
Dick Hannah Toyota
Kelso, WA
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What a great experience ! ...Glen Jones was a real pleasure to work with, not only very friendly and courteous but also very knowledgeable and informative. He took the time to explain things in detail pleasure to work with, not only very friendly and courteous but also very knowledgeable and informative. He took the time to explain things in detail and was very eager to address all of our questions and concerns. We will recommend Glen Jones and Dick Hannah Toyota to all of our friends and family ! More
Sale went smooth,They were not pushy, they listened to what we wanted, and even helped with trade-in that we owed more than it was worth! Thank You! what we wanted, and even helped with trade-in that we owed more than it was worth! Thank You! More
I was looking for a low priced, reliable, new car without a lot of bells and whistles. The Dick Hannah dealership was willing to work with me and my budget. Glen Jones's service was very nice, respectful, a lot of bells and whistles. The Dick Hannah dealership was willing to work with me and my budget. Glen Jones's service was very nice, respectful, and competent. I purchased a vehicle and am pleased. More
I was terrified to purchase my first car from a dealership. Glen made my car shopping experience simple and satisfying. He went above and beyond to get me what I wanted and to make my purchase st dealership. Glen made my car shopping experience simple and satisfying. He went above and beyond to get me what I wanted and to make my purchase stress free. Glen is a commendable young man with an obvious knack for helping people and providing exceptional customer service. More
I am a repeat customer. I have bought 2 vehicles from the Kelso location. Even though i live in Ridgefield, I would much rather go to the Kelso location rather than the Vancouver location. Better deals, fri Kelso location. Even though i live in Ridgefield, I would much rather go to the Kelso location rather than the Vancouver location. Better deals, friendlier people. More
I had communicated with Dan via email, my family and I went up to the dealership to test drive the SUV. I had 1 other dealership I was visiting before I made my decision. Dan was very friendly and informa went up to the dealership to test drive the SUV. I had 1 other dealership I was visiting before I made my decision. Dan was very friendly and informative on the vehicle and warranties. He was not pushy and he let the vehicle speak for itself. he took me on a test drive that I was able to see the vehicle in a variety of driving situations. then he respected my need to look at the other vehicle before making my choice, and did not make me feel guilty or pressured to decide on the spot. the vehicle was clean and prepared to be shown. all around I had a great experience with Dan and this dealership. my only complaint is that the vehicle was moved to another lot for another customer to look at and we had to have an extra hour to our travel time. I know this was no fault of any particular person, just part of buying from a chain of dealerships. Dan had tried to contact me regarding the movement of the vehicle but I was coming from about 50min away and had already left home before he got the chance to get a hold of me. More
the sales associate was very polite, and he really seemed like he wanted to help us out. if asked where to buy a car I would suggest Dick Hannah because of the associate. like he wanted to help us out. if asked where to buy a car I would suggest Dick Hannah because of the associate. More
I had a great experience there with the purchace of my new Prius V Toyota. Tim was great with all my questions and help me get the car I wanted. Over all I had a good time there. new Prius V Toyota. Tim was great with all my questions and help me get the car I wanted. Over all I had a good time there. More
Jesse Morris was a professional, non-pressure, polite, kind, sales rep. whom we will definitely contact again for our next auto/truck purchase. We could have gone much closer to where we live to buy a car kind, sales rep. whom we will definitely contact again for our next auto/truck purchase. We could have gone much closer to where we live to buy a car, but when we made contact with Jesse we decided to make the drive and work with him. He found exactly what we wanted and in the price range we were considering. You should consider yourselves fortunate to have someone like Jesse Morris working for you. There was a little delay when it was time to get the financial papers in order, but Jesse handled it with ease. Also the financial person, Jim Montgomery was very efficient, accommodating, and easy to work with on this cash deal. Leon & Kathy Verdoorn More