
Dick Hannah Subaru
Vancouver, WA
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My shopping experience at Dick Hannah was excellent! It started with Internet Marketing Assistant Kent Ha. I “built” a car on Subaru’s website and compared prices among Subaru dealers in my area. Where oth started with Internet Marketing Assistant Kent Ha. I “built” a car on Subaru’s website and compared prices among Subaru dealers in my area. Where other dealerships took a day or more to respond to my email questions, Kent got back to me within hours or minutes. Kent was able to find the car we wanted (special order because of optional features) for the best price. For that reason, I chose Dick Hannah over other dealers located much closer to home. Upon arriving at Dick Hannah, we were greeted by Sales Representative Brian Ramsdell, who treated my wife and I like royalty. Brian did a quick appraisal of our trade-in and put together the sales documents in no time. Because our car was a special order, we were scheduled to take delivery about a week later. The plan was to take care of the paperwork in advance so, when the car arrived we could just pick it up and drive away. This is where Sales Manager Kenny Nguyan came in to play. While my wife and I were finishing up the paperwork, Kenny located a car with all but a few options we wanted at a dealer about 200 miles from Hannah. Kenny said he could have the delivered and all the options installed by the following day. Obviously, my wife and I were thrilled. Kenny was great. The next day, my wife and returned to Hannah to pick up our Car. Brian was waiting for us when we arrived. He had the car waiting in the parking lot. The car was exactly as promised--all options installed, detailed, and a full tank of gas. Brian familiarized us with all of the features, paired our phone to the Bluetooth system on the car, and away we went—satisfied customers. In the following days, Brian and the Hannah Service Department called us to make sure we were happy with our car and that everything was working to our expectations. We really appreciated this. In summary, our purchase at Dick Hannah Subaru was a 10 out of 10. We recommend Hannah to anyone considering a car purchase. Thanks again to Kent, Brian and Kenny—great Job!! David and Isabel More
Great experience from start to finish. Timothy really listened to us and did an excellent job of finding the Forester we have always wanted. We couldn't be happier with our purchase. Thank you Timothy! listened to us and did an excellent job of finding the Forester we have always wanted. We couldn't be happier with our purchase. Thank you Timothy! More
Ron was great, easy to work with and experienced. Ron and the others went out of their way to get us the car and deal that we wanted. Ron also made sure we were comfortable with the car before we left the l the others went out of their way to get us the car and deal that we wanted. Ron also made sure we were comfortable with the car before we left the lot and followed up a couple of days later to see if we had any questions or issues. Thanks to everyone Dick Hannah Subaru, We Love Our Car!! More
We had a great experience buying a new car. The service was great and friendly. They answered all of our questions and helped us choose a vehicle that was most suitable for us. was great and friendly. They answered all of our questions and helped us choose a vehicle that was most suitable for us. More
I first went to Dick Hannah in December and bought a car from Pete, Pete was great but the car was not, I bought a outback sport stick and it just did not fit my family needs. I went back several times tryi from Pete, Pete was great but the car was not, I bought a outback sport stick and it just did not fit my family needs. I went back several times trying for a trade in. Huyen was great the last time I went in, quick service and only showed me Foresters I really wanted to buy/ would be able to buy. Ammar the business manager is who really went out of his way to get my family the car we really wanted. He worked quick and hard to make all the numbers work. He did not mess around or give us outrageous payments. My family and I are now the very proud owners of a Forester, a car we will keep forever. More
I had a great experience at Dick Hannah Subaru. The sales guy Tim Jones was honest, easy to work with and worked hard to get us into the car we wanted. I appreciate his efforts and hard work. The manager was guy Tim Jones was honest, easy to work with and worked hard to get us into the car we wanted. I appreciate his efforts and hard work. The manager was also very helpful and spoke with us directly. Tim stayed with us the entire time we were there and didn't just drop us off with someone else to finish the process. We had one snafu with the Gap insurance, but other than that it was a great experience! More
We bought a car from Dick Hannah 10 years ago and just replaced it with a new one. Peter Maher made the buying of our new Subaru an excellent experience. This is our first car with all the new technology replaced it with a new one. Peter Maher made the buying of our new Subaru an excellent experience. This is our first car with all the new technology and Peter spent all the time we needed to learn where to find everything and how to make the most of all that the car had to offer. He and the person in finance made signing the paperwork involved as simple as possible, too. More
We had read Tim Jones positive reviews online, and knew we did not want to by a car by any other dealer. He was Very friendly, without being over the top. In all he said and did he was sincere, and polite we did not want to by a car by any other dealer. He was Very friendly, without being over the top. In all he said and did he was sincere, and polite. Tim took a real interest in us personally and worked hard to get us a great deal on a car that fit our family and budget needs. I would highly recommend Tim Jones to all my family and friends or anyone reading this review! We walked into Dick Hanna looking for a car we needed, we walked out with a car we truly loved! thanks again so much! More
It's taken me months to finally post a review because my car buying experience at Dick Hannah was so negative. I don't recommend going here to purchase a car. I was overcharged, manipulated and bullied b my car buying experience at Dick Hannah was so negative. I don't recommend going here to purchase a car. I was overcharged, manipulated and bullied by the two sales people who worked me over. Stay away. More
Matthew Lake was very good at getting me in to a car that fit me and my needs. I could not be better with the way he would ask someone if he did not know something rather then making wrong assumptions. I was fit me and my needs. I could not be better with the way he would ask someone if he did not know something rather then making wrong assumptions. I was not the easiest to deal with but he found a way to get me in to a car that fit me well. More