
Dick Hannah Subaru
Vancouver, WA
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We bought a lot of cars over the years, and it was the best experience. Tuan made it quick and easy. He is a big asset to the dealership. We will send people to Dick Hannah Subaru in the future. best experience. Tuan made it quick and easy. He is a big asset to the dealership. We will send people to Dick Hannah Subaru in the future. More
Went in to look at a new vehicle, just thinking about the idea of trading my older vehicle in. Colin was friendly and engaging, he spent the time to answer all of my many questions and I ended up buying a c idea of trading my older vehicle in. Colin was friendly and engaging, he spent the time to answer all of my many questions and I ended up buying a car that day. There was no pressure, only helping hand in making a tough decision. I would definitely recommend him and Dick Hannah to a friend. More
Came in late...the staff worked with me to quickly get everything worked out! Got me into a great vehicle at a rate I was very pleased with! I would recommend this group of sales staff to anyone who wants everything worked out! Got me into a great vehicle at a rate I was very pleased with! I would recommend this group of sales staff to anyone who wants to come to Dick Hannah! Thanks all! More
That work with me and what I want for a payment and how much I want to pay for a car. I would will go back to them when I want to get a new car. much I want to pay for a car. I would will go back to them when I want to get a new car. More
We have purchased several vehicles from D. Hannah (VW and Subaru) and seem to always go there when we have a need. This was a purchase for my husband (transportation to work)and he does not like to be pressu Subaru) and seem to always go there when we have a need. This was a purchase for my husband (transportation to work)and he does not like to be pressured. The sales person, Ron, was very attuned to that and did a fantastic job. We were greeted when we arrived and received positive nonverbal communication as well, from all we encountered. I, myself have purchased two different Subarus from Hannah and always get my services done there as well. We drive from Corbett Oregon to take our business to Dick Hannah Vancouver and have never been disappointed. More
Shopped around for a while. These guys were straightforward about price, friendly and easy to work with. They always gave me thier best price over the phone when I asked and were willing to mat straightforward about price, friendly and easy to work with. They always gave me thier best price over the phone when I asked and were willing to match the competition. I regret wasting my time with other dealers. Next time I purchase a Subaru I'm going straight here. More
Overall experience was favorable - I still think prices could be better but everyone probably says that. Mike was friendly and fun to work with...I believe the process could be accelerated especially if yo could be better but everyone probably says that. Mike was friendly and fun to work with...I believe the process could be accelerated especially if you are pre-approved and have good credit. Dealers overall need to work on making the process quicker and more efficient. Also, more upfront info on finance #'s would have been less frustrating. You cannot just state 1.9% but then say it is not on 48 or 60 mo loans. I called specifically about 48 and 60 mo loans and was told 1.9% - that was not accurate. Folks have to plan and have budgets - if you use these tactics to get people in that will only piss them off. Luckily, I had a back up plan for financing. Mike was very knowledgeable and friendly about the car which was very helpful in my decision. He offered to go out of his way to get the car to me in Forest Grove. I would recommend him to my friends and will. Tonya was also very helpful as well. Dealers in general just need to work on overall process improvement to decrease time to buy. More
I recently purchased my first Subaru from the Dick Hannah dealership in Vancouver WA. I have to say that I had a fantastic experience with the man that helped me. Long Nguyen was very professional, and passi dealership in Vancouver WA. I have to say that I had a fantastic experience with the man that helped me. Long Nguyen was very professional, and passionate about getting me into a brand new car. He did an excellent job,and at the end of the day I drove off the lot in a brand new Impreza.I would recommend him to everyone I know, he is the sort of salesman that makes the entire business so successful. More
Freddy Fuss was great to work with. My only concern is that after we talked to him we had to deal with the other guy who decided the price. We were there 3 and 1/2 hours, which was way too long in my est that after we talked to him we had to deal with the other guy who decided the price. We were there 3 and 1/2 hours, which was way too long in my estimation to buy a car. We should have been able to do it in 2. The Dealer needs to just say this is the price and this is what we will give you for your trade-in. More
This was my first new car and i couldn't have picked a better place to buy from. My salesman was very helpful with all my needs and really worked with me to get the best deal possible. better place to buy from. My salesman was very helpful with all my needs and really worked with me to get the best deal possible. More