
Dick Hannah Subaru
Vancouver, WA
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Recently purchased a new Subaru Forester. A price was worked out online and Mike Krewl was there at the door to greet us. We pretty much worked with Mike exclusively through the entire process. He did worked out online and Mike Krewl was there at the door to greet us. We pretty much worked with Mike exclusively through the entire process. He did a great job explaining the details about the car and the process and answered all questions we had, plus there was absolutely no pressure. Thank you Mike for making this a great experience. More
Very pleasant experience -got the car I wanted and needed. My previous experience in 2013 purchasing a used car was pleasant hassle free experience also. needed. My previous experience in 2013 purchasing a used car was pleasant hassle free experience also. More
Found a great deal on a used car. Overall a great buying experience. I have bought two other cars from Dick Hannah over the years and each time it was a good experience. experience. I have bought two other cars from Dick Hannah over the years and each time it was a good experience. More
Very friendly staff and made to feel welcome. Sales team was not too pushy which is important to me. A little disappointed with being handed off to a different sales guy each time we went, especially as 2 was not too pushy which is important to me. A little disappointed with being handed off to a different sales guy each time we went, especially as 2 of the instances were appointments we had made to come in. However in all cases the guys we worked with were friendly and helpful, but continuity would have been nice for a better experience. Availability of the car of my choice was quite low (not the dealer's fault) so ended up settling on a car that was not our first choice for color which was disappointing, but we did end up with the car spec we had hoped for, so minor trade off for getting into a new car as quick as we did. Trade in experience went fine and we were given a fair value. Final price was not the best, and that was probably the biggest disappointment, but we were able to get a good financing deal that made the monthly what we wanted, so that helped. All in all the experience went well, but I think the limited availability of the model we wanted hurt our ability to get a great price, but that all aside the team worked with us well and we ended up in the car we wanted in our 3rd choice of color in a very fast turnaround on a model that was hard to find. I would recommend anyone looking for a Subaru to come to Dick Hannah and check it out, but make sure to do your price homework before you do just to be sure More
Ron was very personable and knowledgeable. He helped us out to find what we were looking for - great gas mileage, all-wheel drive, and not a ridiculous price! Thanks Ron! out to find what we were looking for - great gas mileage, all-wheel drive, and not a ridiculous price! Thanks Ron! More
I came to look at a used Subaru which ended up not being what i wanted. Peter worked very hard to find me a different Impreza that suited my needs. He explained the process and value superbly and I left wit what i wanted. Peter worked very hard to find me a different Impreza that suited my needs. He explained the process and value superbly and I left with a 2014 Subaru Impreza. More
Best experience ever! I have a very challenging credit past and they went above and beyond to get me a car and payments that would work with my budget. Mathew Lake was so awesome, he put up with my multip past and they went above and beyond to get me a car and payments that would work with my budget. Mathew Lake was so awesome, he put up with my multiple texts and calls, basically holding my hand thru the whole process. Amar in financing was just as amazing and actually gave me a hug when the final process was all said and done. Would highly recommend them for anyone's car buying experience! More
Ron is the guy to see- he fights for you and will give you an amazing deal! Overall great experience and we walked away with a beautiful 2014 crosstrex-- best car buying experience ever. you an amazing deal! Overall great experience and we walked away with a beautiful 2014 crosstrex-- best car buying experience ever. More
I was very pleased with the experience at Dick Hannah Subaru, Jeremiah was helpful and did not feel pressured during the experience. I traded in a leased car, they worked with me to get payments where th Subaru, Jeremiah was helpful and did not feel pressured during the experience. I traded in a leased car, they worked with me to get payments where they needed to be and the finance department was very helpful as well. I am very pleased with my new Forester and glad to be out of the VW lease. More
The salesman working with me, Sam Gibbs, was incredibly knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team w knowledgeable about the vehicle and was able to answer all my questions quite easily. I have a steep driveway at my house, and the Dick Hannah team was kind enough to allow me to take the car to my house (over nine miles from their dealership) to ensure the car had the necessary ground clearance. Sam gave straight answers to all of my questions, and also volunteered a lot of helpful information that has helped my car ownership start off on the right foot. I am pleased with my purchase.Thanks! More