
Dick Hannah Toyota
Kelso, WA
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The purchase of our new Toyota Rav 4 was a very positive experience, due to Sandra Mcmillin our salesperson. We had very specific needs and wants, she listened and delivered on every thing we asked for. H experience, due to Sandra Mcmillin our salesperson. We had very specific needs and wants, she listened and delivered on every thing we asked for. Her knowledge of our vehicle was impressive. From the test drive, negotiating on the price, to the final purchase we felt we were treated fairly by all who was involved in the purchase of our new car. Thank you Sandra for the extra steps you took to make this experience a positive one! We love our new Toyota Rav 4! Steve and Pam Plant More
Jesse was THE best to work with. He made everything easy and fun. He is a genuinely awesome person. He made my mom and my 2 children feel very comfortable and made sure they didn't get bored. He took care o and fun. He is a genuinely awesome person. He made my mom and my 2 children feel very comfortable and made sure they didn't get bored. He took care of everything. I will go back to Jesse when I am ready for another car and I will refer everyone I know to him and DH Toyota. Customer for life! More
Service was great. Scheduled an online appointment for her to 7:40 AM but because of several express maintenance customers my car was not finished until late in the day. Kurt and staff went out of their w her to 7:40 AM but because of several express maintenance customers my car was not finished until late in the day. Kurt and staff went out of their way to accommodate me and I will use this Toyota service center again. More
My experience was great. My girlfriend purchased a scion from Dan a year ago and reccomended this dealership to me. Drove down, knew what I wanted, Dan let me test drive right away, dod not try to upsell or from Dan a year ago and reccomended this dealership to me. Drove down, knew what I wanted, Dan let me test drive right away, dod not try to upsell or do anything other than what I wanted. Was very friendly and personable. I will deffinatly be back to buy my next car from them. Best dealership in the state! More
Dan Medack worked with us from the time we began to gather information on the Highlander we wanted through the "want do the options cost" phase, to explaining the vehicles operating functions once agai gather information on the Highlander we wanted through the "want do the options cost" phase, to explaining the vehicles operating functions once again upon our return visit to "see" once again how a component worked. He is friendly but not pushy; explaining in as much detail as we wanted the vehicle and how it works. Hs is highly recommended. More
The entire process of buying my vehicle was made less stressful, and effort was made to ensure that every aspect of my purchase was satisfactory. I appreciated the extra effort on my behalf. I understand stressful, and effort was made to ensure that every aspect of my purchase was satisfactory. I appreciated the extra effort on my behalf. I understand that they are in the business of selling cars, but it was great to be treated with respect and feel like my interests were looked after as well. Sincerely, James McDonald More
the entire encounter with friendly, comfortable and professional. I would recommend you working with Sandra for a positive experience with auto sales. It was worth the drive to get there professional. I would recommend you working with Sandra for a positive experience with auto sales. It was worth the drive to get there More
Could not begin to express how impressed we were with Jesse and his professional, personal service. He was very honest and thoughtful to our needs and was thoroughly enganged in making sure we understoo Jesse and his professional, personal service. He was very honest and thoughtful to our needs and was thoroughly enganged in making sure we understood everything about our new car, giving us time to make our own decisions and encouraging us to contact him with any questions or concerns in the future. He was most impressive young man..We would recommend him and this dealership to friends in the future, even though it is about 40min away from our home. More