
Dick Hannah Subaru
Vancouver, WA
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Showing 2,001 reviews
Buying experience We were just looking when we went to the dealership. Our salesman Thayne spent a lot of time going over all aspects of the car so we decided to see w We were just looking when we went to the dealership. Our salesman Thayne spent a lot of time going over all aspects of the car so we decided to see what kind of a deal was available on the car discussed. After doing research, we contacted Thayne and were able to meet with him and Curt and purchased a new Outback. Thayne is an asset to Dick Hannah and was important to our decision to buy. We appreciated the follow up training to learn all the features on our new car. More
Helpful and quick I worked with Sue, who was extremely helpful and understanding of my time crunch. I was in and out in no time, quite happy with my Subaru! I worked with Sue, who was extremely helpful and understanding of my time crunch. I was in and out in no time, quite happy with my Subaru! More
Review on Auto Purchase My experience with Dick Hannah Subaru was excellent. I did not feel pressured and was treated with respect. I worked with salesman Christian McFarla My experience with Dick Hannah Subaru was excellent. I did not feel pressured and was treated with respect. I worked with salesman Christian McFarland and manager Kenny Nguyen. Christian was very knowledgeable about the vehicles and was very easy to speak with. He is not the standard salesman we all think about at dealerships. Christian made the car buying experience very comfortable. I would highly recommend if you are looking to go to Dick Hannah Subaru in Vancouver, WA to ask for Christian. I would say the same for Kenny who was also very friendly and was able to get us a great deal. Overall, pleasant experience and great price for a new Subaru Outback. More
Great buying experience First time buying a car from a dealership, first time buying a car new, first time buying a Subaru. Sue was a pleasure to work with, always making sur First time buying a car from a dealership, first time buying a car new, first time buying a Subaru. Sue was a pleasure to work with, always making sure we didn't need snacks or water, showed us exactly what we wanted to look at, and I never got pressure to buy. Though of course they didn't want us to leave, she happily offered to drive us over to the other dealerships. Very glad with the 2016 Subaru Crosstrek I drove home with that day, the process was as easy as it could be and I am excited to now have certified mechanics at my disposal at the dealership. More
Buying an Impreza Bassam was very professional during the sale of the car. He is the only car sales person I trust. He knows very well the cars and provides very useful Bassam was very professional during the sale of the car. He is the only car sales person I trust. He knows very well the cars and provides very useful information. More
Very good experience We came up from Salem to Dick Hannah's Subaru because they offered the best price for a 2017 Legacy with EyeSight safety features. We were met at the We came up from Salem to Dick Hannah's Subaru because they offered the best price for a 2017 Legacy with EyeSight safety features. We were met at the door by Ather Munson, and were helped through the process in a kind, helpful and efficient manner. We did appreciate the opportunity to work with Ather. Thank you!! We are very pleased with the car! NOTE: We felt that Ali was not transparent in trying to push the extended warranty. It would have been better to just lay it all out in a forthright manner! Also, we are sure you are aware that Consumer Reports advises strongly Against purchasing these Warranties! More
I appreciate your expertise Dear Ather and Christan. We wanted to thank you both for the book of information you were from the time we came into the dealership, purchased the ve Dear Ather and Christan. We wanted to thank you both for the book of information you were from the time we came into the dealership, purchased the vehicle I had pre-selected and even after the sale was made. We have appreciated the follow-up calls and all of the questions we have had answered. I also really like that Ather is open to answering any questions we may have in the future or helping us with whatever we may need having to do with our new used vehicle. Both of you were knowledgeable, extremely pleasant gentlemen to work with. I am certain we would come back due to your knowledge of the product you are selling and the professionalism. Thank you both for making our purchase as painless as possible. Sincerely, Dale and Kaye Snyder 😀 More
Great Experience Dick Hannah is a great place to purchase a car. The lot itself is large with a good selection of cars. In the past year, we have had our car serviced, Dick Hannah is a great place to purchase a car. The lot itself is large with a good selection of cars. In the past year, we have had our car serviced, and that department is efficient. courteous, and they do the job right on time. I have not met one employee at Dick Hannah's that is not friendly and concerned with customer satisfaction. When we first drove on the lot, we were met with Sue Heath. She had a way of asking the right questions and really wanted to know what it is we were looking for, and worked very hard to provide that for us. Dick Hannah has a very friendly atmosphere, and Sue made us feel right at home while working with us, and she knew her stuff. She could answer any question about any car we looked at. Sue is prepared, and really wants to sell you what you want. She's fun and informed. We were so happy with our car and the whole experience that we returned again this year to purchase a car for our granddaughter. Again Sue had several cars in mind in the price range we mentioned , and within 2 hours, we were able to find a 2013 Kia Forte that we were absolutely happy with. Our granddaughter is crazy happy with the car, and with the way Sue showed her all the features. When she drove her Kia out of the lot, she was familiar enough with the car to confidentially drive it home to Seattle. A person has a choice of places to go to purchase a vehicle so, why not go where selection and price are both great and why not treat yourself to the best customer service around? Seriously, ask for Sue Heath, she will go the extra mile for your happiness and you will not meet a more kind or sincere person. Thanks again Sue, and we will see you again. More
Purchase of 2016 Subaru Forester We had an excellent experience with our recent purchase. I would highly recommend this dealership. Sue Heath was very informative and thorough. She a We had an excellent experience with our recent purchase. I would highly recommend this dealership. Sue Heath was very informative and thorough. She answered all our questions and was very friendly. I would say you have an exceptional employee in Sue Heath. More
Car purchase Great customer service. Mike Krewi was great to work with. We shopped around and found the best deal at Dick Hannah. Professional friendly staff. P Great customer service. Mike Krewi was great to work with. We shopped around and found the best deal at Dick Hannah. Professional friendly staff. Purchase went smoothly and timely. More