Dick Hannah Subaru

I have to say that Kenny turned whay could have been a very difficult situation into a positive experience. I am very pleased with the way everything has worked out through the entire process. Scotty wa very difficult situation into a positive experience. I am very pleased with the way everything has worked out through the entire process. Scotty was professional and did an excellent job answering my questions on the phone and here at the dealership. Huyen was polite and very helpfull on our test ride. If someone would like to contact me in the future I would be more than happy to go into further detail. Thank you, Ted Radzwillowicz More

Ronnie promptly greeted us, made us feel welcome, determined what we were looking for (A Subaru, Toyota or Honda) and did not apply any pressure. Answered our questions, encouraged us to compair the determined what we were looking for (A Subaru, Toyota or Honda) and did not apply any pressure. Answered our questions, encouraged us to compair the three diffrerent makes and even brought us a Honda, and parked it beside a Subaru, for us to compair. He spoke higlhly of all three makes but certainly led us to make the right decision and purchase the Subaru. Rememberd our names, was sincere, and really made us feel like our business was appreciated while at the same time looking to meet our transportation needs. More

Ammar was professional, courteous and not high pressure in presentation. He presented quite a few options for me to consider along with the prices for an open dialog on what each one meant. Most pleasu in presentation. He presented quite a few options for me to consider along with the prices for an open dialog on what each one meant. Most pleasurable experience in buying a new car (which I was not looking forward to, by the way). More

Excellent customer service. Attention to detail. Friendly. Knowledgeable about product. No high pressure...but once the sale was made...quick in consumating the "deal". Clean surroundings and well m Friendly. Knowledgeable about product. No high pressure...but once the sale was made...quick in consumating the "deal". Clean surroundings and well merchandised. The employes from top to bottom are energetic and thoughtfull. Stefanie, Frank, Dave and SubaruShawn were tops! More

I came to Dick Hannah Subaru first because they were the first to respond to me. I came to see Sam but he was not there so I worked with Scotty. He was very attentive, honest and seemed to be serious about first to respond to me. I came to see Sam but he was not there so I worked with Scotty. He was very attentive, honest and seemed to be serious about making my experience the best I have had, since my past experiences havent been very pleasant. We spent a few hours together and narrowed down my candidates to one, and in the end, in spite of the great deal they offered me, I felt I owed to myself to try other dealers. They told me this would be the best deal around, and I believed them, but I just had to go know for sure. They also warned me about the tricks they might pull and told me to be aware, and offered to save me the trouble. Against their advise, I went anyway, and of course, they were right. I only bought elsewhere because I was tired of driving around and when I said I was going back to Vancouver, they offered me the SAME deal as Dick Hannah. THE SAME DEAL AFTER THEY TRIED TO GET ME TO PAY ALOT MORE AND ONLY WHEN I WAS LEAVING AND WAS IN MY CAR! I wish I had just bought my Subaru from Sam or Scotty, they were right and it would have saved me a whole day and many headaches! More

Shawn is a great guy to work with. He knows his product, but even more, he loves the product. But the best thing about dealing with Shawn is that he likes people. He listens and really wants the customer but even more, he loves the product. But the best thing about dealing with Shawn is that he likes people. He listens and really wants the customer to be happy. I've appreciated that he also has made follow up calls. I haven't seen this kind of caring service after a sale in a long, long time. I went in for a cash for clunkers, and when we hit a bump in the road, were still able to work it out, thanks to Shawn hanging in there with and for me. More

Working with the Dick Hannah Service department has been a positive experience from every aspect for a number of years now. The service staff has done a great job of keeping me informed of needed repairs a a positive experience from every aspect for a number of years now. The service staff has done a great job of keeping me informed of needed repairs and always have been curteous and helpful. The dwork quality has been good and my car has always been ready on time. More

We worked with Sam Gibbs. He found us the car we wanted at a great price! He was very patient as we looked at different models and at different dealerships. Once we decided on an Outback, he was great at f at a great price! He was very patient as we looked at different models and at different dealerships. Once we decided on an Outback, he was great at finding a car that had the configuration we wanted. More

We would like to thank Ammar for making our car buying experience a good one. He was very helpful and told us everything we needed to know about the car options and ther buying process. He even bought us experience a good one. He was very helpful and told us everything we needed to know about the car options and ther buying process. He even bought us lunch when the process went into lunch time. We appreciated his willingness to find the answers to any question we had, help us fill out the few forms we needed to fill out. I would highly recommend Ammar to anyone coming to Dick Hanna Subaru. Jennie and Lynn More

I was greeted immediately by Ken when I drove in for service and was told when to expect my car to be ready and where I could wait for it. This was my new car's first service visit. Ken had all the in service and was told when to expect my car to be ready and where I could wait for it. This was my new car's first service visit. Ken had all the information needed on the computer so no time was wasted. The waiting room was comfortable and my car was ready before the promised time. I asked Ken about a low-tire-pressure alert on the instrument panel--he said all tires were low and it was probably due to cold weather. I also asked about future service intervals and was given this information. My first service visit was a positive experience thanks to Dick Hannah's well-trained employees. I also appreciated the e-mail reminders of my appointment. More