Dick Hannah Subaru

Employees were friendly, however the explanation of the basic warranty vs. upgraded warranty was poor which resulted in extra time/work for both the employees and the customers. Also, I don't understand t basic warranty vs. upgraded warranty was poor which resulted in extra time/work for both the employees and the customers. Also, I don't understand the pricing of Subarus. I bought a used one for more than the new msrp price (I found the original paperwork in the glovebox). ??? More

Mike worked with us for a long time. He never lost his patience and we test drove 6-7 cars. He was always upbeat and positive. patience and we test drove 6-7 cars. He was always upbeat and positive. More

Dealership tries to apply a pressure sale. They do not necessarily listen to how the customer wants to negotiate the sale. They play the standard sales game which takes too much time and is a hassle. necessarily listen to how the customer wants to negotiate the sale. They play the standard sales game which takes too much time and is a hassle. More

Mizan was VERY low pressure and understood exactly what I wanted from the minute I stepped out of my car. He explained the features of my "new" used car and eas extremely helpful. Becky was great when signi wanted from the minute I stepped out of my car. He explained the features of my "new" used car and eas extremely helpful. Becky was great when signing papers. Overall, a surprisingly pleasant car-buying experience. More

Mizan was very helpful with finding me just the right car for me. It was a pleasure to work with him. Thank you very much, Mizan. for me. It was a pleasure to work with him. Thank you very much, Mizan. More

Mike was very helpful in helping me buy a used car. After I bought the car, I realized it didn't have a manual and Mike was happy to help me get one. I bought the car, I realized it didn't have a manual and Mike was happy to help me get one. More

I was supposed to be getting special pricing because of involvement with Subaru rally's. Which I feel I did not get. I feel I was taken advantage of especially with my trade in. And I was tricked into b involvement with Subaru rally's. Which I feel I did not get. I feel I was taken advantage of especially with my trade in. And I was tricked into buying the extended warranty, which I thought they were giving to me until I was signing the final paper work and it had and extra charge of over $2,000 on it. The sales man Brian was great we really liked him and his knowledge of Subaru's. More

The overall experience with the dealership and with Mike Krewi was excellent. They were very patient with me and would find a way to meet every request I made. I was initially greeted by Mike, who was v Krewi was excellent. They were very patient with me and would find a way to meet every request I made. I was initially greeted by Mike, who was very friendly and had a great sense of professionalism about him (from appearance and etiquitte). He had good knowledge and helpfull insight on the car while taking the test drive. Once returning to the dealership to work out the price he never once invaded my need for time to think to myself and never once made me feel rushed. In the end, with his ability to work with me on the price and not leave me feeling taking advantage of, I would have to say that it was probably the best experience in a dealership I've had. Of course it was also a pleasnt suprise that even after the deal had been made he continued to talk with me to go over the car and any options or questions I had. He even made a courtesy follow up call a few days after, which may not seem like much, but in my experience never happens. Its nice to know that the dealership is interested in the customer even after they've sold the car. More

After a long day of visiting car dealers, we found Mecca. Long was friendly, helpful, friendly and the best customer service given by a car dealer employee ever. It was a refreshing experience. Thanks for ha Long was friendly, helpful, friendly and the best customer service given by a car dealer employee ever. It was a refreshing experience. Thanks for having him! More

We came in looking for a used Subaru, and Mike helped us find something right away that fit our interests and our price range. We had our son with us, who was getting increasingly tired and impatient (it wa find something right away that fit our interests and our price range. We had our son with us, who was getting increasingly tired and impatient (it was evening), and all the staff (especially Mike) did their best to get us a deal we could agree on quickly and as hassle-free as possible. Prices are fair, staff are friendly and we were very happy with our experience. Would not hesitate to come back here for future car purchases! More