
Dick Hannah Toyota
Kelso, WA
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Good dealership, great saleman Jeff Starroff I just purchased a new Toyota Prius Prime at this dealer 4 days ago through the on line search, I flew in Portland, Oregon airport from Denver, Colora I just purchased a new Toyota Prius Prime at this dealer 4 days ago through the on line search, I flew in Portland, Oregon airport from Denver, Colorado and Jeff Starroff picked me up at this airport and took me to this dealer for completion of purchasing paperwork, he showed all new features of this new plug in hybrid car and helped me to set up all necessary electronic controls and functions for my long trip about 1300 miles driving back home in Colorado. He is a best saleman that i had a good experience with in my life. I highly recommend him and this dealership to anyone who is interest to buy a vehicle. This dealer also offered good services at no extra cost. More
Great experience I can honestly say this was a good dealership experience. I arrive and was greeted warmly by Jeff. He had the vehicle I was interested in ready and we I can honestly say this was a good dealership experience. I arrive and was greeted warmly by Jeff. He had the vehicle I was interested in ready and we took a test drive. He answered my questions but was honest if he didn’t know the answer to some. Overall good guy and experience. More
Polite and professional salesman I came to Dick Hannah on a dark, rainy, cold night just to see if there was a car that might meet my criteria. It was so miserable outside that I was I came to Dick Hannah on a dark, rainy, cold night just to see if there was a car that might meet my criteria. It was so miserable outside that I wasn't sure I would even get out of my car! Jeff Staroff braved the storm and walked out onto the lot to greet me. He made a good first impression with me for that. He was very polite, listened attentively to the features I wanted in a car and my price point, very patiently all the while getting soaked by the rain! He showed me 3 different cars and we test drove 2 of them. He was very knowledgeable about each car, explaining the different features of each car the entire time I was driving. Jeff is very knowledgeable, polite and courteous, a gentleman. I really appreciate the fact that he spent time on educating me about the car instead of pressuing me to buy one. As I said, he is polite. Not pushy, this is very important to me. Jeff spent extra time with me after our purchase to review the features that came with my car that are new to me. I love the vehicle that we purchased and had a very positive experience working with Jeff. I highly recommend working with Jeff Staroff. More
Sales associate Ken was very very helpful The sales associate (Ken) I had worked with was very very helpful and got me the best deal possible with the money I had at the time. The sales associate (Ken) I had worked with was very very helpful and got me the best deal possible with the money I had at the time. More
Excellent and Torri was amazing Torri Bridges was amazing to work with . I informed her of wanting a white Lexus gx 470 and within a month she called to inform me they got one in and Torri Bridges was amazing to work with . I informed her of wanting a white Lexus gx 470 and within a month she called to inform me they got one in and was exactly what I wanted for vehicle. She was extremely upfront honest and professional making our experience very enjoyable. Torri was very knowledgeable about the car and even helped us get everything set up with all the technology and gadgets We let her know with our busy schedules couldn’t be at the dealership long periods so she worked with us getting all the information needed at 8 am then calling around 930-10 am saying they had everything all ready to sign and go for us which in fact they did. She greeted us introduce us to mark the financial worker who indeed had everything printed and ready to sign taking up very little of our time which was very important Mark was very proficient and we appreciate all he did for helping us throughout the financial aspects. We will definitely be contacting Torri in the future for any new vehicle purchase and highly recommend Torri bridged . We greatly appreciated her honesty knowledge patience finding car wanted and high level of professionalism and integrity . Thank you so much for all your help Definitely give miss Torri Bridges and the dealership experiences a and those who helped us a 5 Star Respectfully More
Flexible dealership Carson, Brandon, and Nick were all wonderful to deal with in purchasing my new (used) vehicle. I had to buy a new car after my accident and these thr Carson, Brandon, and Nick were all wonderful to deal with in purchasing my new (used) vehicle. I had to buy a new car after my accident and these three employees at Dick Hannah Toyota in Longview Wa were a pleasure to work with. More
Bought a Tacoma My sales person was Torri. Torri was very pleasant to work. She didnt complain a out going and getting multiple sets of keys. She was patient with me. My sales person was Torri. Torri was very pleasant to work. She didnt complain a out going and getting multiple sets of keys. She was patient with me. Torri was very knowledgeable about the inventory on the lot. I would purchase another vehicle from Torri. My dealings with F&I was very smooth. I think his name was Mike. He was not high pressure on trying to upsell me. He got the paperwork done quickly even with printer problems. I was burning gas in no time once I found my truck. More
Jeff Starroff We didn’t come in to Dick Hannah to purchase a new vehicle, but to have service work done on our car. Yet, We decided it was time to buy a new car, ou We didn’t come in to Dick Hannah to purchase a new vehicle, but to have service work done on our car. Yet, We decided it was time to buy a new car, ours had over 300,000 miles and the cost to repair it was more than the car was worth. Jeff Starroff was our salesman and did everything he could for us, including letting us have a car for the day to do all the things we had to do that day. We bought a Toyota Highlander the next day. I would recommend Jeff to people, he was not pushy and explained things well. Thank you, Jeff, and we are enjoying our new vehicle. Thank you More
Red carpet Experience From the gate it was a super easy experience, our sale man Jeff wasVery professional and pleasant person to be around took his Time and got us everyth From the gate it was a super easy experience, our sale man Jeff wasVery professional and pleasant person to be around took his Time and got us everything and more we wanted .Everybody we dealt with was wonderful highly would recommend More

Super helpful and flexible! Michael and Nick were very helpful and very flexible on negotiations l, Michael was very informative when I called him on the phone before I came in Michael and Nick were very helpful and very flexible on negotiations l, Michael was very informative when I called him on the phone before I came in and when I did come in he was prepared and knowledgeable about the cars he was showing me. While we were test driving it he was super friendly. Nick was great during the negotiations, he was very friendly and I could tell he truly cared about me getting the best deal rather then just earning a commission More