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Dick Hannah Subaru

Vancouver, WA

4.8
2,028 Reviews

7407 NE Vancouver Plaza Dr

Vancouver, WA

98662

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Showing 2,028 reviews

August 25, 2013

My shopping experience at Dick Hannah was excellent! It started with Internet Marketing Assistant Kent Ha. I “built” a car on Subaru’s website and compared prices among Subaru dealers in my area. Where oth More

by davideyerly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Nguyen
August 23, 2013

Great experience from start to finish. Timothy really listened to us and did an excellent job of finding the Forester we have always wanted. We couldn't be happier with our purchase. Thank you Timothy! More

by joepaulaburgher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 22, 2013

Ron was great, easy to work with and experienced. Ron and the others went out of their way to get us the car and deal that we wanted. Ron also made sure we were comfortable with the car before we left the l More

by blair1047
Customer Service
Friendliness
Price
Recommend Dealer
Yes
August 20, 2013

We had a great experience buying a new car. The service was great and friendly. They answered all of our questions and helped us choose a vehicle that was most suitable for us. More

by ankilikh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Quddus, Ammar Njoum
August 17, 2013

I first went to Dick Hannah in December and bought a car from Pete, Pete was great but the car was not, I bought a outback sport stick and it just did not fit my family needs. I went back several times tryi More

by JessicaGardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huyen Hoang, Peter Maher, Ammar Njoum
August 14, 2013

I had a great experience at Dick Hannah Subaru. The sales guy Tim Jones was honest, easy to work with and worked hard to get us into the car we wanted. I appreciate his efforts and hard work. The manager was More

by MicheleBailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jones
August 14, 2013

We bought a car from Dick Hannah 10 years ago and just replaced it with a new one. Peter Maher made the buying of our new Subaru an excellent experience. This is our first car with all the new technology More

by RNLori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Maher
August 12, 2013

We had read Tim Jones positive reviews online, and knew we did not want to by a car by any other dealer. He was Very friendly, without being over the top. In all he said and did he was sincere, and polite More

by brandyjanik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Jones
August 11, 2013

It's taken me months to finally post a review because my car buying experience at Dick Hannah was so negative. I don't recommend going here to purchase a car. I was overcharged, manipulated and bullied b More

by MikeSubaru
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Johnson
Aug 30, 2013 -

Dick Hannah Subaru responded

Dick Hannah Subaru is committed to providing high quality customer service to each of our customers, but based on this DealerRater review, this customer did not share in that experience. That is very disappointing to us, and we have been working with this customer to assure them that we value each customer that walks through our doors. We appreciate the feedback and the opportunity to resolve any concerns as well as make improvements where needed.

August 11, 2013

Matthew Lake was very good at getting me in to a car that fit me and my needs. I could not be better with the way he would ask someone if he did not know something rather then making wrong assumptions. I was More

by vincentcleese1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lake
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