Dick Hannah Subaru

I had been looking to get a brand new 2013 Subaru Legacy with the All Weather Package for a few months, had contacted many dealers online to get their online pricing. After a few weeks of looking my dad and with the All Weather Package for a few months, had contacted many dealers online to get their online pricing. After a few weeks of looking my dad and suggested looking at a used one. I found a car available at Dick Hannah Subaru, a 2010 Subaru Legacy Black with All Weather Package and the listed price was $17,993. After a salesman had contacted me via phone (after on my internet inquiry I requested to only be contacted by email) the Used 2010 they had on their lot. My husband and I decided to drive out to Vancouver, 1.5 hour drive from our house, and look at it. When we arrived at the dealership the salesman, Jeremiah, seemed very nice and easy going. I told him I wanted to see the 2010 Legacy and he said okay let me go get keys... and he pulled up a 2013 Subaru Legacy and forced us to stand there for 15 minutes while he told me about every detail of the car ect... I told him we didnt want to drive it because we had already driven 3 of them. He forced us to drive the car while he sat in the back making small talk. When we got back to the dealership I requested to see the 2010 Legacy and he huffed and went to find it, and the car wasnt on the lot!!! He went in to talk to his manager to track down the car ect and told me since it was so fresh to the lot it may have been in detail still. (I saw the car on the website a week before we went in, not so fresh...) Anyway, after wating an hour for them to find keys and the car (which was parked at Dich Hannah Honda...?) he finally came back with the keys. We drove it and decided we would love to buy the car, if they would come down a little on their price. He sat us down and had us fill out credit score forms and then talk payments, and was honestly very rude. When he came back with the credit scores, my husband returned at no hits whatsoever. I found this odd because he has credit through many different agencies. Anyhow, he could get us approved for 3.9 percent on the car. He asked how long we wanted out loan for I told him 60 months, so he went to his finance lady and came back with monthly payments for 72 months. I told him repeatedly I wanted to only finance for 60 months and I wanted to see the payments for that. He walked back over and came back with the 60 months payments, WITHOUT the interest calculated in! Seriously? When I told him we were wondering if he could go down on the price he really got angry, telling me to try to look up on my phone for cars like this one with 40,000 miles or less for a lower price and said.. see, there are none! And then he accused me of not knowing what Subarus are worth! My family has owned Subarus since I was a kid!!! He asked what it would take to get me to take the car home right now and I said 17,000 out the door fees included and he said out the door fees are something we have to pay there is no way around that (Many other dealerships quoted me with out the door fees included in the final price). When I said I would buy it today for 17,000 out the door he laughed at me and asked if I was being serious. I said yes and he scribbled on the back of his worksheet "Buy and drive happy today for $17,000 with and and a line and said to sign it. When I said I wasnt going to sign anything he got even more frustrated and said he needed a commitment before he could go give his sales manager my offer. I again told him I wasnt signing anything and he laughed and walked away. When they returned, his sales manager said he was going to "Educate" my husband and I on what Subarus are worth and how this car blue books for two thousand more then their asking price. Since I had lots of time to look up blue book while I waited for keys I had found the exact car blue books for $1,200 LESS than what they were asking! When I showed it to him he came up with multiple excuses as to why this car is better than any blue book values and continued to educate me on what a used Subaru is worth. They got really pushy and were telling me why I HAD to buy the car. Now this was my first time buying a car and was more than upset about this sales tactic as I had been working with out local dealer for months with no pushy tactics, they simply didnt have the car I wanted. We sat quiet for a few minutes and his sales manager said to me "You just dont like the car and you arent serious about buying one, your wasting our time." At that point, I stood up and said, I love the the car, but I wont pay more then $17,000 out the door, and walked out. From the time we left until we got home and I shut my phone off, the salesman was texting me and calling me. I sent him and ad for a 2010 will less miles in Portland at a different dealer and he all the sudden tried getting us to come back. When I got an email asking how they did I asked for a call, and never got one. The very next day, I went to Bob Stone in the Dalles and bought a car for $3,500 less. Its worth a few hundred bucks to avoid DHS. More

Dave Johnson was great sales associate and got us a really good deal on our 2013 Subaru forester. He even delivered our car to our house the next day after all our add ons were done. This is an excepti really good deal on our 2013 Subaru forester. He even delivered our car to our house the next day after all our add ons were done. This is an exceptional dealership that I would highly recommend. More

everything is fine with the dealer and sales person. was able to get the price I wanted for the vehicle purchased. i've recommended the dealer to other people. no problems. able to get the price I wanted for the vehicle purchased. i've recommended the dealer to other people. no problems. More

At Dick Hannah, I received a no hassle experience. I brought in a price from their online site, which was below KBB's suggested price, and received the price without any haggling necessary. My sales pe brought in a price from their online site, which was below KBB's suggested price, and received the price without any haggling necessary. My sales person, Ali, was very friendly, and did his best to keep me out of the rain. After an excellent test drive, I sat in a nice comfy chair by the fireplace while my paperwork was finished. My visit lasted past 7pm, and Ali even offered to order me some food for dinner. I love my new car, and could not have been happier with my experience. After all that, Ali also made me feel like Dick Hannah Subaru cared about my future experience, and made sure that I knew how to reach him if I ever had any further questions or concerns. I would absolutely recommend Dick Hannah to anyone looking to buy a car! Thank you Ali Shaer and Dick Hannah Subaru! More

