
Dick Hannah Subaru
Vancouver, WA
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My wife and I had a great experience working with Tim and the rest of the Subaru team and ended up leasing a vehicle. Tim was very helpful and knowledgeable about Subaru and the vehicles that we test drove. the rest of the Subaru team and ended up leasing a vehicle. Tim was very helpful and knowledgeable about Subaru and the vehicles that we test drove. Because of the Dick Hannah lots in close proximity, Tim was able to show us around a few of the dealerships so that we could test drive different makes and models but with the same sales person. Tim and the rest of the team were very professional and in the end went the extra mile to help us out. I never felt pressed throughout the process, very low key negotiations and love the vehicle that I drove home. More
The salesman was very knowledgeable about the car and he worked very hard to make sure he was meeting our customer needs. Excellent buying experience! worked very hard to make sure he was meeting our customer needs. Excellent buying experience! More
Peter Maher was my salesperson. He was very knowledgable and answered all my questions. There was no pressure to buy. I stopped back by to have a test drive even though I had no intention of buying. I wa and answered all my questions. There was no pressure to buy. I stopped back by to have a test drive even though I had no intention of buying. I was satisfied with my older Subaru for at least a couple on more years. I made a take it or leave it offer, not expecting it to be accepted, but to my surprise the offer was accepted. Peter showed me all the features of my new Forester and so far I love this car. Past experience with the service department keeps me from using them for any car, so I will be having it serviced at a mechanic I trust. More
I was very impressed by the service I received at Dick Hannah Subaru! I originally called because I was not happy that my Forster had been in for the same repairs twice in the last month, and I felt like Hannah Subaru! I originally called because I was not happy that my Forster had been in for the same repairs twice in the last month, and I felt like the problem remained. Tom Gilstrap, the Parts & Service Director, went “above and beyond” when I called to explain my situation. He turned my initial unsatisfied experience into a very very positive one. He had a loaner car sent to my workplace and picked up my Forester…which helped alleviate the inconvenience of being without a car. He worked with his lead techs to test and retest my car under all kinds of conditions. He kept me in-the-loop on the status over 2 weeks. At the end of this troubleshooting when it was determined that the cost of repairs was greater than my car’s value, Tom put me in touch with Ron Mentek, a Dick Hannah Subaru sale representative. Because the Service and Sales Departments work closely together, Ron was well aware of our situation. He made sure that when he came in to look at cars, he a great selection of cars on the lot that met our criteria. Tom, Ron, and Subaru were great to work with! More
I have enjoyed great service at Dick Hannah Subaru after the purchase of my Forester 2010. The service has always been courteous and friendly as well as very informative. They have 'stepped up' how servi the purchase of my Forester 2010. The service has always been courteous and friendly as well as very informative. They have 'stepped up' how service should be for all businesses who sell products or services. Thank you! p.s. On the email review link, please tell customers to ignore the Edmonds.com link as it is confusing and not helpful, at least not to me. Tell them to go directly the end of the email and do DEALER RATER or one of the other sites like GOOGLE. More
I was looking for a new forester. The service was good. The salesman Tim showed my wife and I all the bells and whistles. I recommend this dealership. The salesman Tim showed my wife and I all the bells and whistles. I recommend this dealership. More
Tyler, Brian and Kenny are the TEAM to work with. Tyler of internet sales made sure the cars I wanted to drive were there and ready to go. Brian Ramsdell, the on site salesman made this experience so easy of internet sales made sure the cars I wanted to drive were there and ready to go. Brian Ramsdell, the on site salesman made this experience so easy for me. Thank you Brian. As for Kenny, well what can I say about a Dick Hannah team member that has a sense of humor and makes my car deal easy....Thanks to you too Kenny. My son had bought and leased vehicles from Dick Hannah before and I am so glad he recommended them. This has been the the smoothest car buying experience I have every had. My son told me it would be and he was right. Thanks again for all the fun, humor and great time I had buying my car. Denise Morris Dallesport, WA More
Worked with Brian Ramsdell in finding the right used vehicle for us. He was helpful and friendly. Easy to talk to and understood exactly what we needed once we set our search parameters. Thank you Bri vehicle for us. He was helpful and friendly. Easy to talk to and understood exactly what we needed once we set our search parameters. Thank you Brian for all your running around! I appreciate your help in finding us a great vehicle! Worked with KC in finance and he was an absolute riot! I really enjoyed the transaction once we made it to that stage of buying. He is fun and apparently a new addition to the Dick Hannah team....you should definitely keep him! Thanks you, Danielle Waddle More
I recently purchased a Subaru BRZ from Dick Hannah Subaru. Ron was my sales person. He was very friendly and helpful. He had to wait to finish showing me all the wonderful features of my car because I Subaru. Ron was my sales person. He was very friendly and helpful. He had to wait to finish showing me all the wonderful features of my car because I had some additional questions for the finance manager. He waited patiently and was there with a smile when I was finished. Every employee I came in contact with treated my like a friend. I got an awesome car at a great price and I am very happy. More
I worked with Huyen. He was very professional and as helpful as I could have asked for while I was looking for a vehicle. He worked hard to come through with the deal that I would sign on the dotted lin helpful as I could have asked for while I was looking for a vehicle. He worked hard to come through with the deal that I would sign on the dotted line(s) for. I will be referring business his direction. All the staff were very curtious and a pleasure to work with. More