
Dick Hannah Toyota
Kelso, WA
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Shady business I recently left a review for a Corolla that I purchased only to have them call me the next day and tell me they needed more money from me. I get it, h I recently left a review for a Corolla that I purchased only to have them call me the next day and tell me they needed more money from me. I get it, however, they failed to tell me they took the gap coverage off my loan until I was done signing the paper work. They also gave me far less trade in value then what the actual trade in value was and tried justifying it by telling me I got a great deal on the car. Bottom line, they're shady and dishonest and took advantage of my situation. I will never return as they have did this to other people I have talked to. More
Quick & Professional Purchase Great experience! Everyone at Dick Hannah was great. Shannon Poole was very professional and made my car purchase fast, easy & fun! The whole experien Great experience! Everyone at Dick Hannah was great. Shannon Poole was very professional and made my car purchase fast, easy & fun! The whole experience was pain free!! More
Quick and easy Tundra purchase Came in to check out a 2014 Tundra. Worked with Dan and had a great time. He was easy to work with and answered all of our questions. It is refres Came in to check out a 2014 Tundra. Worked with Dan and had a great time. He was easy to work with and answered all of our questions. It is refreshing to work with a new car salesman that is personable and not pushy. This is my first Toyota and my first dealing with Dick Hanna. Very impressed with both. Every employee that we spoke with from the manager, the admin, and the service department were great. More
Excellent Service, worked hard to find the vehicle I was for I was looking for a specific year and optioned FJ Cruiser. Shannon, the sales person I worked with, went to great lengths to find one of the few rema I was looking for a specific year and optioned FJ Cruiser. Shannon, the sales person I worked with, went to great lengths to find one of the few remaining manual transmissions in the area (as there were few at the time I was looking to buy). The transaction was fun, and easy and I really appreciated her hard work. I also found the finance department to be great - in past experiences that can be a long process, but they worked diligently to get me out the door in my new FJ Cruiser. More
2011 Toyota Corolla purchase Went in just to see what they had and ended up purchasing a Corolla. We were initially denied the loan due to a loan we had got the month prior. Jim w Went in just to see what they had and ended up purchasing a Corolla. We were initially denied the loan due to a loan we had got the month prior. Jim with financing personally went to the bank to get it approved. They worked hard to get us that car. The price was good, working with Sandra was a great experience and I love my new car. It was our first purchase from Dick Hannah but we will be back for sure. More
Successful Tundra Exchange Received email offering good equity estimate on existing 2011 Tundra. Took it in for valuation and it was as projected. Used the equity plus Toyota re Received email offering good equity estimate on existing 2011 Tundra. Took it in for valuation and it was as projected. Used the equity plus Toyota rebate to buy a new 2014 Tundra. This was our 3rd Tundra in a row from the dealer and the same salesperson. Overall good experience again. More
RAV 4 This was the easiest car purchase I have ever made! I am excited about my new car and driving a larger vehicle. Jesse was great to work with and I hi This was the easiest car purchase I have ever made! I am excited about my new car and driving a larger vehicle. Jesse was great to work with and I highly recommend going to see him if you are interested in a vehicle! More
2014 Toyota Tundar Jordan was a pleasure to work with. Upfront, honest and great follow through on his words. Working with him throughout the process of purchasing a new Jordan was a pleasure to work with. Upfront, honest and great follow through on his words. Working with him throughout the process of purchasing a new vehicle was painless. More
salesperson review Jesse Morris is an asset to Toyota Dealership. He was easy to work with, knowledgable and spot on with everything.So helpful throughout the process!! Jesse Morris is an asset to Toyota Dealership. He was easy to work with, knowledgable and spot on with everything.So helpful throughout the process!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
2014 Toyota Prius We had a good visit there for first time. We felt so welcomed and so comfortable at Dick Hannah Toyota and my salesman was Mark Accimus. We'll definit We had a good visit there for first time. We felt so welcomed and so comfortable at Dick Hannah Toyota and my salesman was Mark Accimus. We'll definitely go back for sure! I totally highly recommend to everyone to this place and ask for Mark Accimus. He would get you a new car that you are looking for. You won't be disappointed! Trust me. God bless. More