
Dick Hannah Subaru
Vancouver, WA
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The staff is helpful and friendly. I recommend this dealership because they ordered the car for me and had everything ready to go the minute I showed up at the dealer. They worked very hard to make sur dealership because they ordered the car for me and had everything ready to go the minute I showed up at the dealer. They worked very hard to make sure everything went as smoothly as possible. More
We arrived with our buyers club certificate, for a specific vehicle, in hand so was hopeful our experience would be positive and were not disappointed, mostly. Sam Gibbs gave us a tour of the vehicle specific vehicle, in hand so was hopeful our experience would be positive and were not disappointed, mostly. Sam Gibbs gave us a tour of the vehicle and was very helpful and knowledgeable about it. Our experience was completely positive until it came time for the paperwork and that was also an okay experience with Tanya. However, we had to wait for over an hour to finalize the paperwork because Tanya was the only financial person working on a Friday afternoon. It was very disappointing that we arrived for our test drive at 3pm and didn't leave in our new car until close to 7pm. I would recommend that Dick Hannah design a system where individuals paying cash for their cars are processed in a more expeditious fashion. More
We were welcomed immediately on our first visit, and there was no pressure to buy at that time. On our second visit, we were given plenty of time to test drive both cars of interest to us. We got a fai there was no pressure to buy at that time. On our second visit, we were given plenty of time to test drive both cars of interest to us. We got a fair price and are very pleased to be part of their new loyalty program, which is a great deal. Both our sales contacts were very knowledgeable about the vehicles and obviously dedicated to Subaru and Dick Hannah. More
Ron Mentek and the dealership were great! The best buying experience ever. Ron really listened to us and made sure we were looking at cars that fit our needs. We very much felt he was there to provide us wit experience ever. Ron really listened to us and made sure we were looking at cars that fit our needs. We very much felt he was there to provide us with something that would fit our family for years to come. Then he, and the team, worked diligently to get us exactly what we wanted. We highly recommend Hannah Subaru and Ron! More
The salesman was very good to work with. It was a busy The salesman was very good to work with. It was a busy day when I went in to purchase my new vehicle. I waited over 20 min to even be acknowledged. The salesman was very good to work with. It was a busy day when I went in to purchase my new vehicle. I waited over 20 min to even be acknowledged. The overall experience was good, but negotiation for trade ins was very time consuming and frustrating More
we came just to test drive a few vehicles and left with a brand new car. We love Tuan, he made the process really easy for us. We will be back to see him in the future. brand new car. We love Tuan, he made the process really easy for us. We will be back to see him in the future. More
I purchased a used car from Dick Hannah Subaru. Totally happy with my purchase and the experience was great! Tuan provided excellent service, I would definitely recommend Tuan and Hannah Subaru to friends happy with my purchase and the experience was great! Tuan provided excellent service, I would definitely recommend Tuan and Hannah Subaru to friends and family. More
Overall experience was good. Salesman was friendly and responsive to questions. Financing experience was only fair as advertised interest rate was not the rate that was available when I finaled financing responsive to questions. Financing experience was only fair as advertised interest rate was not the rate that was available when I finaled financing. I did get .9 percent on 3 year but advertisement was for 1.9% for 48 month, which I would have prefered, however what was offered for 48 months was 2.9% on my Outback. More
We love our new Subaru and the enjoyable experience of buying it from Long Nguyen at Dick Hannah Subaru in Vancouver, Washington. This was the best car-buying experience we’ve ever had. We didn’t feel p buying it from Long Nguyen at Dick Hannah Subaru in Vancouver, Washington. This was the best car-buying experience we’ve ever had. We didn’t feel pressured to buy and Long answered all our questions thoroughly and quickly. We definitely recommend Dick Hanna Subaru and Long Nguyen. More