Dick Hannah Subaru

They didn't stop working until we were fully satisfied After a long and frustrating day we left fully satisfied and happy. After finding out they didn't have exactly what we wanted in stock, we waited for After a long and frustrating day we left fully satisfied and happy. After finding out they didn't have exactly what we wanted in stock, we waited for a few hours to receive one from anowhere dealer. After getting a loaner car to get some food we came back to find the car we waited hours for was the wrong one. Due to some miscommunication factors we were far from happy. The entire sales team came together and made us a great deal on a higher end model for a great price. They made sure they made up for their mistake and then some. Will be going back in the future because of this. Mistakes happen, how you fix them is what matters. More

We had a great experience Dick Hannah with Dom! My partner and I recently purchased two 2017 Subaru Impreza 5-doors from Dick Hannah Subaru. Overall our experience was genuinely positive and we were My partner and I recently purchased two 2017 Subaru Impreza 5-doors from Dick Hannah Subaru. Overall our experience was genuinely positive and we were especially thankful to have had the pleasure of working with with Dom Daniel. Dom was beyond kind and helpful throughout the entire process. He did his best to make the process as free of hassle as possible and he had a great sense of humor and helped make a long day much more enjoyable. We truly are glad we stuck with Dick Hannah and we are definitely going to be sending our friends in to talk to Dom! More

Dom Daniels = Humorous, No nonsense, Attentive, Genuine My partner and I have purchased a couple of cars from Dick Hannah before. However we traded in our most recent cars on the same day and had the pleasu My partner and I have purchased a couple of cars from Dick Hannah before. However we traded in our most recent cars on the same day and had the pleasure of working with Dom Daniels. This having been the 4th time we've been in (2 times for ourselves and once for a friend) I can say that Dom was hands down the best person we've worked with so far. I appreciated his transparency throughout the process, his ability to genuinely LISTEN, and his lighthearted humor and demeanor was very much appreciated. Like most folks I loath the process of car buying but Dom made what turned out to be a full day into a bearable one. The entire time I felt like he actually cared about us, was not pushy by any means, and we left feeling really good about purchase. Buying a car is by no means a small production, let alone buying two at the same time. I will absolutely be sharing my experience with all my friends and making sure they get his card and give him a call first. More

2017 Subaru Crosstrek Mr. Hoang was very helpful in dealing with my mother and I when we came in and was very willing to work with us. It was a stressful ordeal working wi Mr. Hoang was very helpful in dealing with my mother and I when we came in and was very willing to work with us. It was a stressful ordeal working with my mother, but he did well. It seems they didn't have as much of a selection from when I was in the last time, but we were able to still find mostly what I was looking for. Mr. Ostrander's "Delivery Service" was also a nice touch to top off the whole process. The financier was a tad pushy, but over-the-top (I think it was Ali). They sold us bidy side moldings and front sill plate, but apparently there is none made for the Crosstrek (They're making some modifications to make that work, though). Overall this was a good experience and I would give them my business again, but maybe a different time of the year. More

Competitive online quotes and excellent service I live in Northwest, a region with frequent rain/snow in winter, thus I looked for a all wheel drive vehicle, and chose an 2017 Outback. Dick Hannah S I live in Northwest, a region with frequent rain/snow in winter, thus I looked for a all wheel drive vehicle, and chose an 2017 Outback. Dick Hannah Subaru gave a very competitive online price, and saved us a lot of time in car searching. I visited them two times for test drive, and the staff are very friendly and knowledgeable. The buying process was smooth, thank to Mr. Huyen Hoang's help in the paperwork and walking through the auto with detailed introductions. With 0% financing, I drove away the Outback without paying anything onsite. I definitely recommend people to considering buying a Subaru here. More

surprised by a subaru I have bought a lot of cars (about every 2 years I trade one in), I have to say this was the best car buying experience I have had. My salesman, Chri I have bought a lot of cars (about every 2 years I trade one in), I have to say this was the best car buying experience I have had. My salesman, Christian, was so great to work with. I drove just over an hour to look at a used Audi and to my surprise came home in a new Subaru. It was cold and snowing out but every car I mentioned I was interested in Christian had it right outside the door for me so I did not have to battle the weather. And the best part, no pressure even after test driving 3 or 4 cars then looking at a few more. More

