Dick Hannah Subaru

I would like to amend my previous review and exclude that part about the gas tank not being full. Dick Hannah Subaru has agreed to make an exception to their used vehicle sales policy and fill up my gas tan part about the gas tank not being full. Dick Hannah Subaru has agreed to make an exception to their used vehicle sales policy and fill up my gas tank next time I stop by. I am very satisfied with this problem resolution. Thank you! More

We arrived at your dealership with the intent of gathering information since we had just started the car shopping process. We were greeted by Tuan Bui in the parking lot. He was very helpful, but gathering information since we had just started the car shopping process. We were greeted by Tuan Bui in the parking lot. He was very helpful, but not at all pushy or overbearing. He listened to our needs, answered our questions and let us test drive a forester. We decided to buy the car then and there, and Tuan was very knowledgeable and patient and got us through the process quite easily. Tonya Burdette in financing was efficient, knowledgeable and helpful. She clearly knows her job and completed the financing paperwork much more quickly than we expected. We enjoyed our experience (our first with Dick Hannah) and will definitely recommend this dealership to friends and family. More

Everyone at Dick Hannah Subaru was fantastic. I originally communicated with the internet department and they were very quick to respond and willing to negotiate which greatly increased the speed o originally communicated with the internet department and they were very quick to respond and willing to negotiate which greatly increased the speed of my transaction once I visited the dealership. Many thanks. There was no, if you just come in we can see what we can do. We had a price and they told me to come make sure it was the car I wanted. And although they didn't have the exact model I wanted, they had it brought in from Bend the next morning and then delivered right to my door! Fantastic service. Thanks so much. Nancy More

Huyen was a friendly, straightforward salesman, and we enjoyed working with him. We have small kids and not a lot of time to shop for a car, so we did a lot of the leg work over the phone with Huyen. He enjoyed working with him. We have small kids and not a lot of time to shop for a car, so we did a lot of the leg work over the phone with Huyen. He got us the car we wanted at the price we wanted, and we are really happy with our new car. More

On our first visit to Dick Hannah we were met by Lauren who was new to the company and was being shadowed by another employee. She helped both myself and my wife out with a test drive and answered all our who was new to the company and was being shadowed by another employee. She helped both myself and my wife out with a test drive and answered all our questions about a 'T' Bird for our son who was away at Air Force basic training. Unfortunately we couldn't come to a deal at that time, but a couple of weeks later we returned with the OK from our son to purchase, and came to an agreement with Lauren's help and made the sale. More

Our recent purchase from Dick Hannah Subaru was our first experience buying a car at dealership and our first buying a brand new car. Our salesman, Brian Swanson, and his team including, manager Dave Turel experience buying a car at dealership and our first buying a brand new car. Our salesman, Brian Swanson, and his team including, manager Dave Turel made our experience very comfortable, fun and easy. They gave us a great deal, and helped us secure funding at a very competitive rate. They were great to work with. I would HIGHLY recommend Dick Hannah and Brian and Dave in particular to anyone. We love our new Subaru and appreciate the hard work of these two guys and everyone we interacted with at Dick Hannah in Vancouver, WA More

First of all we came up from the valley just to look and see what was avialable. Iur dealers there did not have the selection we wanted, always told we can get that car ina few days. We went to Dick Hannah see what was avialable. Iur dealers there did not have the selection we wanted, always told we can get that car ina few days. We went to Dick Hannah Subaru and found the car car on the lot in the color we wanted there selection on the car car we choose was excellent, different packages , base, preimum, and limited. The car buying experience was amazing, the time was short, basicly in and out in a couple of hours. I would recommend Dick Hannah in a minute. I know some of you will not agree but that was the experience We had at the dealer. I would go back in a minute. More

I had a great experience with Dick Hannah Subaru and especially with Ammar Njoum. He was very friendly and knowledgeable and made my first car buying experience a good one! I would love to come back i especially with Ammar Njoum. He was very friendly and knowledgeable and made my first car buying experience a good one! I would love to come back in a few years when I'm ready for a trade in and would like to work with Ammar, again. More

My name is Dan and I was in the market for a new vehicle early January, not quite ready to pull the trigger on a 2011 Subaru WRX STi Sedan. I drove a 2008 Honda S2000 CR (convertible) and I knew being in th early January, not quite ready to pull the trigger on a 2011 Subaru WRX STi Sedan. I drove a 2008 Honda S2000 CR (convertible) and I knew being in the NW that it was not the time of year to trade in a convertible. I've contacted many dealerships but Dick Hannah was the one that caught my attention. There professionalism and hostility was the reason I came back. My internet sales representative, Chris, told me he was unable to pay me my desired price and to wait until springtime if I wanted a higher trade in value due to convertibles being in higher demand in the springtime. I patiently waited, paying close attention to the car market daily, and all of a sudden around the middle of February the price of my car increased by $1,200. I promptly contacted Chris, and was satisfied with my trade in appraisal as well as the price of my new vehicle a 2011 Subaru WRX STi Sedan. I told Chris that I would only buy an STi if it didn't have a spoiler. He said that he would talk to the sales manager to swap one of the cars on the lot. The sales manager denied my request. Chris decided to take matters in his own hands and contacted previous customers with a Subaru Impreza / WRX in Satin White Pearl to see if anyone wanted to trade trunks but did not have any luck a week later I purchased my 2011 Subaru WRX STi on February 27, 2011 with the factory spoiler that I despised of. I received a phone call from Chris 3 days later and he said that he found me a previous customer that wanted an STi wing with the same color as my vehicle which is Satin White Pearl. I was in disbelief and ecstatic at the same time. A dealership that went above and beyond for me even after they earned my business. I've never had such a positive experience with a dealership. I would highly recommend Dick Hannah dealerships to anyone in the market for a new or used vehicle. Thanks again for everything Chris. More

Immediate, professional service that turned us from curious shoppers just wanting to browse into proud Subaru owners. Their whole team worked with us to make sure we were able to make the purchase and curious shoppers just wanting to browse into proud Subaru owners. Their whole team worked with us to make sure we were able to make the purchase and were happy with it. We highly recommend that anyone looking to buy their first car make a stop into Dick Hannah Subaru before they make their final decision. More