
Dick Hannah Subaru
Vancouver, WA
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We had a wonderful experience purchasing a used Subaru at Dick Hannah! Ammar Njoum was friendly, helpful and went above and beyond. He called us when he said he would to come in and have the cup holder fixe Dick Hannah! Ammar Njoum was friendly, helpful and went above and beyond. He called us when he said he would to come in and have the cup holder fixed. In addition he fixed two other minor things on the car, that were not previously agreed on. I would highly recommend him and the dealership! More
I was at dickhannah subaru to test a used lexus es330. I was supprised because the car was very clean and in good shape. The saler who was helping me was very nice, and friendly. They people at the dealers was supprised because the car was very clean and in good shape. The saler who was helping me was very nice, and friendly. They people at the dealers were very nice too. Dickhannah subaru has one of the best service in town. More
I was recently in your dealership looking for a new car and was very impressed with Daniel El. His knowledge of Subarus was outstanding. He was able to answer all of my questions without hesitation. I r and was very impressed with Daniel El. His knowledge of Subarus was outstanding. He was able to answer all of my questions without hesitation. I recommend anyone to this dealership. They are all kind and very helpful and they are not over powering. I give this dealership a thumbs up and will be back again to purchase a car in the near future. Sincerely, Patty Pankey More
We knew what we wanted when we entered, and Dick Hannah was able to deliver. Although there was definitely a limit to the stock available, we were able to drive a car off of the lot. We were in great need was able to deliver. Although there was definitely a limit to the stock available, we were able to drive a car off of the lot. We were in great need of a bigger car that could haul the children to all of their activities. We definitely found it. Today was a wonderful Mother's Day. Thank you! More
Traveled 75 miles to see a vehicle I found online. This dealer's used auto warranty and Customer for Life program made the trip worth the effort. Sales rep was friendly and responsive to my inquiries rega dealer's used auto warranty and Customer for Life program made the trip worth the effort. Sales rep was friendly and responsive to my inquiries regarding details of the vehicle. Price was well-below KBB, and several financing options were available with my good credit. I requested financing through a particular lender, but dealer found a better rate for me with another. Overall, definitely worth the drive. More
Both salesmen were helpful and pleasant, however, we dealt mostly with Travis. Travis was very specific in explaining many aspects of the transaction. He reflected good knowledge of the subject. We w dealt mostly with Travis. Travis was very specific in explaining many aspects of the transaction. He reflected good knowledge of the subject. We were interested in a Subaru, so our first choice was Dick Hannah Subaru. More
We stopped in just to look at used vehicles and ended up buying (2) vehicles. Ron was very friendly and professional, he was informative and provided us with enough information to make a decision. At no ti buying (2) vehicles. Ron was very friendly and professional, he was informative and provided us with enough information to make a decision. At no time did he pressure us to do anything, I am a sales professional myself and I sincerely appreciated his approach. Ron worked very hard on the administrative portion of both deals and we were driving away in our new vehicles in about 3 hours. There were some follow up details and minor repairs that needed to be done a couple of days later, Ron met me and took care of it immediately, then followed me home so I didn't have to make a return trip. We will use this dealership for all of our maintenance, and I would recommend anyone to buy a car from Ron. The nice woman in finance also did an outstanding job, I'm sorry I don't remember her name. More
my husband and I came in for service on our 09 subaru and while we were waiting decided to look at cars. Ron Mentek was very friendly and wanted to help us even though he knew that we were just looking. My while we were waiting decided to look at cars. Ron Mentek was very friendly and wanted to help us even though he knew that we were just looking. My husband and I have been discussing buying a car for a while, but we had no plans on buying a car on this day. He was very patient and helpful in our search for a different vehicle. He had excellent customer service skills as he was very attentive to our needs in an automobile and addressing those needs. His quality of work was very good in that he was very informative of the process and assisting with the paper work and even offered to buy us lunch from the deli. He was very friendly thorought the entire process and really a joy and pleasure to be around, we both very much enjoyed his company as a person and he did not in any way "over pressure" us to buy a vehicle, his main goal was to get us into a vehicle that we would both like. Unfortunately we have purchased numerous vehicles so far in our lives and this is by far one of the most pleasant experiences we have ever had! We told him that we needed time to think about the purchase and we wanted to go grab lunch, discuss the purchase and swing by our house to continue discussing it. He did not have an issue with this what so ever, he let us make all of the moves on our terms and did not make us feel pressured into anything. I think this is the first major purchase we have made (other than our house) that we did not have any type of buyers remorse, instead we had a couple hours of an enjoyable drive. Thank you to your staff for making this possible, thanks to Ron, Dick Hannah has earned our continued business on our second car purchase from your staff. More
Our sales rep. was Tuan Bui. He is knowledgable, sincere, conciencious, and what anyone would want in a sales person. He demonstrated the vehicle of our choice to us and did a great job. Our test sincere, conciencious, and what anyone would want in a sales person. He demonstrated the vehicle of our choice to us and did a great job. Our test drive went very well and while the financing was being taken care of Tuan took very good care of us and talked us through the process. The one thing that dissappointed us was that management seemed to be a little rough on Tuan while everything was being put together. Tuan graciously explained that away and everything else went well. We will go back to Dick Hannah again when we begin to look for another vehicle. More
My wife and two kids went to Dick Hannah Subaru because we know they have a large selection of Subarus. We had just had a very stressful time with our credit union getting told differnt loan amounts from d we know they have a large selection of Subarus. We had just had a very stressful time with our credit union getting told differnt loan amounts from different reps there. So when we arrived we were both in bad moods and the kids were full of energy not looking forward to go with us. Don put us both at ease showing us lots of choices of used cars. He listened very well and was unbelievably great with our kids. He made our experience enjoyable. He had nine kids of his own and was able to entertain ours like a seasoned parent. We negotiated an affordable price with us and we left with a brand new Forester 2011. I couldnt be any happier with this car, it is awesome! One of the safest cars and this years model is so well improved, it is hands down the best car I have ever owned. Thank you so much for working with us and our kids to make this easier than what we experienced with our credit union. I would recommend anyone to see Don and the staff at Dick Hannah Vancouver. More