Dick Hannah Kia

I had done quite a bit of research on KIA's prior to reaching out. I had spoken with the team at Beaverton KIA given my location and frankly was less than impressed. Having heard their radio advertise reaching out. I had spoken with the team at Beaverton KIA given my location and frankly was less than impressed. Having heard their radio advertisements, "We Wanna See Ya in a KIA" I decided to reach out to Dick Hannah KIA and that is when I met Mark Goff. Beginning to end my experience was top notch, Mark made that extra effort that really cemented how important my business was to their dealership in other words, they made us feel appreciated. Mark took the time to really understand exactly what I was looking for and found it for me in a short time. We ended up buying a 2013 KIA Sorento SX and it is just perfect. The buying process was painless, Mark and his team worked hard to get a great rate and financing was simple. Barry in finance is very good at what he does if I do say so myself. In summary, if you are looking for a dealership where the experience is the exact opposite of that stereotypical back and forth pressure buying experience then go see the guys at Dick Hannah. I can honestly say that it's more than just a purchase - they take care of you; you feel like you are joining a club, I know it sounds hokey but it's the truth. I will certainly come back when it's time for my next car, KIA or not. More

My intent was not to purchase a car, let alone TWO cars. I went to Dick Hannah Kia and was approched by a wonderful and nice sales person, Mike Menzie. He greeted me with a warm handshake and allowed me to I went to Dick Hannah Kia and was approched by a wonderful and nice sales person, Mike Menzie. He greeted me with a warm handshake and allowed me to test drive my new 2011 Sorento. While on the drive, he was very pleasent and professional, something thats hard to find now a days AND he actually knew what he was talking about! After long, much needed discussion, it was agreed that we trade our two car my wife and I didnt like and purchase two cars we did really enjoy. Mike was great, he went to another Dick Hannah lot and got the exact car my wife LOVED. He was a great advocate for us in the finance office. All and All we got exactly what we wanted, and it was in the price range we wanted. Mike, Bret and the finance/sales manager went above and beyond to make us happy and get us out of two cars we hated and into two cars we love. So many discounts were given, they were VERY fair with our trade in values and EXREMELY fair with the prices of the cars we purchased. Thank you for making this car buying expereience top notch! I will make sure EVERYONE I know looking for a new car will come to Dick Hannah Kia to see Mike Menzie!! More

Bob was really great. He was very nice and super helpful. He willing ran all over for us to track down the used Camry we ended up buying. He was not a pushy salesman. He gave us time to think abo helpful. He willing ran all over for us to track down the used Camry we ended up buying. He was not a pushy salesman. He gave us time to think about things and didn't push the sale which was VERY important to us since we have had bad previous experience with car salesmen. He was really really wonderful. We really liked Bob. We felt good about our purchase. Bob was even out at the car with a rag cleaning up some things that we were concerned about. That is the mark of a good employee. He was concerned that we were happy and didn't care what job he had to do to ensure that. I wish there were more car salesmen like Bob. Really nice, really low key, willing to go the extra mile, and not pushy or more concerned about the sale than he was us. We will definitely refer our friends to Dick Hannah because of our experience with Bob Snyder! More

Our Experience with Dick Hannah Kia was most interesting! On our first visit to the dealership,we were met by Ed Mason, a new but very pleasant salesman. Our experience with the used car appraiser and Ed's On our first visit to the dealership,we were met by Ed Mason, a new but very pleasant salesman. Our experience with the used car appraiser and Ed's sales management support was anything but pleasant as well as very embarrassing to the new salesman. The appraiser came in at about 20% of what my trade in was worth. And Ed's management support was insulting and humiliating about the worthless virtues of my trade in. We left vowing never to return. Through a series of events we sold our trade in outright sale to your Dick Hannah car buyer for its full price. Your buyer Darrell Williams found us through Craig's list. We returned at a later date to Ed Mason for an outright sale and was treated very well. Many praises to Ed Mason and Darrell Williams. Again our praises to Ed Mason and Darrell Williams for restoring our faith in Dick Hannah. More

Curt Torson has great customer service! He personally went to Beaverton to pick up the car my wife and I liked. Not a aggressive salesman at all which made the process very smooth and Stress Free! Knowle went to Beaverton to pick up the car my wife and I liked. Not a aggressive salesman at all which made the process very smooth and Stress Free! Knowledgable and straight forward on all questions we'd asked. I would recommend anyone to buy a car from him because he made the experience stress and pressure free!!! Thanks Curt! More

I want everyone looking to buy a car to know that dealing with Dick Hannah was an awesome experience from beginning to end. We never felt pressured and got great service from everyone we dealt with. Would re with Dick Hannah was an awesome experience from beginning to end. We never felt pressured and got great service from everyone we dealt with. Would recommend to friends and family and would not hesitate to do business with them again! Even though our salesman , Ed Mason, was fairly new he provided us with efficient and friendly service! Thanks to all! More

Great Dealer Thanks to Mike Menzie We look forward to doing business with you again. Your professionalism along with your continued support even after we bought the car was greatly appreciated. Thank You doing business with you again. Your professionalism along with your continued support even after we bought the car was greatly appreciated. Thank You!!! More

This was such a blessing of an experience!!! For me, to make this important of a purchase, the conditions had to be just right. This was the first car I personally ever bought, I spent over 3 months resear make this important of a purchase, the conditions had to be just right. This was the first car I personally ever bought, I spent over 3 months researching what i wanted online and around town. I knew exactly what I wanted, and what I could pay. As a man who greatly values good hospitality and service, I was pleasantly suprised by the patience, understanding and quality of salesmanship of Mike Menzie. As I got out of my car, Mike greated me with a smile. He walked me through my options, gave me honest advice. I explained I was a realist and I didnt want him to waste time. What I liked most about Mike is that he really let me tell him what I want, and listened. He offered me more suitable options, but never pushed me to like something I naturally didn't like. I really liked the style of the Optima, and although he showed me other styles I could do more with my money, I really wanted the optima. He recognized this and helped me achieve my goal. Now I love my car, and am very proud of my purchase. I respect Mike and the Kia team he represents. I would recommend this dealership to anyone who wants a honest, real experience. I had such a good experience, during the paperwork my parents came to see how things were going, and Mike ended up selling them a car too in the same day! More

Thank You Dick Hannah Kia of the Vancouver Auto Mall! On June 2nd 2012 we were happy to drive in with two previous Kia Forte's we purchased two years ago at your dealership and trade them in for a new Kia O June 2nd 2012 we were happy to drive in with two previous Kia Forte's we purchased two years ago at your dealership and trade them in for a new Kia Optima. We have purchased three cars and one truck previously and knew that with the experiance we received on the other auto's we purchased that we would get the same if not better service that we did before. Mark Goff in sales was a treasure to work with. Thanks Mark and Bret you made our fith car purchase from Dick Hannah a great experiance from the time we drove in to the time we left with our new Kia Optima. We recommend this Auto Dealer to others looking for a great experiance. Sandy and Kelley More

Best experience to date! Bob was a great guy, NOT PUSHY. Explained the differences between the models and got me in and out with my new Soul. The sales manger Mike Segal was also awesome, not the sit in b Explained the differences between the models and got me in and out with my new Soul. The sales manger Mike Segal was also awesome, not the sit in back slimy guy (reputation that many of us have about car sales guys) He came helped work the deal, came out and talked to me like a real person. Got me a great deal on financing! Thanks guys More