Dick Hannah Ram Truck Center

Tim kept his word Tim did everything he said he would do from the initial introduction to the walk through of our new truck. Tim was knowledgeable on the vehicle's we w Tim did everything he said he would do from the initial introduction to the walk through of our new truck. Tim was knowledgeable on the vehicle's we were choosing between. I have already recommended my brother call Tim. More

Chucky Khonsvi Chucky was great. Very helpful through the whole process. We were in and out in less than two hours which was great and he listened to what we neede Chucky was great. Very helpful through the whole process. We were in and out in less than two hours which was great and he listened to what we needed to find us the perfect truck for our needs and budget. More

A Dealer with Honor, Hospitality and Respectful Compassion "Car Salesman", "Lawyer", Politician", "Lemon"; These all are titles that are given to describe someone in either a good way or negative way. But le "Car Salesman", "Lawyer", Politician", "Lemon"; These all are titles that are given to describe someone in either a good way or negative way. But let ;me tell you about my most recent car buying experience so that you don't link this Dealership (Dick Hannah" to the negative side of "Car Sales". "Another Dealer" approved and sold us a car in December 2017. The bank approved the loan after talking with us and references. On January 19, 2018 they called and said the bank had lost our contract and we needed to sign a new one. So we did with our first payment being Feb. 19th after the bank once again spoke with us and references. DMV sent us our registration showing it was registered to us. On Feb. 7th. "The Other Dealer" calls and says they need the car back cause we were no longer approved. We informed "The Other Dealer" of Justin's surgery and that we would try and return it on Saturday but no guarantees. They asked to be kept informed. On Monday Feb. 12th "The Other Dealer" asked if we could have the car to them within 48 hours. At 3pm we told them they would have the car Wednesday before 3pm (which was the 48 hour deadline) At 6pm "The Other Dealer" towed the car from the parking garage at OHSU saying they were "repo-ing" the vehicle. .... How can it be repoed if we never missed a payment? but more importantly they knew Justin's medical issues and chose to disrespect the honor of customer service for a car. We have an appointment with an attorney next week....AND Dick Hannah approved and sold us our new car just now at 7:15pm. They made this happen in two days and people came in on there days off to make it happen. Justin was released on Jan. 14th at 2pm. Dick Hannah arranged to pick us up at OHSH and take us to the dealership. Taylor Cort picked us up. He was going to be our salesman finalizing the sale. But let it be known we know of at least 4 people from Dick Hannah that worked on this sale for us. Thank You Dick Hannah for showing true respectful compassion, with true honor and true hospitality. This experience showed me that "Car Salesman" in no way should be a title describing your team at Dick Hannah. They are their for the customer not the greed of a car sale and should be called "A Dealer to Believe In." More

2015 Scion FR-S Roxanne and Bret helped me pick the car best suited for me and they both made it possible for me to be able to drive the car off the lot with confiden Roxanne and Bret helped me pick the car best suited for me and they both made it possible for me to be able to drive the car off the lot with confidence. I'd also like to thank Sammy Chaer, the desk manager, in also helping me out get a good deal for my trade in and help me get the car I wanted considering it was my first car in my name as a young boy. I would definitely recommend the Ram Truck Center to everyone looking for a car best suited for them that's not only affordable, but safe and reliable. More

Perfect job Did perfect all around. Really good friendly, service skills. He didn’t give up and kept us in the store. My parents and I were about to leave but it Did perfect all around. Really good friendly, service skills. He didn’t give up and kept us in the store. My parents and I were about to leave but it was a good deal and I really appreciate it for helping me find my truck More

Best sales person ever Hello friends and neighbors. Today I just purchased my first new pickup truck 1500 ram ecodiesel. I found this car online and I decided to go, take Hello friends and neighbors. Today I just purchased my first new pickup truck 1500 ram ecodiesel. I found this car online and I decided to go, take a look and eventualy test drive it. Honestly, I was not prepared myself to realy buy it as I was looking for a pickup truck for over half year. I made an appointment and right at that time Roxane was waithing for me outside. Amazing lady and personality. She did everything she could possibly do to advise and smooth the process out. I got an amazing deal, I bought the car and I am very happy. I would recomand Roxane to anyone looking to buy a car or a truck. Very respectful and kind. Thank you Roxane. More

Amazing!! Amazing!! My wife and I went into the DH Ram Truck Center looking to trade in our 2015 Acura ILX for a truck. Our sales man Rob, was truly amazing and did a fan My wife and I went into the DH Ram Truck Center looking to trade in our 2015 Acura ILX for a truck. Our sales man Rob, was truly amazing and did a fantastic job from start to finish. Of all the vehicles I have purchased in the past, he is by far my favorite salesman. He wasnt just a 'salesman' but an advocate for my family in finding the best truck for us. There were several options presented to us. There was no push from the sales team to buy but rather find the truck that fit our budget and needs as a family. Ultimately we purchased a brand new 2017 Ram 1500 Crew Cab and we could not be happier with the entire experience. Thank you all so much!! More

Customer service I went in to get a car and a sales person name Crystal Navarro was amazing not only was she great but she also made me feel like family. I had a great I went in to get a car and a sales person name Crystal Navarro was amazing not only was she great but she also made me feel like family. I had a great experience and she was so helpful. Thank you crystal for everything and getting me into the car I wanted More

2017 jeep Dealing with roxanne is the best no pressure and so helpful sent my daughter there and she helped her get the car she wanted to get Dealing with roxanne is the best no pressure and so helpful sent my daughter there and she helped her get the car she wanted to get More

Great Salesmanship Everyone was kind , courteous, patient. Enes found us exactly what we needed. Enes and Tonya both stayed late to finish our purchase. No complaints f Everyone was kind , courteous, patient. Enes found us exactly what we needed. Enes and Tonya both stayed late to finish our purchase. No complaints from either one. Have purchased from other dealership where the experience was dreadful. I explained my experience to Enes and he did every thing he could,I believe, so that we had a positive experience. More