Dick Hannah Ram Truck Center
Vancouver, WA
Filter Reviews by Keyword
By Type
965 Reviews of Dick Hannah Ram Truck Center
Truck Buying A no pressure experince. John Fennessey understood what my wife and I were looking i n a truck and took the time to show us several and allowed us to A no pressure experince. John Fennessey understood what my wife and I were looking i n a truck and took the time to show us several and allowed us to determine which fit needs. John is very personable and a great customer service mindset. I will be glad to recommend this dealer to my friends. Thanks John for all your help and the ease of a great buying experince. More
the perfect buying experience!!! My experience with this dealer was by far the best experience I have ever had purchasing A vehicle. When they showed me the truck I proclaimed that th My experience with this dealer was by far the best experience I have ever had purchasing A vehicle. When they showed me the truck I proclaimed that there was no way I could afford the truck. But They made a way. Sammie, the finance guy worked a miracle that day! The did not force my hand into anything. Gave me a great rate and everything. But don't get me started on my salesmen, John Fennessey. He was great! He walked me around. Explained me the options. I told him what I needed and he delivered. Didn't show me what I didn't want to see, just asked a few questions and lined up the trucks. No parlor tricks with him either. He didn't try to sell me a dang thing. He only wanted to show me what I told him I wanted. He was awesome. I'm in the army active duty stationed at Fort Lewis. I would highly recommend this dealership to all my soldiers out here on post. It's a good distance away and when they found out how far I drove they gave me a tank of gas to go with it. Above and beyond what they were supposed to do. Great job guys and thanks again. When you go there ask for John and tell him Allen sent you! You won't regret it! More
2010 F150 Burgundy Brought my wife with me and our Dog "Mia" on a Sunday morning, coffee in hand. We were greeted by Rob Akers. We told Rob our situation and he went to Brought my wife with me and our Dog "Mia" on a Sunday morning, coffee in hand. We were greeted by Rob Akers. We told Rob our situation and he went to battle for us. The first vehicle was a new Dodge, in our price range, but we knew we would not qualify for a new vehicle loan. However, Rob says not to worry. He brings out a late model Ford F150. The color and the bells and whistles. I was sold before the test drive. The financing took some time as it was Sunday. Rob made it easy for us. The next time we are ready to buy another truck. We will look at Vancouver Truck Center first. If you are in the market for a used late model truck. Go see Rob Akers. More
Awesome Made feel my wants and needs were #1. Everyone made me feel right at home. It was very obvious they all enjoy their job. I will definitely recommend e Made feel my wants and needs were #1. Everyone made me feel right at home. It was very obvious they all enjoy their job. I will definitely recommend everyone! ?? More
They worked hard to make me happy I was initially happy with my purchase until the following week when I got a call from the finance department & after having me go back there, saying I was initially happy with my purchase until the following week when I got a call from the finance department & after having me go back there, saying they will no longer finance my extended service warranty. I didn't know there supposedly is a 4 day window where financing terms can be changed...this is nowhere in the contract. Another thing is I was there from daylight until closing & only saw the car in the dark….I was there a long time. They pointed out a small dent & the following day I noticed that there was significantly more damage then just the small dent. Make sure you know that terms are not always necessarily final at the time of purchase. They helped me get the warranty back. Nothing about the damage yet. More
Best vehicle purchase ever! I had a very pleasant experience with Vancouver Truck center. Everyone worked as a team and I am very happy with my truck. I would reccomend any frien I had a very pleasant experience with Vancouver Truck center. Everyone worked as a team and I am very happy with my truck. I would reccomend any friend to this dealership. More
Wonderful Very happy with my experience here with purchasing a car, will recommend going here to everyone very friendly people and very relaxing environment ver Very happy with my experience here with purchasing a car, will recommend going here to everyone very friendly people and very relaxing environment very happy with what I left with!! More
His and Hers Came in looking for a used truck for my husband, and left with a beautiful 2011 Chevy Tahoe for me (coincidentally on my birthday)!! Sales people, in Came in looking for a used truck for my husband, and left with a beautiful 2011 Chevy Tahoe for me (coincidentally on my birthday)!! Sales people, including the manager, were very accommodating and pleasant to work with. We also really liked the finance person who closed our deal. Although the process took longer than we had hoped, it was an overall pleasant experience and we are very happy. More
Another Happy Customer A friend on mine from work bought a truck from the truck center this month and had such a positive experience with Rob that I decided to check it out. A friend on mine from work bought a truck from the truck center this month and had such a positive experience with Rob that I decided to check it out. He found me a truck that fit my needs and my budget and Sammy got me a killer interest rate. I am very happy with the whole experience. I highly recommend the Vancouver Truck Center. More
Rob went the extra mile Can't say enough about how easy going Rob was. That makes the buying experience much better. I'm a pretty particular person when it comes to buying th Can't say enough about how easy going Rob was. That makes the buying experience much better. I'm a pretty particular person when it comes to buying things, and Rob was really patient. When I bought my truck, I wasn't happy with the tires, but the service guys made it right. I'm 100 percent happy with my purchase. When they could have given me 4 very cheap tires, they put on some tires that I would be likely to purchase at a tire shop. Thanks again for getting me in a safe vehicle, that will work all around for what I need it for. More