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Dick Hannah Subaru

Vancouver, WA

4.8
2,012 Reviews

7407 NE Vancouver Plaza Dr

Vancouver, WA

98662

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Showing 2,012 reviews

December 12, 2024

We were pleased with the service we received from Mike and the others. Thank you! More

by ndmlambrecht
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike El Krewi
Dec 22, 2024 -

Dick Hannah Subaru responded

Thank YOU for choosing us! We're thrilled to hear that Mike and our team provided excellent service. We strive to provide exceptional experiences for all our customers. Looking forward to serving you again soon!

December 10, 2024

Don’t Ever go here. I Got a brand new car. A literal lemon from month 1. Constant battery drain. It’s been 4 years of B.S. They waited until my extended warranty ended t More

by c.s.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian
Dec 17, 2024 -

Dick Hannah Subaru responded

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you've experienced, and we deeply regret that your experience fell short of the high standards we aim to provide. If there's anything further, we can do to assist you, or if you'd like to discuss this matter further, please reach out to me directly at joshk@dickhannah.com. I want to ensure we explore all options and work towards a resolution that reflects the level of care our customers deserve. Thank you again for your feedback. We will continue to make improvements based on your experience.

December 08, 2024

We were pleased with the service we received from Wade and the others. We’re not pushy with us. More

by Linz64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade
Dec 17, 2024 -

Dick Hannah Subaru responded

Thank you for your kind words! It's our goal to provide excellent service without being pushy. We're thrilled to hear that you were pleased with Wade and the rest of our team. We hope to see you again soon!

December 04, 2024

Always on time, friendly, answers questions I have. Brought Crosstrek in for first oil change. More

by Retired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
Dec 17, 2024 -

Dick Hannah Subaru responded

Thank you for your kind words! We are happy to provide efficient and friendly service, and we look forward to seeing you for future maintenance needs.

December 04, 2024

The reason I gave it 3 stars is because I went in for an oil service, replace a head light, and check a tire that was punctured. They did the oil change and said my head light was fine and they just neede More

by moralesj_27@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taisharra Jones
Dec 17, 2024 -

Dick Hannah Subaru responded

Thank you for your feedback. We're sorry to hear about your recent experience and understand your frustration. We strive to provide reliable service, and it's clear we fell short in this instance. Please reach out to me at joshk@dickhannah.com so we can address these issues directly and make things right. Your trust is important to us, and we hope to have the opportunity to restore your confidence in our services. Best regards, Josh Kampmann

November 27, 2024

I had a fantastic experience at Dick Hannah Subaru in Vancouver. They have helpful staff, smooth process, competitive pricing, or excellent after-sale support. The team was knowledgeable, especially Eric More

by Trujillo1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Harden and Mike Hendrickson
Dec 22, 2024 -

Dick Hannah Subaru responded

Thank you for taking the time to share your positive experience at Dick Hannah Subaru! We are thrilled to hear that our knowledgeable staff, smooth process, competitive pricing, and excellent after-sale support made your car buying experience a pleasant one. It's our goal to change the perception of car buying and we're glad we could make it easy and enjoyable for you. Thanks for choosing us and we hope to see you again in the future!

November 23, 2024

I just bought a new car at Dick Hannah Subaru and cannot say enough about my fantastic experience! Mike El-Krewi was the salesman who helped me. I made several separate visits, not knowing just what I wante More

by Sandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla, Mike El Krewi
Dec 22, 2024 -

Dick Hannah Subaru responded

Thank you for choosing Dick Hannah Subaru for your new car purchase! We are thrilled to hear that you enjoyed working with Mike El-Krewi and had a stress-free experience. We appreciate your kind words and are happy to have you as part of our reliable and friendly community. Enjoy your new Crosstrek!

November 23, 2024

I knew what car I wanted already and drove to Dick Hannah dealership in Vancouver after realizing the other dealerships I went to didn't have the exact crosstrek I wanted in stock. Mike El-Krewi helped me fi More

by jess.mack889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike El Krewi
Dec 22, 2024 -

Dick Hannah Subaru responded

Thank you so much for choosing Dick Hannah and for trusting us to help you find your dream car! We are thrilled to hear that Mike provided a fast and easy buying experience and helped you sync your phone with your new crosstrek. Enjoy your new car!

November 22, 2024

Very good sales person, Mike El-Krewi. Clean dealership! Not pushy at all! Answered all questions thoroughly. Mike hunted down the car we wanted until he found it. Also, the other folks (f More

by emweiss22
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota, Mike El Krewi, Rodney Smith
Dec 22, 2024 -

Dick Hannah Subaru responded

Thank you for your positive review! We're thrilled to hear you had a great experience with our team, especially with Mike El-Krewi. We take pride in providing a clean and friendly atmosphere, and we're happy to go above and beyond to find the perfect car for you. See you at your check-in appointment!

November 19, 2024

Always responsive, always pleasant to work with, always within estimated time to complete the service. More

by jdshauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilstrap
Dec 22, 2024 -

Dick Hannah Subaru responded

Thank you for your kind words! We're thrilled to hear that you found our team to be not only responsive and efficient, but also pleasant to work with. We strive to consistently provide top-notch service and we're glad we could meet your expectations.

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