
Dick Hannah Subaru
Vancouver, WA
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Very Straightforward and painless to purchase new car this was a internet quote not Costco price, Dick Hannah Subaru internet representative said that the price is better then Costco price, we compared wi this was a internet quote not Costco price, Dick Hannah Subaru internet representative said that the price is better then Costco price, we compared with Costco price, it was $900 different, it is good great the customer. Very friendly people Very Good price Excellent Sales person Apple Dysiatco notes this is for the maintenance department did not make time to fix the noise from the Eye sight until, we noticed it we were driving the home that nigth on 4-13-2017, we texted the sales person Apple Dysiatco about it, but maintenance department did not try to make time on the next day on the Saturday, after all this is and was new car, it should been fix right away. this note should not be a negative comment for the sales person. More
Horrible service Bought a car was not new it was used. I have had problems since i got the car. My tire pressure system has been on since about a week of getting my ca Bought a car was not new it was used. I have had problems since i got the car. My tire pressure system has been on since about a week of getting my car. Dick hannah subaru gave me my car with a chip in the winshield and they told me it would not spread and now 5 months later i have a big crack on my wishield and they recommened me to go to a glass shop when they spefically told me it would not spread. Also i guess my clutch went out this was about 2 months after getting my car it was a friday they said they would call me on monday 3 weeks went by and they finnally called me. They could of called me saying its gonna be 3 weeks and since my car was probably just sitting out in the lot they could have fixed my tire pressure system while i had to wait the 3 weeks.i have had bad experience with them and i would never recommend them. More
Top notch experience Saad is a very likable man and new exactly what I wanted,he did not beat around the bush. I will be buying from him again Saad is a very likable man and new exactly what I wanted,he did not beat around the bush. I will be buying from him again More
Great experience Very happy with everything that dealer offer. The sales consultant Nick Malen was extremely helpful and made all the experience very smooth. The car i Very happy with everything that dealer offer. The sales consultant Nick Malen was extremely helpful and made all the experience very smooth. The car is great so far, couldn't be more happy. More
Bought brand new Outback and has a dent We left a great review recently, until we notice something so here's our latest review... We bought a brand new Outback and we did not notice the d We left a great review recently, until we notice something so here's our latest review... We bought a brand new Outback and we did not notice the dent as you'd think it's the car's design when we picked up the vehicle. It's hard to spot and we only notice when it was raining or wet as the water gives reflection. Our point of view is, how is it possible for the Subaru Quality-Check passed the inspection, and then sell it. This is our 3rd Subaru, this is not what Subaru is known for. We have reached out to their sales person few times and their response time is very slow and it doesn't feel like they give importance to it. We would think that when we call them we get a response in few hours, at least letting us know what the status is. We will update this post once we hear from them. More
Straightforward and painless I knew what I wanted. They had it luckily and beat out two other dealerships that weren't as easy to work with on a deal. I knew what I wanted. They had it luckily and beat out two other dealerships that weren't as easy to work with on a deal. More
Great first time buying experience This was my first time buying a car myself and my first experience with sales at Dick Hannah. From Nick helping me find what I was looking for and goi This was my first time buying a car myself and my first experience with sales at Dick Hannah. From Nick helping me find what I was looking for and going to bat for my deal to the insurance guys trying to see if they could find me a better rate, a wonderful experience. Everyone was super helpful and went above and beyond to get me what I wanted. More
A truly great buying experience Purchasing a new Subaru Forester turned out to be a much better experience than I could imagine. Saad Chahin at Dick Hannah Subaru was a delight to w Purchasing a new Subaru Forester turned out to be a much better experience than I could imagine. Saad Chahin at Dick Hannah Subaru was a delight to work with as well as the others on staff that helped to finalize the deal. I have a scheduled appointment with Jeremiah specifically to go over any questions I have on my many new features after I've had a few weeks to get the feel of the car. I've never heard of anything like that. There is so much happening on the day of the purchase it is hard to take in all the details. It is exceptional to have the dealer take time after the sale to spend time answering questions to ensure the long term satisfaction of the customer. I will recommend this dealer to others. Adrienne More
Excellant Service Start to Finsh I dealt with Ather Munson at Dick Hannah Subaru. He provided excellent service, was not pushy, was concerned with my needs and answered all questions. I dealt with Ather Munson at Dick Hannah Subaru. He provided excellent service, was not pushy, was concerned with my needs and answered all questions. He went out of his way and even got me a Honda to drive to compare and that is what I planned to buy. He was going to facilitate that also and was very patient as I changed my mind and went with the Subaru Legacy getting me the color and interior I desired. He has all the qualities of a great salesman as customer is first with him and meeting their needs. More
Apple saved the day My online shopping experience got off to a rough start. I received a quick quote via email that I liked but my subsequent questions were not answered My online shopping experience got off to a rough start. I received a quick quote via email that I liked but my subsequent questions were not answered quickly. It turned out that the first email made it though the spam filter just fine but then the online agent switched email addressses and his replies to me were blocked. Luckily, Apple called me to follow up and she was quick to get me answers so I felt comfortable coming in for a test drive. Once I was there, her service was great and respectful. I was prepared to walk if it wasn't the arrangement I wanted. I felt she was firm but listened to what I wanted. I left with the car I wanted for a fair price. I'd recommend her to friends and family. More