Dick Hannah Ram Truck Center

Best car buying experience...EVER. I purchased a 2011 Chevy Silverado. From start to finish, the experience was different and much better than I have had in 20 years of buying cars. The I purchased a 2011 Chevy Silverado. From start to finish, the experience was different and much better than I have had in 20 years of buying cars. The salesperson, Marcie Jones, listened and delivered the truck I was looking for. The finance manager, Lucas Walters, put a reasonable deal together and we signed the paperwork. Everyone gets buyers remorse. I called Marcie the day after the sale and talked about the deal and we went through the process step by step. She even looked for better trucks/deals in the event there was something better I could return and buy instead. I am satisfied with my truck purchase. Thank you Marcie and Lucas! More

Great Customer Service with a welcoming environment The customer service I received surpassed my other experiences with car dealerships. I felt welcomed, appreciated and comfortable throughout the proce The customer service I received surpassed my other experiences with car dealerships. I felt welcomed, appreciated and comfortable throughout the process. They were very efficient and helped me find a car that I just love!!! Thank you so much Rob Akers and the Vancouver Team for your thoughtfulness, respect and sincerity. I will be back!! More

Best auto dealership ever! This dealership gets 5 stars all over the board. I came into this place thinking wow, am i really going to try to get a car financed and be denied aga This dealership gets 5 stars all over the board. I came into this place thinking wow, am i really going to try to get a car financed and be denied again? but me being who i am decided why not give it a shot. So i came in and a very friendly sales man named steve bushey came to my assistance, I had explained to him that i never get approved anywhere and he assured me that they work with people who have little, poor or no credit. He was very helpful and was really good about showing me my options. every one at the dealership was very professional and really understanding of my situation. After a little bit of a stay i decided on a vehicle that I wanted, and was told that I was going to be able to get it financed, this of course was the best thing that i could have ever heard at this point considering that i was driving a stupid old car that broke down a couple days after this. But even though it did take a little while I didnt mind because they were doing everything that they could to get me financed, and in the end it worked out perfectly and i drove away in what is pretty much a dream car! these people worked re4ally hard and made my experience very welcoming. I would recommend this dealership and this sales man to anybody that I know and for anyone reading this, if you need a new car or truck, seriously go here! coolest people ever! could not have asked for a better experience on buying my first car!(: More

I had excellent service would recommend to anyone i know To my dismay i was able to get to a car that i love and affordable payments. The staff was knowledgeable and helpful through the process. To my dismay i was able to get to a car that i love and affordable payments. The staff was knowledgeable and helpful through the process. More

Awesome Experience - Thanks Rob!! From the first inquiry email to signing the sale docs, it has been a great experience! Rob was never pushy, very attentive and a cool guy to be around From the first inquiry email to signing the sale docs, it has been a great experience! Rob was never pushy, very attentive and a cool guy to be around, making the whole experience fun. He took the time to understand my needs and wants in a vehicle and after driving a few we found the one! He even had the car pucked up in another city to be ready for me the next morning. Rob, Sammy and Tonya were all great to work with and I feel like they all went above and beyond to make this a great experience. Rob even jumped my new ride, on his own time, when my kid left a dome light on! Above and beyond!! I will definintely be keeping my business with Rib and have already referred people. Thanks again!! More

Best car buying experience ever This by far was the best car buying experience I have ever had. I have purchased over 12 vehicles in my life and never was I in and out of the dealer This by far was the best car buying experience I have ever had. I have purchased over 12 vehicles in my life and never was I in and out of the dealership within 3 hours like I was today. Heather was very helpful and right on top of things. Very pleasant and easy to work with. If we buy another vehicle any time soon we will definitely be going to her. More

Rob Akers is the man! Rob sold my girlfriend a 2011 Jetta yesterday and I am so happy with the service we recieved from everyone at Dick Hannah. Rob is knowledgable, experi Rob sold my girlfriend a 2011 Jetta yesterday and I am so happy with the service we recieved from everyone at Dick Hannah. Rob is knowledgable, experienced and an all around cool guy to go through the buying process with. I highly recommend him for any of your purchasing needs! Thanks again! Matthew Ellis More

Great Experience-Thank you Rob Akers I spoke to Rob and Saturday, and we set an appointment for Sunday at 10am. Rob was nice, friendly, honest and helpful in the search of our new truck. I spoke to Rob and Saturday, and we set an appointment for Sunday at 10am. Rob was nice, friendly, honest and helpful in the search of our new truck. It was an overall positive experience and the transaction really was handled in a timely manner for a car buying experience. More

Great customer service The salesman went out of his way driving us to another location to look at the truck. Very friendly and personable. The negtionations were tough but The salesman went out of his way driving us to another location to look at the truck. Very friendly and personable. The negtionations were tough but they made it work for us. More

I can breathe again Thank you Heather, for your sincere & genuine professional care as you immediately zeroed in on my specific needs. From the 1st phone call where you t Thank you Heather, for your sincere & genuine professional care as you immediately zeroed in on my specific needs. From the 1st phone call where you took such interst in my financial situation & it's particular peramiters. Your attentive & forthrightness gave me immediate reassurance that I was at the right place to do business.. You immediately disarmed my concerns & accommodated my firm stance of financial ability & preparedness..the paper processing went smoothly & quickly with your assistance. You should be the model mentor for sales training staff...you dispel the old myth of "car sales persons. I am very pleased with my Explorer.....It is all & more than I could have ever dreamed of.....& the transition from one car to the next was wonderfully easy.....as you & your co-workers pitched right in there in spite of the wet & cold evening. & physically helped move my belongings to the "New" car...... I will certainly be giving as many referrals as I possibly can to any one in ear shot. MERRY CHRISTMAS !!!! & Thsnk You Thsnk You Thank you..from depths of my heart Genuinely appreciative, Linda a winteroth 12/18/2014 More