
Dick Hannah Subaru
Vancouver, WA
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Apple for the win So I stumbled into Dick Hannah because I saw the make, model and color forester I wanted on their website. I had no intention of purchasing but every So I stumbled into Dick Hannah because I saw the make, model and color forester I wanted on their website. I had no intention of purchasing but every intention of driving it and drooling. Things changed though because this awesome sales associate, Apple, took me around, showed me a few other models and more importantly, let me test drive the Forester XT I was interested in. Apples to Oranges, no comparison to the customer service I got! Pun intended. She was great, a huge help, very conscientious and a lot of fun. She made my day. She also made my dad and I laugh quite a bit. It was a very above average buying experience and though I hadn't intended on purchasing that day, I believe without her, I would still be shopping around. Also, as much as I did enjoy the sales manager, she was the one that made the buying experience a comfort. I would highly recommend you request her if you make your way to Dick Hannah More
Excellent experience Very friendly & helpful. My sales person, Apple, was low-pressure & very well informed. She is quick to follow-up on items & is a great listener! Best Very friendly & helpful. My sales person, Apple, was low-pressure & very well informed. She is quick to follow-up on items & is a great listener! Best experience I could imagine from any dealership. More
Great Experience My Wife and I were looking for a Subaru Impreza with a manual transmission. After searching about a 300mile radius from our home we found only a few o My Wife and I were looking for a Subaru Impreza with a manual transmission. After searching about a 300mile radius from our home we found only a few of these cars within that area, In my research I found that Dick Hannah Subaru had the lowest prices around. I first made a phone call to confirm what inventory they had on hand as far as colors and trim packages. Mike took the call and instantly went to work for us finding out what exactly we were looking for and what they had available. Mike got back to me very quickly and provided the details of their inventory. We decided to go in for a test drive and met up with Mike for the first time. He was very polite and I could tell what we were saying mattered to him. We took the car out and he began explaining some of the features of the car we were in. We got back to the dealership and Mike was very low pressure with us during the negotiations, it really felt like he was an ally in trying to negotiate this deal. After a time of negotiating a sales manager came over and turned up the pressure a bit. We concluded that we were not going to make a deal on that day but left and continued negotiations via the phone due to our distance from the dealership. Mike continued to work with us and worked hard to make this deal happen. We agreed to the final price of the car and arrived to finalize the deal to find the price was what we had agreed upon without hidden fees or charges. Overall Mike was great to work with and Dick Hannah Subaru was easy to do business with. My Wife and I would highly recommend working with Mike for anyone who is looking to buy a Subaru. More
easy peasy pleasantly surprised by the ease of the experience here, bassam was really helpful and unassuming, from meeting him through test drive through sitting pleasantly surprised by the ease of the experience here, bassam was really helpful and unassuming, from meeting him through test drive through sitting down to talk specifics, nothing but good memories and a smooth process. very highly recommended, not to mention the great car i purchased. More
Buying a new car here was the best decision! Jeremiah was my salesman up at Dick Hannah Subaru in Vancouver, Washington. Although buying a new car can take forever, he made the visit as smooth Jeremiah was my salesman up at Dick Hannah Subaru in Vancouver, Washington. Although buying a new car can take forever, he made the visit as smooth as possible. I had a great experience and never felt any high pressure sales. I told him the bells and whistles I was seeking and my desired colors and he made it happen! I'm absolutely loving my new car! Thanks Dick Hannah Subaru! More
First car Jeremiah was such a huge help in making the process of getting a car easy. Loving my car and being able to take it in for repairs isn't a big stress Jeremiah was such a huge help in making the process of getting a car easy. Loving my car and being able to take it in for repairs isn't a big stressful process either. They really strive for good costumer service More
Expected and Received Excellent Service For the first time in years I went to buy a new car. In the past, excellent service has been spotty, sales people pushy. I had heard good things abo For the first time in years I went to buy a new car. In the past, excellent service has been spotty, sales people pushy. I had heard good things about Dick Hanna Dealerships. Therefore I expected excellent service, and received exactly that. When I determined the car I wanted was on the showroom floor, while doing paperwork, I watched the car be removed and prepared for me to drive it off the lot. Everyone seemed to work as part of a team the day I went to look (not buy) a new car. The sales staff, insurance and finance were all helpful and especially Susan who spent a good amount of time showing me how to safely drive my new Forester. There is an old sales adage that states: "It takes months to find a customer, and only moments to lose them." The staff from lot boy to finance and insurance worked to provide that excellent service. I think Dick Hanna Subaru is a keeper and I have already recommended you to a friend. More
Great experience I'm a Subaru ownet for a long time and love Subaru. Unfortunately, my outback ended up having a bad transmission. I was in the market for a new Subaru I'm a Subaru ownet for a long time and love Subaru. Unfortunately, my outback ended up having a bad transmission. I was in the market for a new Subaru. Decided to go to Dick Hannah Subaru since they have the best reviews online. I ran into Abdul at the dealership. He was polite, knowledgable and professional. I was given my time and space during the process which I really appreciated. I'm now a proud owner of an outback. More
Best Possible Experience Purchasing a Car Buying a car alone, it can be intimating. I’ve been doing research for months and had been corresponding with several dealerships. Dick Hannah was th Buying a car alone, it can be intimating. I’ve been doing research for months and had been corresponding with several dealerships. Dick Hannah was the only dealership around that answered every email I sent, which was impressive. When it came time to buy, I made an appointment to come in and check out a used Forrester. Pushy salesmen make me very uncomfortable, but my salesman Mike was patient, helpful, and I never felt pressure to proceed with the sale. I appreciated that. There was certainly negotiation involved, but I was prepared. I got a great deal on the car and I walked away with the best experience possible. There is no better advertising than a positive word of mouth and I’ve said nothing but positive things about Dick Hannah. Tip of the hat to you sirs! More
I Love My Crosstrek This is to let Jose and everyone that helped My Husband and I out getting a New Crosstrek last month YOU ARE ALL A 10+ you are all good and helpful in This is to let Jose and everyone that helped My Husband and I out getting a New Crosstrek last month YOU ARE ALL A 10+ you are all good and helpful in every way. I didn't think we had a chance to even get a used Subaru let alone a New 2016 Crossterk. I will be sending all my friends to visit all the staff at The Vancouver Subaru Auto Mall. Thank You Again?? More