
Dick Hannah Toyota
Kelso, WA
Filter Reviews by Keyword
By Type
Showing 1,625 reviews
When my husband and I came to look at cars, we really did not intend to buy on that day. Jordan met us with a friendly smile and directed us to some of the cars that we thought we might have an interest in. not intend to buy on that day. Jordan met us with a friendly smile and directed us to some of the cars that we thought we might have an interest in. He did so without being pushy; he let us take our time to look the lot over. Because of his demeanor and his assistance we left with a new 2013 Rav on that day. If we had been pressured or given a "sales pitch" we would not have made a purchase. The Rav sells itself, but it was Jordan who pushed it over the top. Our car has been admired by many of our friends, and we have told them how fairly Dick Hannah Toyota has treated us over the years. This is my 4th Toyota, and probably not my last. (Our 2005 Camry will be turning 200,000 miles next week and still is going strong.) Emily R. Carpenter More
We went to Dick Hannah Toyota on a referral to salesman Glen Jones. We were immediately greeted by a salesman who willingly went to get Glen. I had very specific requirements for a new car and Glen took th Glen Jones. We were immediately greeted by a salesman who willingly went to get Glen. I had very specific requirements for a new car and Glen took the time to go through all the cars at various Dick Hannah dealerships to find one that matched my specifications. He then went on his own time the next day to pick it up and bring it to his dealership. We loved the car and ended up purchasing it. Glen never pressured us in anyway and answered all of our questions. The manager met with us and was very low key as well as the financial person. Once all the paperwork was done, Glen spent a lengthy time with us helping us to get our cell phones and contacts uploaded into the system and helping us to become familiar with the car. Without him helping us, we would probably still not have that accomplished. I was dreading going car shopping but Glen and this dealership made it a very pleasant experience. I will recommend him and this dealership to anyone. More
I wanted to purchase a truck that I could do some light hauling in; my older son, Aaron suggested that we first do some checking then go to Dick Hannah Toyota. He and his wife, Denise, had already purchas hauling in; my older son, Aaron suggested that we first do some checking then go to Dick Hannah Toyota. He and his wife, Denise, had already purchased two cars from them and were very happy with the service. Jordan Lowrey was my sales rep. He was very friendly, answered all questions without being pushy. Not only would I recommend them to others, I took my younger son, Ethan, there to buy a used car for him, since his is a real gas guzzler. I certainly will continue to recommend them AND have my truck serviced there. (I got a set of running boards for my truck there,too. Excellent, fast service! More
Great customer service and very professional all the way through the end. Jordan and the rest of the Dick Hannah team were exceptional in helping us trade in our old car and purchase a new Prius. Would de through the end. Jordan and the rest of the Dick Hannah team were exceptional in helping us trade in our old car and purchase a new Prius. Would definitely recommend this dealership and Jordan to anyone looking to get a Toyota! More
We are a returning costumer and we will continue to return. Dick Hannah Toyota has great staff. Sandra was very friendly and full of honest information and knowledge regarding Toyota vehicles. return. Dick Hannah Toyota has great staff. Sandra was very friendly and full of honest information and knowledge regarding Toyota vehicles. More
Great people to work with. Polite, and helpful in learning just whats taken place when your purchasing a (new) or (used) vehicle. Easy to work with on agreements on trade in value for getting a pr learning just whats taken place when your purchasing a (new) or (used) vehicle. Easy to work with on agreements on trade in value for getting a price that is affordable to your budget.! More
Jesse Morris is an honest, respectful and the most helpful car guy. He made sure that he slected the right car that fit my needs. I would recommend him to ANYBODY who is in the market for a new or use helpful car guy. He made sure that he slected the right car that fit my needs. I would recommend him to ANYBODY who is in the market for a new or used vehicle. You won't be disappointed with your purchase More
I came in with my wife not knowing what I want. serge greeted me and helped me find our dream car. I bought a new Camry and I love it!!!! The building was getting remodeled during the time so it was a li greeted me and helped me find our dream car. I bought a new Camry and I love it!!!! The building was getting remodeled during the time so it was a little bit messy but they took great care of me. Thank you guys! More
POWER WINDOW FAILED DOWN WITH RAIN COMING. JOHN FROM VANCOUVER DODGE DID NOTHING. AMANDA FROM KELSO TOYOTA SOLVED PROBLEM. AMANDA GOT ME IN ON SATURDAY WITH NO APPOINTMENT VANCOUVER DODGE DID NOTHING. AMANDA FROM KELSO TOYOTA SOLVED PROBLEM. AMANDA GOT ME IN ON SATURDAY WITH NO APPOINTMENT More
Great experience!! Were very attentive and helpful. Followed up with me after i purchasrd my vehicle. Took care of any issues. I would recommend dick Hannah to anyone :) Followed up with me after i purchasrd my vehicle. Took care of any issues. I would recommend dick Hannah to anyone :) More