Dick Hannah Subaru

We were pleased with the service we received from Mike and the others. Thank you! and the others. Thank you! More

Don’t Ever go here. I Got a brand new car. A literal lemon from month 1. Constant battery drain. It’s been 4 years of B.S. They waited until my extended warranty ended t I Got a brand new car. A literal lemon from month 1. Constant battery drain. It’s been 4 years of B.S. They waited until my extended warranty ended to try and stick me with the bill of the EXACT same problem on record for 4 years. My mother bought a new Subaru from here too (Outback), a year after I bought my new (ascent) car. Same battery drain issue that leaves you stranded. Hers was fixed years before mine was. Who knows if mine is really fixed. They said they did a few months ago. We will see. They offered a settlement over it Subaru wide. But when I submit my claim they denied it stating “I had no proof of hotel stays to prove I was stranded.” I live local. This dealership replaced my battery every SINGLE year for this problem and that wasn’t enough. I even bought a NOCO battery starter so I wouldn’t need another car to get a jump. I submit that. Still not enough. They tried to stick me with the bill after all this. I had to go above the dealership to get this resolved. Don’t buy from Dick Hannah Subaru! More

We were pleased with the service we received from Wade and the others. We’re not pushy with us. and the others. We’re not pushy with us. More

Always on time, friendly, answers questions I have. Brought Crosstrek in for first oil change. Brought Crosstrek in for first oil change. More

The reason I gave it 3 stars is because I went in for an oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just neede oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just needed to fix the wiring, next day it was not working again. They also said my tire was not punctured when it actually was. I had to take it to a tire show on fourth plain to get it fixed. Now I feel like I cannot trust this place to continue to do my car service. Makes me wonder if they actually changed the engine oil. Sad,, I’ve been coming to this shop since I got my car. More

I had a fantastic experience at Dick Hannah Subaru in Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric Clover sales manager sand the two sales consultants Jay Harden and Mike Hendrickson, who walked me through all the options and made sure I got the best deal. I have purchased many cars over the years, and no one really thinks the process is fun or easy bit this team is amazing. They have changed my perspective on the car buying experience. I hope more people get to have such a smooth and welcoming experience when they need to buy a vehicle. Thank you team! More

I just bought a new car at Dick Hannah Subaru and cannot say enough about my fantastic experience! Mike El-Krewi was the salesman who helped me. I made several separate visits, not knowing just what I wante say enough about my fantastic experience! Mike El-Krewi was the salesman who helped me. I made several separate visits, not knowing just what I wanted and changed my price limit with each visit. Mike was very helpful each time and extremely patient. He made the entire process stress free. The atmosphere was also comfortable as everyone I came in contact with was pleasant. I love driving my new crosstrek and am thankful to have one of the most reliable cars around. Much thanks to Mike and the entire team!! More

I knew what car I wanted already and drove to Dick Hannah dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me fi dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me find the exact vehicle I had been looking for and made the buying process super fast and easy. He even helped me sync up my phone with the vehicle. Thanks for everything, I love my new car! More

Very good sales person, Mike El-Krewi. Clean dealership! Not pushy at all! Answered all questions thoroughly. Mike hunted down the car we wanted until he found it. Also, the other folks (f Clean dealership! Not pushy at all! Answered all questions thoroughly. Mike hunted down the car we wanted until he found it. Also, the other folks (finance, ancillary departments) were efficient and helpful. They set our 2 week check-in appointment in advance to give us time to use the car and see what questions we might need answers to. More

Always responsive, always pleasant to work with, always within estimated time to complete the service. within estimated time to complete the service. More