
Dick Hannah Subaru
Vancouver, WA
By Type
Showing 1,999 reviews
The sales rep helped me was Tuan. Tuan was friendly, helpful and very knowledgeable. It was a quick and pleasant experience. I would definitely work with him again and would also recommend Dick Hannah helpful and very knowledgeable. It was a quick and pleasant experience. I would definitely work with him again and would also recommend Dick Hannah Subaru to my friends and family. More
Tuan was the best. He listened and really put his heart into helping us find the perfect car. My experience at Dick Hannah Subaru was great! I didn't feel any pressure and all my questions were answered an into helping us find the perfect car. My experience at Dick Hannah Subaru was great! I didn't feel any pressure and all my questions were answered and my needs were met! The whole experience was as easy as it's ever been. Thank you Tuan!!! More
Dari was a pleasure to work with! He was friendly, answered all questions and requests. We were looking for a Forrester but bought an Outback beacuse the costs was close. We were happy with the final answered all questions and requests. We were looking for a Forrester but bought an Outback beacuse the costs was close. We were happy with the final pricing! More
We went to Dick Hannah dealership to look for a car, and Mike Krewi helped us. He was very nice and patient with us. While we were waiting for the manager to approved the price that we wanted he was telling Mike Krewi helped us. He was very nice and patient with us. While we were waiting for the manager to approved the price that we wanted he was telling us a lot of funny stories. We didn't get bored at all. Mike is a very friendly guy, he always has smile on his face. Would totally come back and recomend Dick Hannah Subaru!! Thanks, Jay and MJ More
Chris McNamera was very responsive over the internet when I told him what I was interested in, he suggested a vehicle, sent the description and dealer invoice and then gave me a very good price. At the deal I told him what I was interested in, he suggested a vehicle, sent the description and dealer invoice and then gave me a very good price. At the dealership, Mike Krewi spent alot of time with me going over the features and answering any questions I had. He's very personable and made me feel very comfortable. There was no pressure from either of these folks. After I had made my decision, Becky in finanace, was very professional and pleasant and efficient. It was the best experience I've had buying a vehicle and I would recommend this dealership to anyone. More
Since I walked in unannounced both times and was given immediate, excellent attention, I felt that the dealer personnel were concerned with outstanding customer service and meeting my desires in a vehicle immediate, excellent attention, I felt that the dealer personnel were concerned with outstanding customer service and meeting my desires in a vehicle. I was disappointed that my trade was not worth more since it was valued far below Kelly but that was the risk I took not wanting the trouble of selling it myself. I would have no trouble recommending both the vehicle brand and the dealership. More
My sales person was Ammar at Dick Hannahs Subaru in Vancouver , WA. Ammar was friendly , respectful, and seemed eager to please. His knowledge of the vehicle seemed weak. When I asked what comes Vancouver , WA. Ammar was friendly , respectful, and seemed eager to please. His knowledge of the vehicle seemed weak. When I asked what comes with the all "weather protection package" his knowledge seemed weak. He said there was a new engine model in the 2011. In fact, it had the same engine model that was in the 2010. There are two specific complaints: 1) I gave Ammar a complete list of the features I wanted which included a manual transmission with a speed stick. It took a day or two two for Hannah Subaru to find the car I requested. I was told the car was in and I could come in to purchase it. When I saw the car in person, it had an automatic option. I don't know if was Ammar's respondsibility to obtain the car, but I felt he should have checked for the features I requested including the "manual transmission". BTW, I did end up buying that forester with the automatic transmission. 2) When setting up the "hands free" option with my cell phone blue tooth, Ammar seemed lost and it took a parade of salemen (5-6). No one seemed trained on how to do it and I was embarassed for the staff. Sinces the hands free phone is an integral part of the and is even the law in Washington...I thought any of the sales should be able to demonstrate in a confident and orderly fashion how to "connect and set up the cell and program in a phone # or two and actually dial out and receive phone calls. Most people today own a cell phone with blue tooth capability. More
I had great sales experience with Dick Hannah Subaru and especially with a sales person named Ali and his manager, Kenny. Ali was very respectful and easy to talk to, he knew what he was talking about and especially with a sales person named Ali and his manager, Kenny. Ali was very respectful and easy to talk to, he knew what he was talking about and answered my questions throughly. I didn't feel pressured in anyway and the financing department didn't make me wait too long either. I highly recommend dick Hannah Subaru for anyone looking for a car! More
My husband and I had a great experience leasing our car at Dick Hannah Subaru. The staff was helpful and friendly, especially Dari. While the negotiating was taking place, Dari sat and talked with us for t at Dick Hannah Subaru. The staff was helpful and friendly, especially Dari. While the negotiating was taking place, Dari sat and talked with us for the majority of our wait. We had our 6 month old with us and he was welcomed with many smiles and inquiries. Thank you Dari & Dick Hannah Subaru. You have made our dream of driving a Subaru come true. More
Don was very friendly and was very easy to work with. My fiance and I would recommend working with Don again. My only issue is the fact that they were not willing to dicker on the price at all. fiance and I would recommend working with Don again. My only issue is the fact that they were not willing to dicker on the price at all. More