
Dick Hannah Subaru
Vancouver, WA
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I came in last weekend looking to buy a used car but after talking with Joel Pickell and seeing the low prices for the brand new Subaru Impreza WRX, I walked away with one. The dealership had a warm, c after talking with Joel Pickell and seeing the low prices for the brand new Subaru Impreza WRX, I walked away with one. The dealership had a warm, clean environment. We actually sat in front of the fireplace, coffee in hand while filling out the paperwork. The financing staff got me a great deal, answered all of my questions and it was one of the fastest car purchases I have ever made. Joel took the time to go over all the dials and features my car had even setting up the blue tooth for my phone. They have a great loyalty program and I am actually looking forward to coming in for my first oil change and free car wash!!! This is definitely the place to go when you are looking to buy a new car and Subaru's are highly rated so I recommend them above all others!! More
I had been looking for a used Jeep Wrangler for awhile when I saw a one on the Dick Hannah Subaru dealership's website. I called that morning and they had it all ready for me to check out when I got there when I saw a one on the Dick Hannah Subaru dealership's website. I called that morning and they had it all ready for me to check out when I got there. Jeremiah Ostrander was the salesman I was paired up with to show me around and walk me through the process. After test driving and deciding that this was the Jeep I wanted, he worked with me to figure out a payment plan that worked for me and walked me through the paperwork. Jeremiah made the whole thing very laid back, easy, and overall enjoyable. I had to get my mother's signature as a co-signer, but she was unable to make it to the dealership that day because it was about an hour away. I wasn't going to be able to take the Jeep home that day without her signature. Jeremiah went above and beyond by taking one of the dealership rental cars and following me while I drove the Jeep over sixty miles to get my mother's signature. That is some of the best service I have every seen by a business. I would highly recommend this dealership and Jeremiah Ostrander if you are looking for a large selection of vehicles, nice atmosphere, and great customer service while buying a used or new car. More
Thanks to the whole crew at Dick Hanna Subaru this has been the easiest new car purchase I've had! I contacted several Subaru dealers using the internet, but the internet crew at Dick Hanna of Chris McNa been the easiest new car purchase I've had! I contacted several Subaru dealers using the internet, but the internet crew at Dick Hanna of Chris McNamara and Erin Wallace sent me a quote no one else could beat. After making a verbal commitment, I was contacted by David Johnson to schedule a time to test drive and pick up my new Outback. I should also mention, once the car I wanted was unloaded off the delivery truck David kept the keys with him so no one else could drive it, (maybe a small matter to some but appreciated by me). After the test drive Becky and Kenny walked me through the paperwork and I was on the road. Again thanks to the whole team at Dick Hanna! More
We had been looking online for a 2013 gray moonroof crosstrek and came across a few online, I had sent an email and Erin Greer(online sales) she said she would be happy to let me know as soon as one ca crosstrek and came across a few online, I had sent an email and Erin Greer(online sales) she said she would be happy to let me know as soon as one came in! It did and we ran over the next morning to check it out!!! Peter Maher(sales) was the first on seen and he was quick to grab us keys so we could test drive it, Great drive with extra information given to us by Peter and we were sold! Purchasing the car went smoothly and we are very excited we have a new car in our family and new friend Peter! Great Experience!!! More
My wife and I recently bought a Subaru Outback Limited station wagon with the assistance of Ron Mentek at Hannah Subaru. He was easy to work with and we got exactly the car we wanted with the extras we r station wagon with the assistance of Ron Mentek at Hannah Subaru. He was easy to work with and we got exactly the car we wanted with the extras we requested. The price was considerably lower than what we were able to negotiate at other Subaru dealers in the area and they followed through as promised. In addition, Ron was knowledgeable and took the time to answer our questions to ensure we purchased what we really wanted. If you are in the market for a Subaru in the Portland/Vancouver area, then this is the dealership and the salesman for you. More
We recently bought a new Subaru Forester from Dick Hanna Subaru. Probably one of the darkest and rainest nights of the whole year. Joel Pickell our saleman greeted us out in the rain when we arrived. Needle Subaru. Probably one of the darkest and rainest nights of the whole year. Joel Pickell our saleman greeted us out in the rain when we arrived. Needless to say, upon entering the showroom we found it to be cozy with a fireplace going and a nice couch to set on. I can't say enough how we were treated by all of the sales staff. Great people to work with. Courteous and friendly to work with. We traded in our pickup and RV trailer of which our saleman Joel Pickell helped us out in the rain unload all our personal items. Hard to find People like that anymore. Anyway, our whole experience with out purchase transaction went really well, form the financial part to the final delivery of our new Subaru Forester. Great job everyone at Dick Hanna Subaru. Highly Recommended. More
Dick Hannah Subaru was our last stop for the day and Tuan made it our last for the search. Our plan was to shop for the best price Subaru outback that night. My grandpa loves Tuan and the whole Dick Hannah t made it our last for the search. Our plan was to shop for the best price Subaru outback that night. My grandpa loves Tuan and the whole Dick Hannah team. They made it so easy to buy a vehicle. It was the total opposite experience i had a few months ago. My grandpa is on a road trip with his new Subaru and completely satisfied with his purchase. More
Our salesperson was Brian. Throughout the experience, he was friendly, accommodating, and worked with us. He was very professional and the bright spot of the transaction. The sales manager on day one wasn' was friendly, accommodating, and worked with us. He was very professional and the bright spot of the transaction. The sales manager on day one wasn't willing to meet our price (even our top price), and we felt he was more aggressive than he needed to be. We left that day not making the deal. Plus, we later learned they had forgotten to give our registration back for our trade-in. We called that day and asked them to mail it to us as we figured we wouldn't return. The next day we called, initially to ask about picking up the registration in person, and Brian said they were able to come to our pricing terms if we were still interested. We went up that evening and traded in our car. Happily, this part of the transaction was very smooth, quick, and professional. They threw in some extras, which we greatly appreciated. Brian was good, and we appreciated his efforts. The finance person was very friendly and thorough. There was a different sales manager who was there during the transaction itself who was also very nice. Our sales person, finance person, and second sales managers were pleasant to work with. We weren't thrilled with the initial sales manager on day one, however. He was too in-our-face, and we didn't like some of the sales tactics used in the early parts of the process. More
Quality Excellent Appeal Excellent Service Excellent We Quality Excellent Appeal Excellent Service Excellent We stopped by the Portland Car Show to get an idea of the car we wanted and then headed for Dic Quality Excellent Appeal Excellent Service Excellent We stopped by the Portland Car Show to get an idea of the car we wanted and then headed for Dick Hannah Subaru to see if they could match the same deal as the car show. Joel Pickell was right their to greet us and promise he could do even better if given the chance. He listened to what we were looking for and did not pressure us to buy more than we wanted. However, he did give us more than we asked for within the same price range. We even get free tires!!! I bought my very first car for my self without what I was afraid would be a big hassle. I recommend it to all of you over 60 if you waited this long. More