I came in last weekend looking to buy a used car but after talking with Joel Pickell and seeing the low prices for the brand new Subaru Impreza WRX, I walked away with one. The dealership had a warm, c after talking with Joel Pickell and seeing the low prices for the brand new Subaru Impreza WRX, I walked away with one. The dealership had a warm, clean environment. We actually sat in front of the fireplace, coffee in hand while filling out the paperwork. The financing staff got me a great deal, answered all of my questions and it was one of the fastest car purchases I have ever made. Joel took the time to go over all the dials and features my car had even setting up the blue tooth for my phone. They have a great loyalty program and I am actually looking forward to coming in for my first oil change and free car wash!!! This is definitely the place to go when you are looking to buy a new car and Subaru's are highly rated so I recommend them above all others!! More

I had been looking for a used Jeep Wrangler for awhile when I saw a one on the Dick Hannah Subaru dealership's website. I called that morning and they had it all ready for me to check out when I got there when I saw a one on the Dick Hannah Subaru dealership's website. I called that morning and they had it all ready for me to check out when I got there. Jeremiah Ostrander was the salesman I was paired up with to show me around and walk me through the process. After test driving and deciding that this was the Jeep I wanted, he worked with me to figure out a payment plan that worked for me and walked me through the paperwork. Jeremiah made the whole thing very laid back, easy, and overall enjoyable. I had to get my mother's signature as a co-signer, but she was unable to make it to the dealership that day because it was about an hour away. I wasn't going to be able to take the Jeep home that day without her signature. Jeremiah went above and beyond by taking one of the dealership rental cars and following me while I drove the Jeep over sixty miles to get my mother's signature. That is some of the best service I have every seen by a business. I would highly recommend this dealership and Jeremiah Ostrander if you are looking for a large selection of vehicles, nice atmosphere, and great customer service while buying a used or new car. More

Thanks to the whole crew at Dick Hanna Subaru this has been the easiest new car purchase I've had! I contacted several Subaru dealers using the internet, but the internet crew at Dick Hanna of Chris McNa been the easiest new car purchase I've had! I contacted several Subaru dealers using the internet, but the internet crew at Dick Hanna of Chris McNamara and Erin Wallace sent me a quote no one else could beat. After making a verbal commitment, I was contacted by David Johnson to schedule a time to test drive and pick up my new Outback. I should also mention, once the car I wanted was unloaded off the delivery truck David kept the keys with him so no one else could drive it, (maybe a small matter to some but appreciated by me). After the test drive Becky and Kenny walked me through the paperwork and I was on the road. Again thanks to the whole team at Dick Hanna! More

We had been looking online for a 2013 gray moonroof crosstrek and came across a few online, I had sent an email and Erin Greer(online sales) she said she would be happy to let me know as soon as one ca crosstrek and came across a few online, I had sent an email and Erin Greer(online sales) she said she would be happy to let me know as soon as one came in! It did and we ran over the next morning to check it out!!! Peter Maher(sales) was the first on seen and he was quick to grab us keys so we could test drive it, Great drive with extra information given to us by Peter and we were sold! Purchasing the car went smoothly and we are very excited we have a new car in our family and new friend Peter! Great Experience!!! More

My wife and I recently bought a Subaru Outback Limited station wagon with the assistance of Ron Mentek at Hannah Subaru. He was easy to work with and we got exactly the car we wanted with the extras we r station wagon with the assistance of Ron Mentek at Hannah Subaru. He was easy to work with and we got exactly the car we wanted with the extras we requested. The price was considerably lower than what we were able to negotiate at other Subaru dealers in the area and they followed through as promised. In addition, Ron was knowledgeable and took the time to answer our questions to ensure we purchased what we really wanted. If you are in the market for a Subaru in the Portland/Vancouver area, then this is the dealership and the salesman for you. More

We recently bought a new Subaru Forester from Dick Hanna Subaru. Probably one of the darkest and rainest nights of the whole year. Joel Pickell our saleman greeted us out in the rain when we arrived. Needle Subaru. Probably one of the darkest and rainest nights of the whole year. Joel Pickell our saleman greeted us out in the rain when we arrived. Needless to say, upon entering the showroom we found it to be cozy with a fireplace going and a nice couch to set on. I can't say enough how we were treated by all of the sales staff. Great people to work with. Courteous and friendly to work with. We traded in our pickup and RV trailer of which our saleman Joel Pickell helped us out in the rain unload all our personal items. Hard to find People like that anymore. Anyway, our whole experience with out purchase transaction went really well, form the financial part to the final delivery of our new Subaru Forester. Great job everyone at Dick Hanna Subaru. Highly Recommended. More