Dick Hannah Subaru

Our experience with the Dick Hannah dealership in Vancouver was superb. We were met in a timely, friendly fashion as soon as we came through the doors, and our salesman, Phong Chau, was outstanding. Vancouver was superb. We were met in a timely, friendly fashion as soon as we came through the doors, and our salesman, Phong Chau, was outstanding. He was kind, polite, absolutely NO pressure, and honest. We walked away feeling great about the price we paid for our new Outback and were satisfied with all the employees with which we came into contact. Selection of cars was more than sufficient. The showroom impeccable. Just wish it were in Portland!! : ) More

The dealership is a great one. We are very happy with both the sales and service departments. We would highly recommend our friends to buy from you. We certainly didn't expect to buy a new car when we both the sales and service departments. We would highly recommend our friends to buy from you. We certainly didn't expect to buy a new car when we brought ours in for service. How could we say no though to a car that had everything we wanted on it? Plus the sales end of it went very quickly and painless. More

we had been looking at Subaru Outbacks, and we were in the Vancouver area. We came in, and saw that the exact car, color, and amenities were on this car. We bought the car that same day. The person in the Vancouver area. We came in, and saw that the exact car, color, and amenities were on this car. We bought the car that same day. The person in the business office was very helpful finalizing our paperwork with us. Overall, a good experience. More

My initial contact with was with Ron Mentek. We talked over the phone about a particular vehicle and the he guided me to fill out an app online. Communication was good and we setup an appointment to come over the phone about a particular vehicle and the he guided me to fill out an app online. Communication was good and we setup an appointment to come see and drive the vehicle after getting preapproval. The staff was very pleasant and tolerant of our kids being there with us. They definitely try to take the stress out of buying a vehicle. Dan was our other sales person and was extremely helpful and pleasant as well. More

Brian, & Derek where GREAT. Enjoyed working with both. Derek answered all my questions and made getting things easy. Brian was NOT Pushy,really LISTEN to us and our concerns. Ken was having a bad da both. Derek answered all my questions and made getting things easy. Brian was NOT Pushy,really LISTEN to us and our concerns. Ken was having a bad day or whatever. He acted in a very unprofessional and child like manner. More

It's important that I explain why I rated the Customer Service as bad. We really had a great experience in working with Tuan and Ian (and Mike) purchasing in connection with the auto show. In that aspect Service as bad. We really had a great experience in working with Tuan and Ian (and Mike) purchasing in connection with the auto show. In that aspect and if matters had concluded there I would say that Customer Service was excellent. The negative was at the time of delivery the Outback we had agreed to purchase was so "worked over" from the auto show that it was in an unacceptable condition. I had a difficult time getting the Manager on duty to understand the need to make things right. Finally he got the point and another vehicle with the same equipment was substituted at the same agreed purchase price and we were able to complete the transaction. That's why I rated the overall experince as OK. More

Only problem was sales manager "Kenny or Ken" he has a temper and not very nice. Other wise it was great. Derek and I went back and forth on thte internet and it did make things faster and easier he has a temper and not very nice. Other wise it was great. Derek and I went back and forth on thte internet and it did make things faster and easier. Our sales person Brian was very Good this was the first time anyone has gone through things to explain how to work things,even set my sterero for me. And Tanya in the finace was very helpful. More

Clean Dealership, Sales person (Ian Killough) was tops. No hassles, very nice Irish fellow, negotiated deal over the phone, no surprises. I have never had such a pleasant experience buying a car. Car No hassles, very nice Irish fellow, negotiated deal over the phone, no surprises. I have never had such a pleasant experience buying a car. Car has all the options.... Dick Hannah and Ian gave me the best price in Oregon. More

Tuan was great! We saw the dealership had an online special that beat any other dealer in the area. They honored it without any hassle. Tuan was super friendly, was very efficient and even helped me special that beat any other dealer in the area. They honored it without any hassle. Tuan was super friendly, was very efficient and even helped me program my bluetooth! Such a great experience for a first time buyer. Will recommend them to all my friends! More

The sales reps that I worked with were awesome - Ian and Tuan made everything happen and were honest with what I needed to get financed. I felt like they were attentive to what I wanted and needed and were Tuan made everything happen and were honest with what I needed to get financed. I felt like they were attentive to what I wanted and needed and were abe to offer advice. In the end, I left Dick Hannah Subaru with an 07 Subaru Legacy and it had everything I wanted. Low miles, the exact color I wanted, and all the features in the price range I was looking for! Thank you guys! More