Dick Hannah Subaru

Very Knowledgeable Great overall experience. Purposefully came back after shopping around primarily because Huyen Hoang was extremely knowledgeable about Subaru models Great overall experience. Purposefully came back after shopping around primarily because Huyen Hoang was extremely knowledgeable about Subaru models and various improvements from 2014 to 2015. He was able to answer some questions quickly over the phone and arranged for the exact car I was searching and had it available within a few hours. Very impressed. More

Ian Pearce at Dick Hannah Subaru in Vancouver Wa was great I purchased a 2015 Outback from Ian Pearce. The process was seamless and we were treated well from start to finish. We didn't feel pressured which was I purchased a 2015 Outback from Ian Pearce. The process was seamless and we were treated well from start to finish. We didn't feel pressured which was the biggest relief. Ian and staff were also extremely patient and great with us, which was huge for us. Long Nguyen was really great. More

Pressure free experience! My wife and I purchased a 2015 Outback from Huyen Hoang. The process was seamless and we were treated well from start to finish. We didn't feel pres My wife and I purchased a 2015 Outback from Huyen Hoang. The process was seamless and we were treated well from start to finish. We didn't feel pressured which was the biggest relief. Huyen and staff were also extremely patient and great with our young kids, as well, which was huge for us. This was our first time buying a new car and it was relieving to have such a positive experience! More

Ian Pearce at Dick Hannah Subaru in Vancouver Wa was great My sons girl friend bought a car from Ian a couple of weeks ago so, its been a few years since I last bought a car as I hate the whole car buying exp My sons girl friend bought a car from Ian a couple of weeks ago so, its been a few years since I last bought a car as I hate the whole car buying experience...not now Ian was great, great price, great car great sales guy..I can't wait to buy another Subaru from Ian. the whole dealership made it comfortable and friendly...not predatory like in days past.we all won. not just the sales person... I also viewed the car on and checked internet sales. More

Job Done :D Due to some bad weather on the east side (Wenatchee), we stayed an unexpected extra day over the Thanksgiving weekend, so went car shopping since we a Due to some bad weather on the east side (Wenatchee), we stayed an unexpected extra day over the Thanksgiving weekend, so went car shopping since we almost exhausted our search over the mountains. Granted I was pretty particular - the tangerine Crosstrek, but Wenatchee was sold out. Even the one coming a week later was already sold. Because of the low inventory we decided to take advantage of the day over in Vancouver. Right as we drove up there was a single tangerine Crosstrek out on display in front of the dealership. I didn't want to give my hopes up so drove some other vehicles, too. I knew I wanted something smaller than a Outback since I've had a small SUV, Nissan Murano, but wasn't so ready to do a small sedan like the Impreza. With most my homework done I was an instant customer. Huyen Hoang was a no pressure salesman and informative enough, however I'd already test drove in Wenatchee and like I said, done my homework. He was kind and intuitive with repacking the new car and assisting with blue-tooth set-up. I took his down-to-earth demeanor as professional respect, but he also shared personal stories which is always nice when buying a costly purchase. It's nice to feel like you have a person on the other side of the deal. When chatting with the gentleman for signing we were saying how this should be at least a fun task rather than an angry "they're-out-to-get-me" scenario. He agreed. It can be an emotional situation due to attachments: money, time, cars....but knowing what I wanted & being realistic all helped. We had a great time visiting. The trade-in was what it was. I didn't have any records on me and my Murano had body damage, so I wasn't surprised or attached to a big exchange. It helped though! It never hurts to take thousands off the price of a new car. Even thought we don't live in the area, but because I do visit often I do get the bennies of stopping in to top of fluids and have the car washed. Ok, maybe some would say not a deal maker, but it's a kind and generous offer considering many dealers don't offer anything anymore. The only drawback to any deal is that it does take time. We paid with a bank counter check since I don't carry checks and it still took time. Not the dealerships fault; there's licensing, insuring and then the paperwork for titling and all. That doesn't include if you finance which is another time suck. Overall, I'm happy to have spent 1/2 a day purchasing my car, leaving the lot with my new car for a gorgeous drive up the gorge and then north to Wenatchee. It handled great, felt like I was productive and it was fun. More

Buying my first new Subaru I went to Dick Hannah Subaru to buy my first new car, a 2014 Crosstrek. The salesman that I worked with, Jeremiah Ostrander, was extremely professiona I went to Dick Hannah Subaru to buy my first new car, a 2014 Crosstrek. The salesman that I worked with, Jeremiah Ostrander, was extremely professional and enjoyable to work with. He was patient and helpful as I considered my options. Overall, the process was low stress, enjoyable and I left with my perfect car. Thank you Jeremiah. More

Purchase of Used 2011 Subaru Outback Jeremiah Ostrander was excellent to work with at Dick Hannah Subaru. We found a great used Outback for the price we were looking for with very minimal Jeremiah Ostrander was excellent to work with at Dick Hannah Subaru. We found a great used Outback for the price we were looking for with very minimal negotiating. It was a great buying experience, as Jeremiah was extremely helpful throughout the entire process. We were on the same page throughout the transaction with great communication and expectations set early in the buying process and they met our needs perfectly. More

forrester I bought 2015 Forrester The salesman Antonio Pedroza greeted me He was very nice and professional. The dealership was clean and he knew the inventory I bought 2015 Forrester The salesman Antonio Pedroza greeted me He was very nice and professional. The dealership was clean and he knew the inventory very well. They did the paperwork and provide options on buying or leasing. Antonio sat down and went thru the owners manual all the controls and programmed my cell phone to the bluetooth . He explained all the features and gave phone numbers to service. Thanks for making buying a car a little easier. More

overall great!! usually kind of skeptic about dealerships! Antonio was great!! Not pushy!! Felt comfortable!! Got a good price price!! One of the better experience I have had in years buying a car, thanks!!! Antonio was great!! Not pushy!! Felt comfortable!! Got a good price price!! One of the better experience I have had in years buying a car, thanks!!! More

They mean it when they say "Believe in Nice" I purchased a 2015 Outback from Dick Hannah Subaru last night and I couldn't be happier. My wife wanted a very particular set of options, so we had to I purchased a 2015 Outback from Dick Hannah Subaru last night and I couldn't be happier. My wife wanted a very particular set of options, so we had to order it. Our salesman, Jeremiah Ostrander, spent hours patiently going through all of the available options/colors and the ordering process with us. When we went to pickup the car yesterday our son, a toddler, had missed his nap and was a holy terror. While Jeremiah went over the vehicle features, showing us how everything worked, our son alternated between running around the showroom screaming (with one of us chasing him) and melting down crying. Everyone was extremely helpful and patient with him. Moh brought him a big orange balloon to help calm him down during a crying spree. Ali, in finance, let him color and played trucks with him while we signed the sales contracts. These guys really take the Dick Hannah slogan "Believe in Nice" seriously. This is our second Subaru from Dick Hannah, and I have a feeling that it won't be our last. More