
Dick Hannah Subaru
Vancouver, WA
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The actual purchase of the car went very well. Mike was great to work with - honest and up front. The problem came a day or two later when I had trouble getting a form needed for insurance. It took so many great to work with - honest and up front. The problem came a day or two later when I had trouble getting a form needed for insurance. It took so many calls and several hours of run around to get the right form. In the end Mike finally got the thing done. I should have just asked for him in the first place because none of the other employees seem to care or even understand what was needed. A person named Amar in the finance department actually hung up on my insurance agent and me. Mike Krewi was the only one who seemed to care and he took responsibility even though he had already made the sale. More
Mike and the whole team made our no-pressure, second Subaru purchase a breeze. We came in on an 'invitation' to trade up our 2011 Outback for a 2014 model. This experience was far easier than our purcha Subaru purchase a breeze. We came in on an 'invitation' to trade up our 2011 Outback for a 2014 model. This experience was far easier than our purchase in 2011 due in no small part to the lack of dickering back and forth over model and price. Mike was friendly and concise with an approachable ease that we really appreciated! More
I feel so lucky that Pete was the person who walked up when we entered the dealership. He is kind, respectful and honest all with a great sense of humor too. This was the first new car I have ever bought when we entered the dealership. He is kind, respectful and honest all with a great sense of humor too. This was the first new car I have ever bought and he walked me through the process with patience and respect. I am so happy with my 2014 Subaru Outback and great about the experience with Pete and Dick Hannah Subaru. Also Ammar Njoum in financing was extremely friendly and great to work with. More
My husband and I purchased a 2014 Subaru Outback from Dick Hannah Subaru in Vancouver yesterday. it was a fantastic experience, from beginning to end, and I would highly recommend this dealership to any Dick Hannah Subaru in Vancouver yesterday. it was a fantastic experience, from beginning to end, and I would highly recommend this dealership to anyone looking for a Subaru. To me, the most important part of any "big purchase" experience is your interaction with the sales staff. And let me just say, it is not easy to be in sales, especially during the holiday season! We were greeted at the door by Jeremiah as soon as we came in. We knew that we wanted to speak with Kamal, who is the sales manager, because he came highly recommended to us. Kamal greeted us warmly, and recommended that we work with Jeremiah, which ended up being a fabulous experience. Jeremiah was warm, funny, down to earth, and not pushy in any way. He began by really listening to our needs; the elements that we had to have in a car, and those that we could live without. Before showing us anything he wanted to know our budget, and did an excellent job of not showing us something out of our price range (one of my major pet peeves). I was really impressed with Jeremiah's dedication to making sure we felt supported and not rushed in any way. I really appreciated his hustle also; as it made me feel like my husband and I were truly important, even though our budget was not huge and he had no way of knowing we wanted to buy that day. Once we found the Subaru of our dreams (seriously…I am in love with our car), we sat down to talk about numbers. LIke the rest of our experience, it was totally positive. They gave us a great deal on financing, and we were surprised at how willing they were to work with our firm budget when it came to our monthly payment. In fact, because of their flexibility, we were able to walk out with extra protection and coverage, all of which fit comfortably into what we had calculated would be a very affordable monthly payment (thank you Amar). All in all, we could not have asked for a better experience. I highly recommend this team for all of your Subaru needs! More
This dealership is the best from all the places we have been!!!! Tim was exceptionally helpful who helped us from the very beginning and answered all our questions; was not pushy at all. We also did not e been!!!! Tim was exceptionally helpful who helped us from the very beginning and answered all our questions; was not pushy at all. We also did not expect that Long who also helped us went above and beyond . I really do recommend this Subaru dealership. More
Brian helped us find a Subaru Legacy that we liked but we could not agree on the price. He stayed with us even after all that and found us a Chevrolet Impala that fit our budget and that we were both delight could not agree on the price. He stayed with us even after all that and found us a Chevrolet Impala that fit our budget and that we were both delighted with. He even followed us home to Cougar to get the title to our trade in and I could not find it. He still was very kind and encouraging. He couldn't be any Nicer to us. We enjoyed the experience except it was too long a day for me. Thank you for hiring someone like Brian Ramsdell. More
I rate Dick Hannah Subaru as overall excellent because they were willing to work with me on both my trade in and the purchase of the Forester. Never once was I left to set by myself and wonder what was h they were willing to work with me on both my trade in and the purchase of the Forester. Never once was I left to set by myself and wonder what was happening Matthew sat with me and talked through the entire process and who I would be meeting with and why. Curtis was very helpful working the financing so that I got the car I wanted at the price I could afford. This is the second vehicle I have purchased from Dick Hannah and would refer my friends to these two gentlemen. More
Great, clean, and professional dealership. Were very helpful in negotiating a price that I could afford for my vehicle. Would recommend Adbul Quddus as he is very knowledgeable and helpful with any pro helpful in negotiating a price that I could afford for my vehicle. Would recommend Adbul Quddus as he is very knowledgeable and helpful with any problem that would arise with the purchase. More
Best possible buying experience I could have asked for, friendly informative salesman. If you are looking for a no hassle upfront dealership go to Dick Hannah, you won't be disapointed. friendly informative salesman. If you are looking for a no hassle upfront dealership go to Dick Hannah, you won't be disapointed. More