
Dick Hannah Toyota
Kelso, WA
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My experience with buying my 2013 RAV 4 was excellent with sales person Shannon Poole. She spend several hours with me looking at different options and found the vehicle I wanted very quickly as it was with sales person Shannon Poole. She spend several hours with me looking at different options and found the vehicle I wanted very quickly as it was not available on their lot. I would highly recommend dealing with Shannon if you want a positive buying experience. I would definately buy again from her. She is the best sales person I have encountered at any dealership and I have purchased four new vehicles since 2007, a Chev Tahoe, Ford Focus, Chev Equinox and finally my RAV 4 which I love the most. More
Daniel m. Was the salesmen and was very helpful and great to work with. Nick n. Was in finance and made things go by very quick without pressure. to work with. Nick n. Was in finance and made things go by very quick without pressure. More
Jack was very helpful and informative. He treated me as I was most important. He was very knowledgable and was able to review the vehicle in detail, so I was aware of the features of the vehicle and how thos was most important. He was very knowledgable and was able to review the vehicle in detail, so I was aware of the features of the vehicle and how those features are to be used. Would highly recommend him. More
Awesome. Sandra welcomed us with a sign hanging from the mirror. Super friendly and helpful. Everyone treated us like we were old friends. I found Sandra's friendly personality helped put us at ease and mirror. Super friendly and helpful. Everyone treated us like we were old friends. I found Sandra's friendly personality helped put us at ease and made the process more enjoyable. I have never had such a stress free experience at a dealership before. We know where we will be going when it is time for our next vehicle. More
The work was scheduled in a timely manner and completed in a timely manner. The staff was very courteous, friendly and proffesional. We will return to this dealership. in a timely manner. The staff was very courteous, friendly and proffesional. We will return to this dealership. More
We purchased a 2012Tundra and are sold on these trucks. Our Sales Professional, Jesse Morris, was awesome. Jesse is knowledgeable and easy to work with. He genuinely cared about getting us into a truck tha Our Sales Professional, Jesse Morris, was awesome. Jesse is knowledgeable and easy to work with. He genuinely cared about getting us into a truck that we would be happy with. Mission accomplished! More
I had great customer service, very prompt call backs, good negotiating. I gave all 5's except for price because Kelley Blue Book listed the car I purchased cheaper than what I bought it for, and there wa good negotiating. I gave all 5's except for price because Kelley Blue Book listed the car I purchased cheaper than what I bought it for, and there was barely room for negotiation. BUT- Sandra was very professional and pleasant to do business with. I would recommend her and this dealership to others. I was also throroughly impressed that they brought the car all the way to my front door in Eugene, OR from Washington. Thanks Dick Hannah and Sandra! More
Saw an f250 crew cab that I really liked. Went in to buy it and trade in my truck. Salesman (Jesse) was fantastic deal went really smooth and I think I got a really fair deal. I have been pricing and shoppi it and trade in my truck. Salesman (Jesse) was fantastic deal went really smooth and I think I got a really fair deal. I have been pricing and shopping these trucks and went other dealerships that I was disgusted with. The Dick Hannah Toyota in Kelso was a great place to buy the truck and I would definitely go back for future purchases. More