Dick Hannah Subaru

I hate buying cars but my sales person Phong Chau was low key,incredibly patient, knew the products and options very well and made painstaking effort to make sure every question was addressed. I got a very key,incredibly patient, knew the products and options very well and made painstaking effort to make sure every question was addressed. I got a very competitive price for my trade in and 2011 Subaru. The sales manager Kenny was easy to work with. The finance people Tania and Becky worked extra hard and late to make sure the paperwork was correct and understandable---corrections were delivered to me at work to sign. Questions I had about add on options were answered promptly by angela in the collision department and the price was more than competitive with other area dealerships. When I picked up the car, Phong went over every display,button and option on the car!!! I recommend Dick Hannah! More

I had an absolutely GREAT experience at Dick Hannah Subaru service department. Not only was I really well taken care of, my car rides like a dream. Dick Hannah's Customer For Life program also saved me Subaru service department. Not only was I really well taken care of, my car rides like a dream. Dick Hannah's Customer For Life program also saved me a lot of money on new tires this visit! Thanks Ric and Dick Hannah! More

I was there to purchase a newly used vehicle. Not only was the price fair for my new vehicle, we received a very fair trade in value for our previous car! Our sales rep made sure to find us the exact vehi was the price fair for my new vehicle, we received a very fair trade in value for our previous car! Our sales rep made sure to find us the exact vehicle we are looking for. Although it was a far trip to travel, it was worth it. More

My tire blew out and I needed it replaced. Apparently the tire is difficult to have in stock, but Ken made sure to find one, had it delivered to their service center, and got it fixed right away. I was very tire is difficult to have in stock, but Ken made sure to find one, had it delivered to their service center, and got it fixed right away. I was very pleased with the friendliness, cleanliness, and efficiency of the service center. More

Great costumer service and quality work. I was pleased with the knowledge of the personnel in the maintenance department as well as the parts department. The employees that helped me answered all of my qu with the knowledge of the personnel in the maintenance department as well as the parts department. The employees that helped me answered all of my questions and worked diligently to find the answers that they did not know right away. I was very pleased with the overall atmosphere and the friendliness of the employees. More

Phil wasn't your typical pushy salesman. He got us the exact car that we wanted, even bringing it in from another dealership. He made the paperwork process fast and painless. He gave me a loaner until my exact car that we wanted, even bringing it in from another dealership. He made the paperwork process fast and painless. He gave me a loaner until my new car arrived and then he came in on his day off to deliver the car and explain the options to me. Thanks Phil, I appreciate your excellent customer service. More

I hate buying a new car because I don't like to play games. I was convinced to come back to this dealership, after a previous negative experience, by the salesman listed above. He promised me that I wou games. I was convinced to come back to this dealership, after a previous negative experience, by the salesman listed above. He promised me that I would not be disappointed and I wasn't. He was wonderful and the manager that we dealt with was friendly, albeit your typical car salesman. They were willing to work within our budget and tried hard to make us happy. We will get our car serviced here and plan on frequenting this dealership whenever we are ready to buy again. More

Schedulng of service was quick and e-mail verified soon afterward. Dropped off car and car was ready when promised. This about as much as anyone can ask for from a service facility. However, staff were fri afterward. Dropped off car and car was ready when promised. This about as much as anyone can ask for from a service facility. However, staff were friendly, and did not give feeling I was an inconveinence to their day. More

horrible rainy day. service drive was clean and dry. great experience. personnel was nice and informative. the service was done in a timely matter. they provided wi-fi so i could work online while i was great experience. personnel was nice and informative. the service was done in a timely matter. they provided wi-fi so i could work online while i was waiting. no preasured upsales for extra service. More

Emailed about matchin price on subaru outback limited price seen in Oregonian. Although actual vehicle was sold, got me the same one in the color I wanted for the same price. When I went to dealership th price seen in Oregonian. Although actual vehicle was sold, got me the same one in the color I wanted for the same price. When I went to dealership the next day there were no surprises. Great service and friendly people. Even called later to make sure I was happy. Spent time answering my questions. Made my first experience buying a new car better than I expected. I had done the research and got a great deal on a great car from great people~ More