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Dick Hannah Toyota
Kelso, WA
1,627 Reviews
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Showing 1,627 reviews
October 28, 2013
POWER WINDOW FAILED DOWN WITH RAIN COMING. JOHN FROM VANCOUVER DODGE DID NOTHING. AMANDA FROM KELSO TOYOTA SOLVED PROBLEM. AMANDA GOT ME IN ON SATURDAY WITH NO APPOINTMENT VANCOUVER DODGE DID NOTHING. AMANDA FROM KELSO TOYOTA SOLVED PROBLEM. AMANDA GOT ME IN ON SATURDAY WITH NO APPOINTMENT More
by cklawitter
Employees Worked With
amanda
October 26, 2013
Great experience!! Were very attentive and helpful. Followed up with me after i purchasrd my vehicle. Took care of any issues. I would recommend dick Hannah to anyone :) Followed up with me after i purchasrd my vehicle. Took care of any issues. I would recommend dick Hannah to anyone :) More
by jennifergrulkey
Employees Worked With
sergie
October 21, 2013
I couldn't have asked for a better experience buying a car. I got an excellent deal on a beautiful car and the sales rep Jesse was AWESOME! Buying a car can be overwhelming but he made it easy and fun. a car. I got an excellent deal on a beautiful car and the sales rep Jesse was AWESOME! Buying a car can be overwhelming but he made it easy and fun. I wouldn't hesitate to buy another car from Dick Hannah and Jesse. More
by korijo73
Employees Worked With
Jesse Morris
October 20, 2013
Sandra was a pleasure to deal with, she was very personable and put us at ease. We came from Vancouver to look at a specific car we had seen online. We at first got her on the chat line to see if it personable and put us at ease. We came from Vancouver to look at a specific car we had seen online. We at first got her on the chat line to see if it was still available, as we did not want to drive that far for nothing. She took our number and called personally to tell us it was still there within minutes. When we arrived we were greeted immediately and went right to the car we had come for. After a nice test drive we decided to buy it. She did try to get us into a new car, which we just didn't feel ready for yet. She was not at all pushy, as we have experienced with others in the past We will definitely be returning to buy another car within the following year. Thank you for the wonderful experience! Lance and Carrie Moore More
by llmoore1962
Employees Worked With
Sandra McMillin
October 19, 2013
We had a great experience from the moment we entered the lot. We were welcomed very promptly, Jesse was very professional and made us feel very comfortable. This is not like most car dealerships, we did no lot. We were welcomed very promptly, Jesse was very professional and made us feel very comfortable. This is not like most car dealerships, we did not feel pressured into purchasing anything. Jesse listened to what we needed and gave us the best deal to fit our needs rather than selling us what they wanted us to purchase. By far the most comfortable and enjoyable car buying experience we have had! Thank you! More
by ssica820
Employees Worked With
Jesse Morris
October 15, 2013
I enjoyed working with sandra mcmillin she was honest very nice she didnt try pushing us into buying something we didnt want she was great with my 5 yr oldjust all around great service very nice she didnt try pushing us into buying something we didnt want she was great with my 5 yr oldjust all around great service More
by taco09
Employees Worked With
sandra mcmillin
October 15, 2013
This dealership bends over backwards to make you happy. The primary sales person, Sandra McMillin, was very accommodating. She showed all available vehicles in the area of interest and in the end took the The primary sales person, Sandra McMillin, was very accommodating. She showed all available vehicles in the area of interest and in the end took the necessary steps to see that the exact match to my requirements was delivered. It was a very pleasant experience buying this vehicle. More
by retrokitsci
Employees Worked With
Sandra McMillin
October 07, 2013
Jesse was very friendly, informative and knowledgeable. He made the negotiation process quick and easy. We had a couple of issues the dealership (and this has nothing to do with the employees but with m He made the negotiation process quick and easy. We had a couple of issues the dealership (and this has nothing to do with the employees but with management). The dealership is undergoing a remodel and the only restrooms available to customers were portapotties. Really? We are spending over $20,000 on a car and an outhouse is the only solution you came up with for restrooms for your customers??? The other concern was how long it took for us to be able to meet with the person who you sit down with to sign your paperwork. We were at the dealership for almost four hours total. Only one hour of that was spent looking at cars, the test drive and negotiations. While the employees provided great customer service and made it a good buying experience, the dealership itself needs to rethink their staffing numbers and provide appropriate facilities for their customers who are spending a LOT of money at their business. More
by josiegirl71
Employees Worked With
Jesse Morris
September 30, 2013
I recently purchased a new rav4 and worked with Vance. He was awesome to work with had me interested in his background and personal life experiences so I forgot I was buying a car. Go see Vance for your nex was awesome to work with had me interested in his background and personal life experiences so I forgot I was buying a car. Go see Vance for your next car purchace. More
by candie79
Employees Worked With
vance
September 30, 2013
I purchased a new Toyota truck here at Dick Hannah Toyota and had possibly the best experience buying a vehicle I've ever had. I worked with Vance and he was very friendly and easy to work with and his know and had possibly the best experience buying a vehicle I've ever had. I worked with Vance and he was very friendly and easy to work with and his knowledge of the truck was outstanding. He answered every question I had with ease. If you are purchasing a new vehicle go and see Vance at Dick Hannah. More
by taco1376
Employees Worked With
Vance
