
Dick Hannah Subaru
Vancouver, WA
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It was a very pleasent experience. Ron and Kenny was very helpful. The financing of the vehicle was quick and easy. We were happy with the over all experience. helpful. The financing of the vehicle was quick and easy. We were happy with the over all experience. More
I had an excellent experience w/ Dick Hannah Subaru on purchasing my new car. The staff was very friendly and knowledgeable and did not use high pressure sales tactics. I left extremely satisfied with m purchasing my new car. The staff was very friendly and knowledgeable and did not use high pressure sales tactics. I left extremely satisfied with my new car and the experience. More
I went into the Subaru car dealership, my husband was working but I knew I needed to trade in. I was met by the friendly smile of Long, he was helpful in showing me used cars. When I asked him about SUV' working but I knew I needed to trade in. I was met by the friendly smile of Long, he was helpful in showing me used cars. When I asked him about SUV's he showed me the Subaru Forester. We ended up taking it for a spin. Long was so helpful and respectful to me during my time there. I ended up buying a 2011 Forester. I love they offer the free tires for life of the car!!! I have never had a better experience at a car dealership. Thank you Long. Regards, Marilynn Young More
Ron was a pleasesure to work with. He is knowledgeable and very friendly without being pushy and over bearing. I have sent customers in to purchase cars and brought family in to do the same. Will recommen and very friendly without being pushy and over bearing. I have sent customers in to purchase cars and brought family in to do the same. Will recommend Dick Hannah Subaru to anyone. Thank you for such a great experience and a beautiful car. More
I bought from this dealership because it was the first Subaru dealership I visited where I could look the salesman in the eye. Mike was a pleasure to work with. The manager Curtis was generally a bully Subaru dealership I visited where I could look the salesman in the eye. Mike was a pleasure to work with. The manager Curtis was generally a bully though he tried to be on good behavior I could tell he wanted to yell at me most of the time we talked. He is either really bad at math or he was lying because he said he would add to the total price and then drop the documentation fees and I would pay the same amount. The numbers he wrote down made the price actually go up by $100 though. When I pointed it out he refused to accept the price had changed at first. Then he admitted it had gone up but that was the best he could do. I didn't care about $100 out of almost $30,000 but I really didn't like being lied to. Nathan in finance doesn't work there anymore. He was easy to deal with but not great and the prices he insisted were really good were actually a bit high. When I called with questions Curtis happy forwarded me to Nathan's voicemail even though Nathan had left the dealership. I ended up having to drive 40 miles to the dealership to get my questions answered. Really bad customer service. The final problem that makes me recommend against visiting Dick Hannah Subaru is they badger you to give them the survey that Subaru sends to your house. The survey says in two places in bold underlined letters "Please do NOT give this survey to your dealership." Well these guys really want it and call me regularly asking me to bring it to them. I was offered a free tank of gas in exchange. This seems dishonest to me. I'm going to ignore their bribe and fill the survey in honestly. And their marks would have been much higher if they had left me in peace. Overall I felt bullied and ended up not liking my car as a result. Every time they call me the feeling comes back and I really wish I had just kept my old car and never visited this lot. After a week or so of peace I start to like my new Outback a little. Sure enough I get another call and I go back to being angry. I hope they will leave me alone and let me enjoy my car at some point. It's been six weeks so far. More
i had such a great experience at dick hannah subaru all because of Ali and Kenny stopped at nothing to get me the car i wanted and i was very picky. they went above and beyond what i had ever expected and because of Ali and Kenny stopped at nothing to get me the car i wanted and i was very picky. they went above and beyond what i had ever expected and even found a car for me that i loved even more than what i was looking for and for an insanely amazing price. i highly recommend dick hannah subaru's dealership and especially ali and kenny. they were absolutely amazing!! :D More
My experience with the dealership have been positive. I was calling for a car there and huyen help me through the process. I was actually timing the whole process and I was quite impress how fast everyth was calling for a car there and huyen help me through the process. I was actually timing the whole process and I was quite impress how fast everything went. The price could of been better but I was daired for a car. I recommend anyone to this dealership. More
The bottom line is that i got what i wanted, a 2011 Subaru outback. The employee i worked with was really helpful; he answered all my questions and i think i got a great deal. i would recommend dick Subaru outback. The employee i worked with was really helpful; he answered all my questions and i think i got a great deal. i would recommend dick hannah subaru to my family, friends..etc. More
Our experience was excellant because of the friendly service, both Nivan and Ammar answered all of questions and we didn't feel pressured in the least. We were comparing "crossovers" and the Forester qu service, both Nivan and Ammar answered all of questions and we didn't feel pressured in the least. We were comparing "crossovers" and the Forester quality won us over. Our overall experience with the sales manager and Tonya in financing was great. Best yet - we felt we got a great price for all the features. My husband says" I like it more everyday". More
Ammar has worked with me before in helping me purchase my vehicles and every time has been a very good experience. He always works hard for me and provides me with what I am looking for. Although it has be vehicles and every time has been a very good experience. He always works hard for me and provides me with what I am looking for. Although it has been a few years since I purchased my previous vehicle, he still remembered my name and details and was able to provide me with a very positive experience. I highly recommend Ammar! More