
Dick Hannah Subaru
Vancouver, WA
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Christian is awesome, and so is my new Subaru! I will start off by saying that I am not always the easiest person to please... and I do not like feeling pressured. Because of that, I do not even wa I will start off by saying that I am not always the easiest person to please... and I do not like feeling pressured. Because of that, I do not even want to step foot on a car lot unless I know it is going to be worth my time. I called Dick Hannah Subaru about 30 minutes before closing, and spoke with Christian McFarland. About 1.5 hours later, I had plans to go and get my new Subaru the next morning. My initial anxiety about car shopping in general quickly dissipated because Christian just seemed "real". I ended up changing my mind from the Crosstrek we had initially talked about and actually bought the bigger Outback instead. But that decision wasn't an easy one for me to make and it took hours of going back and forth between cars, sitting in them, and asking a thousand questions; the entire time, I felt that Christian was honest, helpful, patient, and informative. I never felt pressured, and it felt more like I was there with a friend! There was almost a hiccup once we got back to finance and paperwork, but that was smoothed over quick enough, and I ended up leaving a proud new Subaru owner! More
Wonderful service Antonio from dick hannah subaru vancouver wa had wonderful service, he was very patient and made me feel welcome. He was very nice and gave me many op Antonio from dick hannah subaru vancouver wa had wonderful service, he was very patient and made me feel welcome. He was very nice and gave me many options. More
Susan Heath is amazing! Sue was professional and amazingly personable! Thank you for an amazing experience! I will share with all. The entire experience from beginning to Sue was professional and amazingly personable! Thank you for an amazing experience! I will share with all. The entire experience from beginning to end was a true pleasure. I thank you for making our experience fun. We love our new car! Ali and Jeremiah were also fun and professional...a great recipe for happy customers! More
A pleasant experience December 27, 2016 I went to Dick Hannah Subaru to look at three models. I was approached by Huyen who asked if he could help me. I told him I wante December 27, 2016 I went to Dick Hannah Subaru to look at three models. I was approached by Huyen who asked if he could help me. I told him I wanted to look at three models, so we did that. As we looked and talked and my questions were answered I narrowed my choice to one model, the Cross Trek. Huyen asked if I wanted to drive the vehicle, so we took a test drive. When we returned I asked more questions and I was ready to make the purchase of the car and the price I asked for was readily accepted. I then asked about lease options and those were explained to me. After thinking about my choices of parting with 20 plus thousand dollars versus and small down, I opted to go with the lease option. The entire time I was at Dick Hannah I was never pressured or ganged up on my multiple sales people. I was treated with respect and felt that they were there to help me make the best choice that met my needs. I have had previous service work done at Dick Hannah but never purchased a vehicle from them. From my experience on 12-27-16, I would highly recommend this dealership if you are looking for a Subaru. More
Thank You One and All! I was really interested in buying a new Forester But I didn't think we could afford her But Jessica told me that we would be able Once she put all I was really interested in buying a new Forester But I didn't think we could afford her But Jessica told me that we would be able Once she put all the options on the table There were discounts and specials, oh my! And 48 months interest free for me When it was all said and done I told her that was the one So she arranged for the car to be there And we were called when it arrived so fair And then Bassam, Abdul and Jeremiah All showed us how Put paper to pen So we could go back home again As the proud owners of a Jasmine green Forester. So thank you one and all on staff Who assisted and helped on this acquisition We will not hesitate to remember how you all kindly helped with this most important decision! Sandra and Steve Olson (Appreciate the $250 donation to charity of choice and the giving spirit behind it) More
New Subaru The people there are one of the best sales group i have ever dealt with, they are friendly and they go out of their way to treat you like family thats The people there are one of the best sales group i have ever dealt with, they are friendly and they go out of their way to treat you like family thats why we went back there to buy another car from them we recommend them to all our friends and co workers.And we would like to say thank you to kenny there he is the Best. More
A wonderful car buying experience with Peter! I purchased a brand new Legacy this Saturday from Peter. He was helpful, friendly and went above and beyond to help me with this purchase! Mike even w I purchased a brand new Legacy this Saturday from Peter. He was helpful, friendly and went above and beyond to help me with this purchase! Mike even went as far as to pick up one of my trade in vehicles ( I traded in 2) from across town. I would highly recommend this dealership and especially buying from Peter! They both made this a very pleasant, easy car buying experience. More
Great dealership. Quick service. No pressure sales. Mike was great! We had a price agreed to before coming in and there was no pressure to buy anything extra from him. He was friendly, quick, and courte Mike was great! We had a price agreed to before coming in and there was no pressure to buy anything extra from him. He was friendly, quick, and courteous. - 5 stars However, Ammar in finance was pushy. He was nice at first, but then pushed the extra warranty package a lot and seemed upset when we didn't go for it. He also told us that he would cross his fingers that our electrical system would last beyond the 7 year warranty he was pushing, but we didn't agree to. I was very confident in purchasing a Subaru until he said this. It seemed odd that he would say this. - not 5 stars Overall, a great experience with this dealership. More
A great experience My wife and I enjoyed the experience. Basssm made us feel very welcome and comfortable. He was very personable and he helped us chose the Outbsck we p My wife and I enjoyed the experience. Basssm made us feel very welcome and comfortable. He was very personable and he helped us chose the Outbsck we purchased. More
Great experience!! We purchased a 2017 Crosstrek and worked with Mike El Krewi. It was overall a great experience and we really enjoyed working with Mike. He was attenti We purchased a 2017 Crosstrek and worked with Mike El Krewi. It was overall a great experience and we really enjoyed working with Mike. He was attentive and respectful. He also went out of the way to make sure that we were comfortable because we were juggling a car purchase and a 10 month old. She was highly entertained making a potentially disastrous process quite easy. I would definitely recommend Mike and when we are ready to purchase another Subaru we will be calling him. More