Dick Hannah Subaru

I Definitely Recommend Dick Hannah Subaru! My experience with Dick Hannah Subaru has been a pretty pleasant one even despite some rotten luck. I really appreciate the staff; most specifically My experience with Dick Hannah Subaru has been a pretty pleasant one even despite some rotten luck. I really appreciate the staff; most specifically -- Mike El Krewi (our sales person), Ali Shaer (our finance guru), and Zach Turner (our service superstar). I will say, Mike was fun to work with and he followed up a few times to see how things were going. We really appreciated that! Ali was also a great person to work with-- making the transaction a breeze. Here's the rotten luck part of the story: We got ourselves a beautiful Subaru Outback Premium but it didn't come with leather - something I was adamant about. Instead, we had a company install the leather a few days after we purchased. The Dick Hannah team coordinated very well with my schedule and make the whole process a breeze. When I picked up my car a day or two later, there were some issues with the leather installation and the car was a mess-- there was dust and fingerprints everywhere. Literally, everywhere. I expressed my concern to Zach Turner, the kind soul in service, and he agreed; this was NOT their usual instance and immediately said they will make this situation right. We chatted for a bit and I left there that night feeling calm and grateful (a big feat for me considering my stubbornness). Zach had to talk to his supervisor to see what they could do for me and I got a call a day later. Zach explained that this was not up to their standard of excellence and he got approval to get my car professionally detailed and inspected. He also coordinated with the leather company and they are fixing the issues that I had with the installation (and I might say, the leather is AMAZING compared to the factory installed leather - highly recommend). I know when I pick up my car tomorrow, it will be perfect. Absolutely perfect! I will only take my car to get serviced at Dick Hannah Subaru because Zach has really shown the level of pride they take in their quality of work. I am so impressed with the dealership as a whole. We are even having some fun additions added to the Subaru soon (rims, cargo basket, tinted windows, etc.) Thanks for everything, guys. We're so happy we went to Dick Hannah! More

Best car buying experience ever! Antonio made buying a new car through Dick Hanna Subaru effortless. The whole transaction was friendly and I never felt ignored or rushed even though Antonio made buying a new car through Dick Hanna Subaru effortless. The whole transaction was friendly and I never felt ignored or rushed even though I was there on a very busy day. I had to postpone the purchase for a few months at the last minute, not only did I not receive pressure to buy until I was ready, one of the managers remembered me from four months earlier! I've used Dick Hanna Subaru service for years and was happy that my car buying experience was just as pleasant. This was by far the best car buying experience I've had, and the nicest dealership to work with. More

A very pleasent experience This was my first visit at Dick Hannah for car purchase. Apple, the sales lady was amazing. Even though Inhad fair idea what I want, she still helped This was my first visit at Dick Hannah for car purchase. Apple, the sales lady was amazing. Even though Inhad fair idea what I want, she still helped me through all my questions and inquiries. After test ride, the finance person also helped me by giving me ideas on how to get payment down. Financing and other details were also a breeze. I would certainly visit again when time comes. More

New car purchase Very satisfied with the experience. Contacted dealership through internet for price quote. Melissa responded very quickly. Both Royal (sales) and R Very satisfied with the experience. Contacted dealership through internet for price quote. Melissa responded very quickly. Both Royal (sales) and Ron (floor manager) were attentive and informed. Only drawback was wait for car to arrive. Equote was excellent and final deal was satisfactory. More

FANTASTIC Nothing more Need be said. Anthony was great. Beautiful car! Brought it home put it garage and put 3 coats of wax on this sweet ride. Nothing more Need be said. Anthony was great. Beautiful car! Brought it home put it garage and put 3 coats of wax on this sweet ride. More

1st Sarbaru Bought my 1st Subaru from Huyen based upon his overall knowledge about the Subaru line especially the options available. We looked at the Outback fir Bought my 1st Subaru from Huyen based upon his overall knowledge about the Subaru line especially the options available. We looked at the Outback first in our search and then looked at several other manufacturers but came back to Hannah Subaru. Once we decided on the specific vehicle we wanted the buying process was very easy and pleasant. I would recommend Huyen to anyone wanting a Subaru. More

Excellent Customer Service Sales and finance dept very friendly. Did not push to make the deal. I will be calling back to finalize the deal. Looking forward to driving my new Sales and finance dept very friendly. Did not push to make the deal. I will be calling back to finalize the deal. Looking forward to driving my new CROSSTREK!! More

Great service We had a great experience buying our new Subaru. Huyen Hoang was our sales person and he did a great job, very knowledgable about the car, and was al We had a great experience buying our new Subaru. Huyen Hoang was our sales person and he did a great job, very knowledgable about the car, and was all around a person you would want to deal with. He is a #10 our books. More

Great sales reps I had a great experience I was planning on shopping around but they gave me such a great deal. Apple was a very awesome sales rep, she helped hold my I had a great experience I was planning on shopping around but they gave me such a great deal. Apple was a very awesome sales rep, she helped hold my baby while I was filling out forms. She was also great at not over stepping my boundaries of my price range. More

Fantastic Buying Experience with Rod Smith and Ali Shaer I just bought my 3rd Subaru, and chose to buy it from Rod Smith at Dick Hannah Subaru. Rod was very knowledgeable about my new Subaru and very easy t I just bought my 3rd Subaru, and chose to buy it from Rod Smith at Dick Hannah Subaru. Rod was very knowledgeable about my new Subaru and very easy to work with. I knew which model and options that I wanted, and the car was available when I arrived and I left not long afterward with my car keys in hand. This is the way that it is supposed to work. No high pressure, no going back and forth with pricing, just right. I worked with Ali on the financing for the car and he as well was very professional and excellent as well. I would recommend Dick Hannah Subaru to anyone based on my buying experience with both of these Fantastic Representatives of the dealership. Thank you Rod and Ali. More