Dick Hannah Subaru

the process was quick and stress free. Long was informative and professional. He was prepared for my trip with the models I was interested in and answered all my questions. informative and professional. He was prepared for my trip with the models I was interested in and answered all my questions. More

Friendly, straight forward. They struck the balance between trying to make a sale but not being too pushy. Great experience, and I am picky. I wish I could split the commission between two sales people between trying to make a sale but not being too pushy. Great experience, and I am picky. I wish I could split the commission between two sales people, as two of them were very helpful. More

First contact with Dick Hanna Subaru was through internet pricing and they maintained their commitment to dealer-invoice price margin while after what seemed like a long struggle (due to popularity of the mo pricing and they maintained their commitment to dealer-invoice price margin while after what seemed like a long struggle (due to popularity of the model) they provided a choice & configuration in their inventory that I could work with. Would have liked to gotten more for my trade-in, but it was workable. Throughout the process worked mainly with Ron M., he is very congenial, helpful, tries to get a vehicle that fits what you’re asking for, and no hard sell pressure. I would definitely recommend Ron M. & Dick Hanna Subaru to my friends. More

Mike showed me as many cars as I wanted without pushing me. Then when I found what I wanted he worked with me to explain everything about it. I felt very relaxed throughout the process. They even called me me. Then when I found what I wanted he worked with me to explain everything about it. I felt very relaxed throughout the process. They even called me a few days later to give me a better deal after all of the papers were already signed! More

My wife and I had a great buying experience at Dick Hannah Subaru. I had contacted another Subaru dealer earlier and the sales person there was totally uninterested in me or what I wanted. When we ar Hannah Subaru. I had contacted another Subaru dealer earlier and the sales person there was totally uninterested in me or what I wanted. When we arrived at Hannah, Huyen helped us with the car, test drive and getting the paper work all finished. He was pleasant, professional and fun. Also, the sales manager and finance person were great to deal with. All in all, a great buying experience and I would highly reccomend this dealership. More

I had scheduled an appt for an oil change. Got there and waited 20 mins before someone decided to help, and even then they couldnt find my appt. because they were looking at the wrong date. When they finall waited 20 mins before someone decided to help, and even then they couldnt find my appt. because they were looking at the wrong date. When they finally did find it, I gave them the $8.88 coupon for oil change. I didnt get to look at the invoice and assumed they knew what I wanted from the coupon. the service tech grabbed it before I could look. I came back and got a $40 bill. I said I thought the car wash was free but Debra said I scheduled a extensive wash. I didnt know there was a difference. I didnt want this and Debra said she made a mistake not showig me the invoice. she asked me to at least pay for some of the servic and gave me a discount. I did so I could just could go home. I paid $30 and she gave me a $10 credit. she said the credit will appear when they bring up my name in this system. I had another coupon for $8.88 oil change and wanted to bring another vehicle in for that. I scheduled one online and left a note to honor my $10 credit since I couldn't bring it in. the credit was not honored because it didnt show in the system after changing the oil. I called to get a hold of Debra for several days but finally got a voicemail saying the credit is back in. I didnt want a credit but a refund. I'm not sure where the apply the rain-x during a car wash, but if its on the windows, it certainly did not show. The rain did not run down the window like it should have. I have used rain-x before. I give up on Subaru service. More

I just bought a 2012 Forester XT. Worked with the internet team to find the right car with the features that I wanted before I ever went to the dealership. Also agreed on a price in advance. Once t internet team to find the right car with the features that I wanted before I ever went to the dealership. Also agreed on a price in advance. Once the car was there, I went in and met Mike, who went with me on a test drive and pointed out some of the features of the car. Mike was very friendly and knowledgeable and eager to answer any question. After the test drive, I worked with a woman (Becky?) to complete the financing paperwork and discuss other options like extended warranty, tinting, window etching, etc. There was a little pressure here, but nothing undue. Many customers are looking for these options, so there was nothing unexpected here. 90 minutes after I arrived, I drove home in my new Forester. It was the easiest and most pleasant car buying experience of my life. I would highly recommend this dealership to others! More

I love my new car! We went looking at used car options I love my new car! We went looking at used car options and were so pleased that they were creative enough to find us an even better deal on a new car I love my new car! We went looking at used car options and were so pleased that they were creative enough to find us an even better deal on a new car!!! More

I checked out Dick Hannah for the larger inventory available to see over my preferred smaller PDX dealer, and found a car that I couldn't live without. Friendly sales, reasonable deal on a trade, and available to see over my preferred smaller PDX dealer, and found a car that I couldn't live without. Friendly sales, reasonable deal on a trade, and great financing convinced me to get it done here vs. the smaller dealer I'd been working with. Ali took time despite that it was New Year's Eve, explained how to work the new features so I could get home safely :) and very pleasant and easy-going to work with. Caveat: this is a dealership where you have to haggle with sales and go through the manager - prepare yourself. Car sales being what it is, this was a pretty good experience! More

The entire experience at Dick Hannah was very relaxing and positive experience. There was no pressure at all, and even the haggling over price was professional. Long was a pleasure to work with and answ and positive experience. There was no pressure at all, and even the haggling over price was professional. Long was a pleasure to work with and answered all our questions with integrity. Kenny was also very friendly and helpful. The little time spent with Mike was positive and we really enjoyed our time conversing with Becky in finance. Great Job everybody! All I can say is if you are in the market for a Subaru, make sure you visit Dick Hannah before making a purchase. More