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Dick Hannah Ram Truck Center

Vancouver, WA

4.7
992 Reviews

7110 NE Fourth Plain Blvd

Vancouver, WA

98661

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992 Reviews of Dick Hannah Ram Truck Center

November 08, 2020

David Frischman was my sales rep who did a phenomenal job in getting me the truck I wanted for the price I wanted. I purchased a 2020 Ram 2500 Power Wagon in Olive green Color and it is a beauty! Also w More

by dcgale7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Akers, Dave Frischman
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Hello, we are very happy to have provided you with such a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care.

November 07, 2020

Roxy and Magic were great people to work with. They were very nice and professional durring the buying process. Ran into a couple problems financing and they never gave up on me or treated me different when More

by Daymon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Magic, finance department , Roxanne Parisien
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Daymon, we are very happy we could provide you with a positive experience. We do hope we can be of assistance in the future. Take care.

November 01, 2020

Roxy was great went above and beyond what she needed to very helpful in finding a cat that suited my needs.. Thanx for all you did... More

by Jessedorsett86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Hi Jessedorsett86, thank you so much for your positive comments about Dick Hannah Ram Truck Center. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

November 01, 2020

We had a wonderful experience! It was so easy and quick! They have a wonderful selection of trucks. All the salesman were very friendly !! Thanks Dave and Sammy More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather James, Sam Chaer, Dave Frischman
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Sam, thank you again for taking the time to let us know how we did. We hope you have a great day.

October 31, 2020

I’m buy l truck and Roxanna she help in me take me to see a lot the truck s thank good customer service first lm looking for Brian he not working that day she help me More

by Fernandocdp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

We appreciate your positive review about your recent experience with us. If you're ever in need of more help, please let us know.

October 29, 2020

Wow— and here I thought buying a car was going to be miserable. Dave really is the best guy to buy a car from. Made everything easy, painless, smooth, and surprisingly enjoyable! I would recommend anyon More

by Ilovebigtrucks12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Frischman
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Hello, we are very happy we could provide you with a positive experience. We are always more than happy to assist you if anything else comes up. Take care.

October 29, 2020

I bought my truck from Dave and will definitely go through him again for a new 3/4 ton Ram, Im confident he'll find exactly what im looking for More

by Brice5jsj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Frischman
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Brice5jsj, we're happy to hear you had such a positive experience with our team. Thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Ram Truck Center.

October 27, 2020

Roxanne Parisien was an absolute pleasure to work with. Roxanne Parisien was an absolute pleasure to work with. bought my first car through her ! give this woman a raise because she is an amazing saleswoma More

by andereli300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne Parisien
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Hi. We're so happy we were able to help you out. We are always more than happy to assist you if anything else comes up. Take care.

October 26, 2020

Communication and willingess to work with the customer was lackluster. I purchased here because they had the truck that I wanted. I bought late at night and when I looked at the tires 2 days later I notic More

by themykel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roxanne Parisien
Nov 10, 2020 -

Dick Hannah Ram Truck Center responded

Themtkel, We sincerely apologies for all the inconvenience you have experienced but we appreciate you giving us the opportunity to continue to work with you in getting things resolved. Sam Chaer General Sales Manager Dick Hannah Ram Truck Center 360-944-3283

Nov 11, 2020 -

themykel responded

Thank you Sam. While I appreciate this response I haven't heard from your team in 3 days since I said I refuse to accept any offer that's contingent upon this review being deleted and or altered. The question is do you want to make or right by the customer, or are you more interested in the review.... Update 11/22 Still no response from your team. I've contacted my lawyer on retainer and, on his advice, am getting the entire vehicle checked for road safety.

October 21, 2020

I’ve been to plenty of car dealerships and all of them have been stressful, time consuming and at times awkward. Not with this place! They were personable and treated us like human beings. They made the p More

by s.w.wilkerson26
Recommend Dealer
Yes
Employees Worked With
Rob Akers, Roxanne Parisien
Nov 02, 2020 -

Dick Hannah Ram Truck Center responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

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