Dick Hannah Toyota

This is what every car buying experience should be like. From the time I pulled in to the time I left with my new 2014 Highlander (which I love) I was treated with kindness and respect. My sales associate, From the time I pulled in to the time I left with my new 2014 Highlander (which I love) I was treated with kindness and respect. My sales associate, Jordan was helpful and very informative. We reviewed each feature and I learned a lot. Before I left, Jordan even synced my phone and set up key computer personal settings. Nick in finance was fantastic! Historically I've hated the paperwork part. Nick made it simple and easy. Brian, the GM, added a personal experience that you never get from upper management. During the whole experience they showed that they care about the customer and they are willing to go the extra mile. I'd refer everyone to Kelso Toyota. More

Super experience buying my new truck at Dick Hannah. Brandon helped and was fair and easy going and even helped with the delivery of vehicle by driving to Olympia to meet me. I would definitely recomme Brandon helped and was fair and easy going and even helped with the delivery of vehicle by driving to Olympia to meet me. I would definitely recommend not only Dick Hannah dealership but specifically Brandon Martinez to anyone looking to buy a new Toyota. More

I love dealing with Dick Hannah Toyota! I am a return customer to Dick Hannah finding and buying several cars and a truck; and working with Dan Medack. This experience was again the best! I worked with customer to Dick Hannah finding and buying several cars and a truck; and working with Dan Medack. This experience was again the best! I worked with Jesse... a member of Dan Medack's "TEAM", and he was very kind, efficient and accomodating throughout the sale. I am a busy individual! It was amazing that they could find something I would like, at a price affordable to my budget and to have the "signing" experience done within a time period most accomodating!! Thank you "AGAIN"! Arlene More

I don't normally do reviews but since I have bought MANY cars and trucks over the years and have been thru SO many car dealers I have to comment this time after buying my second truck from the same Sal MANY cars and trucks over the years and have been thru SO many car dealers I have to comment this time after buying my second truck from the same Salesperson (Shannon Poole) at Dick Hannah Toyota. First off I would never buy another vehicle from any other sales person again. Shannon's professionalism and calm easy demeanor was SO awesome to work with. I never had to talk to any other "Sales" person there (I hate that game some dealers play to strong arm sales) Shannon was NEVER pushy, she was always positive in response to my many requests and requirements even when it was something they couldn't do. I Never felt even once that there was EVER a moment of dishonesty or game playing. Both truck deals that I have done with Shannon and her sales managers have been Absolutely Honest, Clean Cut, No Bull, No Surprises after the fact deals. Before Shannon & Dick Hanna Toyota, I could never truly recommend a car sales person or dealer because usually the experience is so exhausting an draining that I don't want to think about it again but both these deals I have done there have been GREAT! Thank You to Shannon and her Sales Managers, I love my 2014 Toyota Tundra! More

Glen Jones did a great job. My wife is very pleased Glen Jones did a great job. My wife is very pleased with her new (used) vehicle! We are repeat customers, and will continue to be. Thank you Glen Jones did a great job. My wife is very pleased with her new (used) vehicle! We are repeat customers, and will continue to be. Thank you Dick Hannah Toyota. More

Sterling Honda was extremely pushy and lost my business. Dick Hannah is friendly, and Dan is great. Great customer service and I will come back Dick Hannah is friendly, and Dan is great. Great customer service and I will come back More

I had a wonderful experience here. Jesse Morris is a GREAT car salesman. He made me laugh and we chatted and being there for four hours seemed to fly by. I will definatly buy all my cars through Jesse. GREAT car salesman. He made me laugh and we chatted and being there for four hours seemed to fly by. I will definatly buy all my cars through Jesse. It's my second car from him and I just have to say how much I appreciate having a very knowledgeable salesman helping me. More

I have never been so impressed with the AWESOME service we experience at Dick Hannah Toyota! Sandra McMillan was such a pleasure to work with!!!! I HIGHLY recommend you stop on by and ask for her when thin we experience at Dick Hannah Toyota! Sandra McMillan was such a pleasure to work with!!!! I HIGHLY recommend you stop on by and ask for her when thinking about buying a Toyota! More

Jordan went above and beyond ! He was an Amazing Sells Associate and I truly felt valued the whole time dealing with him. He made every aspect of buying a new car PERFECT !!!! Associate and I truly felt valued the whole time dealing with him. He made every aspect of buying a new car PERFECT !!!! More

My girlfriend and I went in to look at new cars and we all know how much buying a new car can be a hassle and salesman can be pushy and not very helpful. We met Dan Medack and he was a great salesman. He all know how much buying a new car can be a hassle and salesman can be pushy and not very helpful. We met Dan Medack and he was a great salesman. He was very friendly and had all the answers to our many questions. We ended up buying a new corolla and love it. Thanks Dan. More