Great experience I purchased a new 2017 Subaru Crosstrek and had a great experience working with Mike Krewi. He was very easy to work with, very knowledgeable, and gen I purchased a new 2017 Subaru Crosstrek and had a great experience working with Mike Krewi. He was very easy to work with, very knowledgeable, and generous. The staff made sure my 3-year-old daughter was comfortable and occupied during the process, which Mike made as smooth and quick as possible. I would recommend Mike Krewi to anyone looking for a Subaru. More

Outstanding Staff Mike Krewi was my sales rep and he was really an outstanding person. Explained all the details in a very professional and friendly manner. I will come Mike Krewi was my sales rep and he was really an outstanding person. Explained all the details in a very professional and friendly manner. I will come back to this dealership and recommend to family and friends... More

What an amazing car purchasing experience -at every level. I was so impressed with every step of the process of purchasing my Outback from Dick Hannah Subaru. My first contact was with the internet departmen I was so impressed with every step of the process of purchasing my Outback from Dick Hannah Subaru. My first contact was with the internet department. They were efficient and helpful, very good communicators. When my car arrived, Kenny called and gave me all the details of the purchase I had made on the internet, even offering to come pick me up at my home in Oregon, so I could make the purchase. The sales associate, Royal, was so respectful and kind, guiding me through every step of the process at the dealership. Royal and Kenny both made me feel at home, always communicating what the next step was. Jeremiah, the tech guru, was also very respectful and kind as he explained the 2 week appointment for further teaching of the gadgets in my new car. What a great service this is to customers. Subaru has thought of it all. This is my first time buying a brand new car and I've always heard "stories" of going into meet with the financial people. Honestly, I was kind of nervous. The minute I stepped in Ammar's office, I knew there was nothing to be concerned about. I was so impressed with the ease at which he pushed all the papers to be signed, and there were alot. But, it was painless. After the paperwork was done, Royal was waiting to escort me to my new vehicle. It was all clean, gassed up and ready for me to take home. Royal spent more time explaining more of the buttons in the car, and off I went. I did not mention that the sales room was extremely busy the day I came to purchase, yet, I never once felt like I was neglected. What an amazing experience all around. I would highly recommend Dick Hannah Subaru to anyone interested in a Subaru. I love my beautiful Outback. Thank you Subaru Family. More

Christian McFarland made my experience I can't speak to the dealership as a whole, but Christian McFarland was pivotal in making this experience so great. From the get-go he was very attent I can't speak to the dealership as a whole, but Christian McFarland was pivotal in making this experience so great. From the get-go he was very attentive to what I was looking for and was very knowledgable about Subarus. Dick Hannah as a whole won't always play nice if you're looking for a deal, but I came in with another offer and Christian worked with me to get prices down and sweeten the deal by getting the exact color and details delivered same day to the dealership. Christian didn't shy away from getting straight to the point on financing details and finding a middle ground to make the deal, all-the-while having a great sense of humor and at no point did I feel he was being pushy. The ONLY reason I wasn't able to give 5 stars for the overall experience was working with the Allstate Agent at Dick Hannah has been a complicated mess. After discussing prices and signing, he has since tried to change details and raise the insurance price 3 times, even calling me late in the evening. Overall Dick Hannah had a nice selection of Subarus and are willing to work to find you exactly what you want even if they don't have it on their lot, and I left feeling really good about choosing Christian as my salesperson and the offer he helped secure. I would definitely recommend to others with the caveat that you should get another offer on the vehicle and insurance BEFORE coming to negotiate the purchase so as to have as much leverage as possible. More