
Dick Hannah Subaru
Vancouver, WA
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You won't be sorry! I just purchased my second vehicle from Dick Hannah Subaru. Ather Munson was my sales representative and he was absolutely amazing. He was fast, effi I just purchased my second vehicle from Dick Hannah Subaru. Ather Munson was my sales representative and he was absolutely amazing. He was fast, efficient, friendly and had an extremely positive attitude and very patient. I would absolutely recommend Ather to anyone looking for a quick and painless car buying experience. He took the time to listen to my needs and found what was practical and applicable. I have had nothing but positive experiences with Dick Hannah and will be referring all my friends, colleagues, clients and family members to Mohamed. If you're looking for a car, ask for him, you won't be sorry. Sincerely, Robert B. More
bought a Subaru Forester Upon arrival, we were met by Huyen Hoang. He explained the differences between the package levels and the Outback and the Forester. Then he explaine Upon arrival, we were met by Huyen Hoang. He explained the differences between the package levels and the Outback and the Forester. Then he explained the difference between a Subaru and other similar cars. He brought to light the reason for the right-side gas cap and some other safety features. He seemed very knowledgeable about Subarus. It was a pleasure to work with him More
Excellent experience! Huyen was knowledgeable, professional and very helpful. My new Forester is beautiful and I would shop here again and again. Ask anyone how much they Huyen was knowledgeable, professional and very helpful. My new Forester is beautiful and I would shop here again and again. Ask anyone how much they enjoy visiting a car dealership, and most people would say it is not a very positive experience. I walked in for my 2:00 appointment and drove my new car home 2 hours later. I loved it. More
new car Mike , welcomed me at the door and answered all my questions, some twice without giving up on a tech illiterate. He showed me the car I spec'd not a d Mike , welcomed me at the door and answered all my questions, some twice without giving up on a tech illiterate. He showed me the car I spec'd not a different one and then proceeded to finish the paper work in a timely fashion. The day before I entered the dealership, I waited for 30 mins. with the other salesmen looking out the window and having a gab session, not one asked if they could help or answer any questions. Mike Krewi was the only reason I bought the car at Hannah's instead of another dealership,plus it was the model that fit my needs. More
Excellent car buying experience The sales staff made this a very enjoyable car buying experience! Information about the car and available services was given in a respectful and help The sales staff made this a very enjoyable car buying experience! Information about the car and available services was given in a respectful and helpful way throughout the buying experience. More
Amazing second experience I knew I wanted a Subaru or a car with AWD. Apple and the team at Dick Hannh Subaru worked really hard to make sure I could find my dream car at the r I knew I wanted a Subaru or a car with AWD. Apple and the team at Dick Hannh Subaru worked really hard to make sure I could find my dream car at the right price point for me. Using the website and internet contact form helped put me in touch with their online sales team and Apple at the nearest dealership. They were able to text and email me leads so I had a good idea where to start when I got to the dealership. It was not super high pressure, the entire staff was very informative, and made the process very comfortable. I was a repeat customer and I'm sure I will come back again in the future. Thank you Apple, Abdul, and Dick Hannah Subaru! More
Horrible experience and horrible dealer! Do NOT purchase from this dealer! We purchased a 2016 Subaru Outback less than 3 months ago, paid for tax, title, and licensing, and a doc fee. They m Do NOT purchase from this dealer! We purchased a 2016 Subaru Outback less than 3 months ago, paid for tax, title, and licensing, and a doc fee. They messed it up and didn't list our lien holder on the title. When we called and asked them to pay for a replacement title because it was due to a mistake on their behalf, they refused. Peter was the finance manager responsible for this mistake and although he did call us back to let us know management refused to make this right, it was a mistake of the dealer and we as customers should not be paying for it. While we were purchasing the vehicle, our salesman "Jeremiah" was a complete xxxxxx bag. We showed up at 10am and took all of 30 min to pick a color on the car that we had already decided on buying. We told him we were in a hurry but he kept talking and talking about things we didn't care about. Then he wanted us to stay there while he sorted some things out with finance for our vehicle even though we were hungry and wanted to go get lunch. Keep in mind we were also there with our 5 month old who was super cranky from us just sitting around and him being in the car seat. We then told Jeremiah we were leaving to go to lunch either way. When we got back an hour later it took approximately 30 min to sign all the docs and even though we repeatedly told him we were in a hurry (we live 2 hours away and again were with our 5 month old) he wouldn't let us leave without going over EVERY feature on the car. Even though we told him that we didn't need a walk through and didn't want to stay. Finally around 6pm we told him we were leaving with or without him being done with his presentation. Horrible experience and would never buy from them again or recommend anyone else go through what we went through. Save yourself the trouble and go buy from anyone else. More
5 Stars for Mike & the Boys at Dick Hannah! I recently purchased a 2016 Subaru Legacy Limited from Dick Hannah Subaru in Vancouver, WA. My salesman was Mike Krewi, and I had emailed in advance t I recently purchased a 2016 Subaru Legacy Limited from Dick Hannah Subaru in Vancouver, WA. My salesman was Mike Krewi, and I had emailed in advance to schedule my appointment and get an ePrice from the website. Mike was very patient with my indecisiveness between an Outback and a Legacy, we drove both and he explained the vehicles and the packages with both. I had an incredible experience and did not feel pressured to stressed to make my decision. I am very excited about my new vehicle and very happy with the service I received from everyone at Dick Hannah! Ammar in Finance was absolutely wonderful to work with, he explained everything in detail and we discussed the joys of parenthood! Haha! It was a great time. Total time there was about 4 hours but again, we drove two vehicles. I couldn't be happier with my experience. More
Great Buying Experience with Andrew I had a wonderful buying experience at Dick Hannah Subaru. This was my first new car, and Andrew Morris was very patient with answering all my questi I had a wonderful buying experience at Dick Hannah Subaru. This was my first new car, and Andrew Morris was very patient with answering all my questions. He is very knowledgeable about Subaru's and also very personable. He went out of his way to make sure all my questions were answered and even checked in with me a few days later to see if I had any more questions that he can answer. He helped me with my phone syncing as well. I would highly recommend Andrew when you are looking to purchase your next Subaru. More
We're thrilled with the car, the price and the service! Our experience buying with Sue Heath was wonderful. She walked us through the process, was never pushy or abrasive about the price or the warranty. Th Our experience buying with Sue Heath was wonderful. She walked us through the process, was never pushy or abrasive about the price or the warranty. The next day when we brought our 3 young boys in with us to finish the paper work, she brought them all snacks and even sat and talked with them while we finished with the finance manager. We're thrilled with the car, the price and the service Sue provided! I'd highly recommend working with her. More