
Dick Hannah Toyota
Kelso, WA
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the sales associate was very polite, and he really seemed like he wanted to help us out. if asked where to buy a car I would suggest Dick Hannah because of the associate. like he wanted to help us out. if asked where to buy a car I would suggest Dick Hannah because of the associate. More
I had a great experience there with the purchace of my new Prius V Toyota. Tim was great with all my questions and help me get the car I wanted. Over all I had a good time there. new Prius V Toyota. Tim was great with all my questions and help me get the car I wanted. Over all I had a good time there. More
Jesse Morris was a professional, non-pressure, polite, kind, sales rep. whom we will definitely contact again for our next auto/truck purchase. We could have gone much closer to where we live to buy a car kind, sales rep. whom we will definitely contact again for our next auto/truck purchase. We could have gone much closer to where we live to buy a car, but when we made contact with Jesse we decided to make the drive and work with him. He found exactly what we wanted and in the price range we were considering. You should consider yourselves fortunate to have someone like Jesse Morris working for you. There was a little delay when it was time to get the financial papers in order, but Jesse handled it with ease. Also the financial person, Jim Montgomery was very efficient, accommodating, and easy to work with on this cash deal. Leon & Kathy Verdoorn More
Outstanding service - Jesse went the extra mile to help find a way to get me the car I wanted when my initial plan fell through. He is very personable and very helpful; he answered all my questions as we find a way to get me the car I wanted when my initial plan fell through. He is very personable and very helpful; he answered all my questions as we looked at all the cars, but wasn't at all pushy. I really appreciated that. My family was with me and he was so nice to everyone. He just took care of all of us and because he has customer service nailed, he fit right in as if he was one of the family. I have to say it was the best experience I have ever had buying a car. If you come here to buy a car ask for Jesse! His honesty, respect, and great sense of humor make it worthwhile to wait while all the background work is going on. The car itself was in excellent shape and had very few miles on it. The price was very reasonable and so were the terms we agreed upon. Nick helped me with my paperwork (forgive me if I got his name wrong) and he explained everything really well. He was also very nice and friendly. Everyone I came into contact with there was like that. It made the whole experience a GOOD thing instead of a nerve wracking "oh my gosh I've got to buy a car and I don't know if they are going to work with me". All in all, I would recommend this dealership to anyone. Even if I moved to Vancouver or Portland, I would still come here to buy my car. More
Friendly, helpful, not pushy. Great customer service. Brought in color of car I wanted and was able to exchange cloth seats for color of leather seats. Competitive prices. Brought in color of car I wanted and was able to exchange cloth seats for color of leather seats. Competitive prices. More
Jesse was great! He made us feel like worthwhile customers and treated us with respect and honesty. He was also fun to work with, made us laugh and made us enjoy being there despite a little bit of customers and treated us with respect and honesty. He was also fun to work with, made us laugh and made us enjoy being there despite a little bit of a wait. We drove away happy with our new purchase and the overall experience made us want to recommend him and Dick Hannah Toyota to people we know. More
What a great buying experience! Dan helped me thru the purchase of a Toyota Tacoma 4x4 as a surprise birthday gift for my husband. From estimating my trade-in, finding the perfect truck, and thru the fin purchase of a Toyota Tacoma 4x4 as a surprise birthday gift for my husband. From estimating my trade-in, finding the perfect truck, and thru the financing process....a more than pleasant experience. On delivery day (which my husband knew nothing of) the truck was ready for pick-up with balloons attached! Thank you Dan and the Toyota Kelso team! More
The Avalon we purchased is the 5th vehicle we have purchased from Dick Hannah Toyota. We have been pleased with both the courteous and professional manner we have been treated by the sales staff and t purchased from Dick Hannah Toyota. We have been pleased with both the courteous and professional manner we have been treated by the sales staff and the personnel in the Service Department. I wouldn't be surprised if we purchased another vehicle from Dick Hannah Toyota sometime in the future. More
had an easy time finding a car that would work within our price range and Sandra was very patient with us considering it was getting late in the day and I was getting tired. Worked with us on payments and p price range and Sandra was very patient with us considering it was getting late in the day and I was getting tired. Worked with us on payments and provided us with very friendly service More
Easy to work with, gave a fair price and tradein price. Representative (Kylena) was very helpful and found the vehicle I was looking for in a short time. I would and have recommended this dealership to any Representative (Kylena) was very helpful and found the vehicle I was looking for in a short time. I would and have recommended this dealership to anyone. More