
Dick Hannah Subaru
Vancouver, WA
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Quick and Easy Had a wonderful experience with Dick Hannah Subaru. I would recommend the team to anyone in the Northwest, cannot beat the price or the service. Had a wonderful experience with Dick Hannah Subaru. I would recommend the team to anyone in the Northwest, cannot beat the price or the service. More
Excellent! Made car buying easy! I was really worried about getting a new vehicle after an accident had totalled my old car. I really loved subarus, but going to dealerships can some I was really worried about getting a new vehicle after an accident had totalled my old car. I really loved subarus, but going to dealerships can sometimes stress me out because of how forward sales reps can be. Sue made me feel relaxed and was more than willing to give me the day or two I needed to think about purchasing my new car. We ended up getting me into the car I wanted, and the entire process went extremely smoothly. Susan and Ali were wonderful to work with, and made the process of leasing a new car extremely simple and as stress free as buying a car can be. More
We are Happy Buying a car has always been a little intimidating for us. This experience has been very, very positive. Mostly because of our sales rep Matt. We s Buying a car has always been a little intimidating for us. This experience has been very, very positive. Mostly because of our sales rep Matt. We strung things out for quite a while but he hung in there and held out hand thru all the ups and downs. Each day it seems we find some cool new feature on our Outback, it is truly a "smart" car and we are loving driving it. More
Love my new CAR! Just bought a used 07 Toyota from Dick Hannah Subaru. I got the car I wanted, with only a list of things that I wanted/needed in a car to help out my Just bought a used 07 Toyota from Dick Hannah Subaru. I got the car I wanted, with only a list of things that I wanted/needed in a car to help out my salesperson. Sue Heath was very patient with my indecision and I left the first night telling her that I needed to look other places and not just buy the first car I saw. Sue drove to Longview to bring down a car I wanted to see the next day and that is the one I bought! They were helpful and the process was smoother and faster than I expected it to be. More
Great new car purchase experience My wife and I were looking for a Subaru Outback. We chose Dick Hannah Subaru in Vancouver, WA and have been extremely pleased since our decision to d My wife and I were looking for a Subaru Outback. We chose Dick Hannah Subaru in Vancouver, WA and have been extremely pleased since our decision to do so. We walked out with the vehicle we wanted, the exact color and features, and the right payment. Our salesman, Jeremiah, was great at every step of the process. We were upside down on a vehicle that we traded and still came out in the positive. I can't thank the sales, management and finance staff enough for their time and efforts. What a great experience. I recommend a new vehicle purchase there to anyone who is in the market! More
Great experience! I had a great experience with Dick Hannah Subaru! The employees were efficient and very friendly. Our salesman, Huyen, followed through on everything I had a great experience with Dick Hannah Subaru! The employees were efficient and very friendly. Our salesman, Huyen, followed through on everything he said he would do which made the process quick and painless. Would definitely recommend this dealership, I will be back in the future! More
Review We were treated with respect, not only for us personally but for our time and "energy," as we were at the dealership until evening. Curtis was very fr We were treated with respect, not only for us personally but for our time and "energy," as we were at the dealership until evening. Curtis was very friendly to us - exerting no pressure. We believe he is very confident and talented; in terms of outside appearances to customers, he was very approachable. He treated his team with respect, which is something I, as a customer, always want to observe. Jeremiah was also very respectful, thorough, approachable and always offering to help us with our comfortability. We so appreciated Jeremiah; we enjoyed getting to know him. We would absolutely recommend Hannah Subaru and Jeremiah and have already sung your praises to all who will listen. Thank you for such fine customer service and for our wonderful new Subaru! Bruce and Karen Edgerton More
Unreal Friendliness Level, Excellent Experience My experience at Dick Hannah Subaru was flawless from start to finish. I was having my car (which I purchased at Dick Hannah Honda- also a great expe My experience at Dick Hannah Subaru was flawless from start to finish. I was having my car (which I purchased at Dick Hannah Honda- also a great experience) serviced at the Honda dealership and went on a walk down to the Subaru lot to browse since I have been drooling over Foresters since I had my baby. I first met Sarah P., an extremely honest, friendly sales person. She had seen me peeking into a used Forester and offered to go on a test drive with me. Not planning on buying a new car (which I told her up front to make sure she was going to be okay with knowing that time with me was likely a waste of time) I agreed to test drive it since I had never been in a Subaru before. After the test drive, during which Sarah and I just chatted like old friends (a nice change from usual sales people), I was in love with the car. Sarah told me about how easy it was to find out if I was pre-approved for a new loan and how trade-ins were also very easy and soon enough we met up with Jeremiah Ostrander (another sales person) and we got started. I chatted with them about my concerns about bigger payments, and they were totally understanding about my budget and needs and were totally honest with me through the entire process. While sitting around their family style round table, we talked like friends, showed each other pictures of our children, shared stories of our families. Not once did I feel pressured to buy the car, I felt like if I had to say no and walk away, they would understand and not try to hunt me down to show me a different car. It was honestly unlike anything you would ever imagine a car buying experience to be like! After all of the paperwork and pre-approval was sorted out, I met with one of their financial managers, Lucas W.. He was yet another exceptional experience. He seriously went above and beyond for us until he finally found a bank that could approve our loan on terms that were better than we expected. He understood what we needed and didn't give up until he found something perfect, which I really appreciated. I really couldn't ask for a better experience, and I will never go to any other dealership. I highly recommend Dick Hannah Subaru to anyone who is thinking about buying a new or used car, and I would send you straight to Sarah or Jeremiah. They aren't going to sell you a hunk of junk, that is for sure, and they are so nice during the whole process. A+ Dick Hannah, please don't ever change! More
Consistent High Level of Service This visit was for routine maintenance. I had an appointment for 7am and then went over to the Dick Hannah Cafe and had breakfast. When I was done eat This visit was for routine maintenance. I had an appointment for 7am and then went over to the Dick Hannah Cafe and had breakfast. When I was done eating I went back to the Subaru store and in just a few minutes they came to get because my vehicle was ready.This happens time after time after time and if it is more than a regular service I get taken to work and picked up when it's ready. The service department at the Subaru store is immaculate. and yes by the this vehicle is a Chevrolet bought used from Dick Hannah. We also have an Outback More
Excellent Experience Dick Hannah Subaru made car buying easier and a lot less stressful. Sue was awesome! We car shop a lot so we have ran across our far share of car sa Dick Hannah Subaru made car buying easier and a lot less stressful. Sue was awesome! We car shop a lot so we have ran across our far share of car sales people. Sue was very knowledgeable, pleasant to deal with, easy going, and was a huge positive with the entire process. I would highly recommend her and plan on using her again when we purchase our next Subaru. More