the 26th and we took it home the 26th..Thanks to Mark for making this so easy.. Love the car..You were great Mark.. Gary And Mary Ann Cornett More

So far this review has been the hardest part of my buying experience, especially this essay portion. I was greated by Mike upon exiting my car and after explaining what I was looking for was shown the availa experience, especially this essay portion. I was greated by Mike upon exiting my car and after explaining what I was looking for was shown the available choices and selected the one I was interested in for a test drive. Mike explained all of the features and off we drove. The price negotiation wasn't as bad as I was prepared for but there is a lot to be said for just posting the lowest and best price up front. Mike even programed my cell phone to the Blue tooth in the car and followed me home in my other car (since I wasn't trading it in), which I thought was above and beyond the call of duty. More

With Mike's above and beyond customer service he made this deal the easiest it could be. He would follow through with my what seemed to be 5000 questions and concerns at a moments notice and even on his this deal the easiest it could be. He would follow through with my what seemed to be 5000 questions and concerns at a moments notice and even on his off days. He truly took on my situation and handled it as if I were family. I did not doubt his honesty and integrity for one moment. When he was not able to assist me he set me up with Brian. Brians knowledge and energy to keep me positive was something unmeasurable. If Brian didnt know an answer (which was rare) he made to sure to immediately seek out the correct and very thorough answer. He has incredible customer service and personable skills. I will highly reccomend the two of them in the future to everyone. I will absolutely seek them out the next time I am looking to do business. I can not say thank you enough. Shannon Lee 360-521-5565 More