Dick Hannah Toyota
Kelso, WA
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Overall, this was a good experience at Dick Hannah Toyota. The staff treated me fairly, and I ended up with a deal I was happy with. For anyone buying a vehicle, my advice: show up informed. Have y Toyota. The staff treated me fairly, and I ended up with a deal I was happy with. For anyone buying a vehicle, my advice: show up informed. Have your financing pre-approved before you walk in, focus on the total vehicle price instead of the monthly payment, and understand your trade value. If they lower your trade offer, make sure that difference gets offset somewhere else in the deal. I also recommend reviewing all numbers in writing before allowing a credit application, test-driving the vehicle before finalizing anything, and carefully reviewing the F&I paperwork so you only pay for products you actually want. An informed buyer makes for a low-pressure buying experience, and that was my experience here. Thanks to the team for helping get the deal done. God bless America, and Semper Fi. More
Friendly and helpful. Seemed honest but would like to see their invoice proof on the used car we bought when I asked about it. Appreciated salesman answering my questions Seemed honest but would like to see their invoice proof on the used car we bought when I asked about it. Appreciated salesman answering my questions and following up. Would be nice if they had more variety and pricing of used cars. They fixed the red-alert brake light that wasn't working at all. More
I had an oil change done at Dick Hannah in Longview, Wa. When it was time to change it again, I decided to do it myself. There is a plate that has to be removed to get to the drain plug and filter. When I g When it was time to change it again, I decided to do it myself. There is a plate that has to be removed to get to the drain plug and filter. When I got under the car, I noticed that the plate was missing. which had to have been done by Dick Hannah service dept. I called the service dept. and was told there was nothing they could do, but I could buy a new one for $90. More
Buying my first ever car was enjoyable. Carlos and the dickhanna team were very kind,helpful and patient in finding what would best fit me. I appreciate their thoughtful insite, kindness an Carlos and the dickhanna team were very kind,helpful and patient in finding what would best fit me. I appreciate their thoughtful insite, kindness and experience and will be referring all my friends, family and co-workers so they can feel comfortable Buying their next or first ride. Thank you so my I really love my corolla. More
Everything from first contact to delivery of the vehicle was excellent. Went through Frank in Fleet and once again felt like we received outstanding service and got the best deal possible on our new Land Cr was excellent. Went through Frank in Fleet and once again felt like we received outstanding service and got the best deal possible on our new Land Cruiser. More
I had the best car buying experience with Jesse! His knowledge and outgoing demeanor make the entire process easy, and dare I say, fun!? 10/10 would always recommend him. You will not be disappointe His knowledge and outgoing demeanor make the entire process easy, and dare I say, fun!? 10/10 would always recommend him. You will not be disappointed! More
I bought a Toyota Corolla Cross recently. A great experience from when I first arrived to when I drove off with my new SUV a few days later. Vance is knowledgeable, personable and led us thro A great experience from when I first arrived to when I drove off with my new SUV a few days later. Vance is knowledgeable, personable and led us through the buying process with good communication. He listened to me and got me into what I wanted with no fuss. The whole atmosphere of the dealership is friendly and low key. I very much appreciate that there was no gang of salespeople hanging out in the lot waiting to pounce and no pressure to sell me a different model or higher trim level. Definitely worth the drive from Vancouver More
Harry and Trevor were great to work with. While we didn’t come to a deal I’d recommend them to anyone. No pressure, no xx just yes or no. We didn’t buy from them but would will definitely s While we didn’t come to a deal I’d recommend them to anyone. No pressure, no xx just yes or no. We didn’t buy from them but would will definitely send folks their way and we will give them a shot when we are ready for the next one. Well done fellas. More
Everyone we dealt with here deserves 5 stars. It was the most enjoyable , no stress experience I have ever had buying a car. We will definitely recommend this dealership to family and friends. It was the most enjoyable , no stress experience I have ever had buying a car. We will definitely recommend this dealership to family and friends. More








