
Dick Hannah Subaru
Vancouver, WA
By Type
Showing 1,999 reviews
This could not have been a more pleasant car buying experience! Service, price, expertise. It was all there. We got a great car at a great price. experience! Service, price, expertise. It was all there. We got a great car at a great price. More
I recently had an excellent experience in my search for a new vehicle. My past experiences have been long, stressful and not much fun. At Dick Hannah Subaru I worked with Brian and he was friendly; answere new vehicle. My past experiences have been long, stressful and not much fun. At Dick Hannah Subaru I worked with Brian and he was friendly; answered all my questions and was very easy to work with. I would definitely recommend Brian and Dick Hannah Subaru to my friends,co-workers or anyone else looking for a good deal. More
We shopped around at a few Subaru dealerships, including the one that we had bought our last 3 Subarus from and ended up going with this one because of the timeliness of their responses. Also, we got the fe the one that we had bought our last 3 Subarus from and ended up going with this one because of the timeliness of their responses. Also, we got the feeling that while we were asking for a lot, we were not "putting them out" or just being another pain in the butt "possible" customer. We were on our own deadline to make the purchase because the wife was leaving town and this dealership worked extra hard to find what we were looking for, at the price we were looking for, within the timeframe we were asking for. Thank you More
It has been a couple of years since my last car purchased and I'm glad I've chose Dick Hannah Subaru. I was greeted with a warm greeting by Huyen, he was friendly from start to finished. The deal went smoo and I'm glad I've chose Dick Hannah Subaru. I was greeted with a warm greeting by Huyen, he was friendly from start to finished. The deal went smoothly as I hope for, however, the price could of have been less but the overall experience outweigh the negatives. If anyone planning on purchasing a vehicle, go to DH Subaru. More
This is the 4th vehicle we'ved bought at a Dick Hannah dealership. The experiences have been far more professional and congenial than any in the past. This latest, with Colin, has been the most painless. dealership. The experiences have been far more professional and congenial than any in the past. This latest, with Colin, has been the most painless. More
I was debating between two vehicles and finally made the decision to go ahead with the Subaru Forester.....thanks to salesman, Ali. He was very friendly and really honest. He helped me weigh in the pros and decision to go ahead with the Subaru Forester.....thanks to salesman, Ali. He was very friendly and really honest. He helped me weigh in the pros and cons of each vehicle and let me not just test drive the ones I had in mind, but other vehicles that I found appealing as well. He didn't pressure me into making any sudden decisions, and I'm greatful that he was very patient with me throughout my whole visit. I would like to thank Ali and everyone at Dick Hannah Subaru for their services. I would highly recommend Ali Shaer to anyone out there that is planning on buying a Subaru...the guy really knows his stuff! More
Hands down this is the worst service department experience I've ever seen. Absolute unapologetic disregard for a customer seeking warranty work on a broken Subaru. The attitude is that if you wan experience I've ever seen. Absolute unapologetic disregard for a customer seeking warranty work on a broken Subaru. The attitude is that if you want it fixed, drop it off and we'll get to it when we get to it. We don't have time for questions, can't tell you when it will be done or how long the repair should take, and don't really care so take it or leave it. Apparently Dan Zeka is the manager but either doesn't return phone calls, doesn't get messages, or doesn't really give a rip. I left 3 messages with 3 different people asking for Dan to call me back and never received a call. Dan must be busy living up to the we could care less about you attitude in the service department at Dick Hannah Subaru. More
Our experience at Dick Hannah Subaru was good, the salesman was very nice and helpful. There was no pressure to buy like salesmen have been in the past. We chose a car based on the ad price and rece salesman was very nice and helpful. There was no pressure to buy like salesmen have been in the past. We chose a car based on the ad price and received that price. Overall, we left with a good feeling and would recommend Dick Hannah to our friends. More
Long is a very pleasant and helpful salesman. I would recommend him to any of my friends looking for a Suby. Dick Hannah Subaru is a good place to shop. recommend him to any of my friends looking for a Suby. Dick Hannah Subaru is a good place to shop. More
My initial contact with the dealership was through their internet sales department, from which I received an attractive quote. Same department was also able to answer the various questions related to our c internet sales department, from which I received an attractive quote. Same department was also able to answer the various questions related to our choice of car, and this way paved the way for our visit to the dealership. We were looking for a specific color, which expectedly were in stock, so we decided to go for it. We left early from Bend to drive to Portland. When almost there we got a phone call from the dealership to say that unfortunately this specific color had not shown up as expected. This made this particular color even more attractive to us, and consequently no other color in stock would do. To help us out the dealership arranged to trade in a car in "our" color from Tacoma. A driver was dispatched to Tacoma. Some 4-5 hours later the car arrived in Portland, and by the end of the day we drove back to Bend in our new car. I can fully say that this dealership went the extra mile to earn our business! More