Dick Hannah Subaru

As expected, outstanding customer service by all. It was time to come in and get another Subaru so of course we went to Dick Hannah In Vancouver. We worked with Bassam Aamoudi was very pleasant and ve It was time to come in and get another Subaru so of course we went to Dick Hannah In Vancouver. We worked with Bassam Aamoudi was very pleasant and very helpful in our getting the Subaru that we wanted. They didn't have the color we wanted in Vancouver so got what we wanted from a dealership in Beaverton. This was greatly appreciated and we highly recommend Dick Hannah and Bassam if anyone is looking for a new Subaru. This is our second one and we love it. More

Best car buying experience I've ever had Great friendly staff, good selection of vehicles. Hardest working group around. Big thank you to Jeremiah and everyone at Dick Hannah, without u guy Great friendly staff, good selection of vehicles. Hardest working group around. Big thank you to Jeremiah and everyone at Dick Hannah, without u guys this wouldn't be possible. More

Great Experience First-time buyers, and had a great experience. Would definitely return. Huyen was very professional and knew the answers to our questions. The fact th First-time buyers, and had a great experience. Would definitely return. Huyen was very professional and knew the answers to our questions. The fact that I didn't feel pressured and didn't have to negotiate out of "traps" were a relief. I will absolutely return for the great customer service and staff alone. More

Best Ever :) 5.0 star rating 3/9/2016 We had been test driving all kinds of cars over a span of a few months and finally, after an almost painful process we se 5.0 star rating 3/9/2016 We had been test driving all kinds of cars over a span of a few months and finally, after an almost painful process we settled on a Subaru Outback. We were searching online for a good deal through some used car sites, being the queen of good deals I just can't pay full price! So after searching I just happened to find one I liked and 'accidently' sent off an email to Dick Hannah. All I could think was "dang, that's all I need... a bunch of spam." Sure enough, Erin from the internet department emailed me back promptly, as annoyed as I was to be on an email list, I was pleased that it was a real person on the other side. We emailed back and forth and talked about all kinds of details. Boy, they were super patient with us as we figured out exactly, and I mean exactly, which car, model, package, options and color we wanted. Erin was super polite, very upfront about pricing and was eager to find the right car, even if it meant waiting for the car to come off the ship. We thought we were going to go in and put money down on the car we wanted and pick it up off the ship in a few weeks, but they were not content to do that. Bassam Aamoudi and the manager started calling all of the other local dealers to find our car. We were not in a hurry to get it but were really more interested in honesty and a good deal. So, with a potential out there to get sent over the team starting with a second best option. We were hesitant at best.... thinking 'here comes the big upsell'. They brought out a much higher package and it was nice but we were still hesitant. The manager and Bassam were so awesome, they worked up a couple of scenarios for us financially to consider and we were so surprised that not only did it fit in our budget, it was under. They were fun to work with, they were honest, thoughtful and I am thrilled - THRILLED - with my new car. Best buying experience ever:) Thanks guys!!! More

Great! Our experience was great, Jeremiah was extremely knowledgeable about the cars and helped us make a great decision. The process was easy, and painless. Our experience was great, Jeremiah was extremely knowledgeable about the cars and helped us make a great decision. The process was easy, and painless. Would definitely recommend to others. More

Remarkable Customer Experience Mark Krewi (sales) & Ammar Njoum (finance) provided the best car buying experience! Truly professional and personable individuals who deliver the high Mark Krewi (sales) & Ammar Njoum (finance) provided the best car buying experience! Truly professional and personable individuals who deliver the highest quality of customer car and service. Mike is very knowledgeable. I developed a great rapport with him from the start. I read all of the reviews regarding Dick Hannah and personally chose Mike as my salesman. I second all of the favorable remarks he has received.You will not be disappointed with Dick Hannah dealership. More

See review - Avoid Dick Hannah Subaru Subaru of Puyallup = Outstanding Dick Hannah Subaru = Dishonest/aggressive We recently purchased a new 2016 Outback Limited from Subaru of Subaru of Puyallup = Outstanding Dick Hannah Subaru = Dishonest/aggressive We recently purchased a new 2016 Outback Limited from Subaru of Puyallup. Because we lived in a remote area far from most Subaru dealers, we dealt with dealers in Washington, northern Oregon and western Idaho. We interacted with 8 different dealers through the internet and 5 of those we visited in person. Most were somewhat honest and only mildly pushy with their sales tactics. Two were quite dishonest and downright aggressive (see comments at end of this review). My wife and I are not “spring chickens” nor are we very gullible. Above all, we appreciate honesty. Kimberlee of Subaru of Puyallup accepted an offer we presented over the phone and the car was as they described when we picked it up. Only one other dealer would supposedly match our offer but they proved untrustworthy. Kimberlee was very honest about what she did know (which was quite impressive) and would admit if she did not know something. She was always quick to get us an answer when she did not know it at the time. She spent the time showing us all the features of the car. The sales manager was actually pleasant to deal with. I do not think that has ever happened to us before. He did not try to upsell other cars or services to us that we did not want. He was excellent at processing our out-of-state purchase. I never thought I would say a car dealership demonstrated integrity until we purchase our car here. I would shop here again and send a close friend or family member here. Of those dealerships Dick Hannah Subaru and Subaru of Bend proved to be the most dishonest. The unbiased Yelp reviews agree. Our experience with Dick Hannah Subaru was by far the worse. Our experience with Jerimiah was miserable. It was like pulling teeth to get a written quote from him. When we finally did, it was incomplete and from his personal cell, not the dealership. He would not take a down payment from us which we requested to help make sure the car would be there after we drove 5 hours. After we were assured he had reserved a car for us, it was still listed for sale on their website. This tactic likely works for them as it would allow them to sell the reserved car to someone else and then do a “bait and switch” after we got there. In all honestly the dealership must promote that type of behavior by their sales people. Jerimiah was likely following direction from his managers. IF YOU ARE DOING A PHONE OR INTERNET DEAL TO BUY CAR, AVOID DICK HANAH SUBARU. More

Excellent sales representative. I would come back in future Jeremiah Ostrander was a great help in selecting my 2016 Subaru Crosstrek. I am so pleased with my new car and for the expertise and knowledge of Mr Jeremiah Ostrander was a great help in selecting my 2016 Subaru Crosstrek. I am so pleased with my new car and for the expertise and knowledge of Mr Ostrander. More

A beautiful car and excellent service to match Great service at Dick Hannah! They were not pushy. They listened to our needs and got right down to business without playing games. Also, they provide Great service at Dick Hannah! They were not pushy. They listened to our needs and got right down to business without playing games. Also, they provided us with the best deal we could find in the entire region. Huyen even picked us up from home to bring us back to the dealer when we needed it. Thank you for everything, Dick Hannah Subaru! We are very pleased with our experience. More

New Subaru...NICE We were very happy with Dick Hannah Subaru. Upon our initial search for a new car with several large dealerships, their Internet Team was the most pr We were very happy with Dick Hannah Subaru. Upon our initial search for a new car with several large dealerships, their Internet Team was the most prompt and personal, which influenced a drive of over 3 hours to purchase a car from them. We worked with Bassam Aamoudi who helped us with our purchase. He was professional and was very knowledgeable. Bassam took extra time getting this old couple up to speed with the latest technology in our new car. We felt like we were never rushed. We would highly recommend Dick Hannah Subaru! More