Dick Hannah Toyota

mother I was pointed in the direction of what I needed for my family and away from the flashy cars. I couldn't have asked for more respectful and caring ass I was pointed in the direction of what I needed for my family and away from the flashy cars. I couldn't have asked for more respectful and caring assistance. They left a great impression. More

Sandra and Nick were very friendly and smiled the entire 11 hours it took to purchase our Dodge Dart. The sad thing is that it took us 6 hours after we had finished our final test drive, to finally get in a 11 hours it took to purchase our Dodge Dart. The sad thing is that it took us 6 hours after we had finished our final test drive, to finally get in and complete the paperwork for our purchase. On a Saturday evening, there was only ONE financial officer with no one on call, or trained to help out. This is not only irritating for the customer, but entirely unfair to the staff who have put in EXTRA long hours (past 11:30pm in our case) in order to finalize the purchases of a long line of customers. These two members of your staff lived up to your motto "Believe in Nice." Sadly the company itself has failed to live up to that regarding both its customers and especially their staff. Please, if you truly "Believe in Nice," place another financial officer on-call for nights where there are 3+ people waiting to finalize their paperwork/purchase at 8pm when your dealership should be closing. Again, Sandra and Nick were wonderful and were very patient/kind knowing that they would probably not get out of the office until after midnight that night. As a company thought, please re-evaluate your motto and apply it first and foremost to your employees, because in doing so, it will be exemplified that much more towards your customers. More

She went above and beyond! I called the day before my visit to get a car I was interested in sent to the dealership. I got there and the car wasn't there. Shannon drove my mothe I called the day before my visit to get a car I was interested in sent to the dealership. I got there and the car wasn't there. Shannon drove my mother in law and me down to get the car in one of the dealerships car. I test drove the car I wanted and bought it. More

So helpful I had a wonderful experience working with Shannon Poole and can tell she loves her job. She was so helpful in helping me pick out a dependable car!! I had a wonderful experience working with Shannon Poole and can tell she loves her job. She was so helpful in helping me pick out a dependable car!! I will definitely recommend her to anyone that is car shopping! More

Dan is very knowledgeable in regards to the Toyota line of vehicles. Dan took the time to find the vehicle I was looking for. I love the color of both the interior and exterior. The Rav4 is fun to drive of vehicles. Dan took the time to find the vehicle I was looking for. I love the color of both the interior and exterior. The Rav4 is fun to drive and fits our needs. Thank you! More

Where do I begin? Unbelievable experience received from Sandra (Sales), Tim and Nick (Finance), T ROCK, and the whole service department! Ask for Sandra when you walk in, you'll feel like family! You're in Sandra (Sales), Tim and Nick (Finance), T ROCK, and the whole service department! Ask for Sandra when you walk in, you'll feel like family! You're in good hands at Dick Hannah Toyota. More

I came in to the dealership to get out of a car that had negative equity not being too hopeful I would be successful, however, Jesse was extremely helpful and made the whole experience so much easier than I negative equity not being too hopeful I would be successful, however, Jesse was extremely helpful and made the whole experience so much easier than I expected. He spent a lot of time researching what would be in my best interests in the long run knowing my situation. He was very professional and knowledgeable. I am very grateful to him. This was the best and easiest car deal I have ever been through! More

Glen Jones was a very good service rep. He was able to adjust and work around my schedule and made sure i was able to get the truck I wanted. Really good service adjust and work around my schedule and made sure i was able to get the truck I wanted. Really good service More

They worked hard to get me the truck I wanted,and at my price!! Great place and Glen is a great guy!! I would recommend this place. price!! Great place and Glen is a great guy!! I would recommend this place. More

Good quality service extremely helpful. A pleasure to buy from fast simple fair quality car deals would buy from again. Brandon and jack are excellent sales people to deal with from fast simple fair quality car deals would buy from again. Brandon and jack are excellent sales people to deal with More