
Dick Hannah Toyota
Kelso, WA
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I had a great experience at Dick Hannah! Last month I saw online that scion was making a new release series but wouldn't be available until next month and only 2000 of them would be made. I then started my s online that scion was making a new release series but wouldn't be available until next month and only 2000 of them would be made. I then started my search for dealers that would be getting this exact car in a manual transmission. My boyfriend came across Dick Hannah and Ed knew right off the bat that they would be getting one in soon. Ed and Dan kept me up to date on the status of the car and called me as soon as the car arrived on the lot. I was very eager to go see and test drive it but I was trying to sell my truck privately and wanted to wait for it to sell before making the hour and a half drive down. A week went by and my truck still hadn't sold when Dan emailed me pictures of the scion right after they had the windows tinted. I couldn't wait any more and went to dick Hannah the next day. I knew I wanted the car immediately after test driving it. They worked with me on the trade in value of my truck to make financing the tc affordable for me. Before I knew it I was driving home in my new scion tc! I absolutely love the car and get lots of complements on it. Thank you Dick Hannah and especially Dan, for making the experience and purchase of my new tc simple, easy, and hassle free. I will be seeing you guys for all of my car service needs. More
Jesse promptly returned a call from an inquiry I made online. He was courteous, professional and at the same time, professional. I had intended to come in on Monday, but his kind, no pressure attitude online. He was courteous, professional and at the same time, professional. I had intended to come in on Monday, but his kind, no pressure attitude made me comfortable, si I decided to come in today. He came out and greeted me before I entered the building. The vehicle I inquired about was right there ready for a test drive. He respected my likes and although offering me choices, worked hard to fulfill my wishes. He made me feel valued and laughed with me through the process. Soooo patient and never condescending. We laughed while I called my kids in an attempt to help my decision - that was too funny. My son, being a Honda owner (first car from this dealership) and my daughter loyal to Toyota. No help from them. Jesse was business-like gathering my information and introducing me to his manager for completion of the transaction. He remained involved and didn't drop me like a hot potatoe after my decision to purchase. The manager was very kind as well, he took his time to explain things and respected my decisions. I never felt strong-armed or stupid. In the end I felt like family, both of us taking a photo with my new vehicle. Happy to share my experience! Thank you More
I have been down to the dealership several times and never leave disappointed . Rob and Tim in the sales department are great , very smart, very friendly and go beyond the call of duty. E en if your the never leave disappointed . Rob and Tim in the sales department are great , very smart, very friendly and go beyond the call of duty. E en if your there for service. Luke in service is the best service representative, he is a great guy, very informative and gets the job done real well. I never come unless rob, Tim and Luke are there. A wonderful experience every time. More
Very professional and friendly dealship. Everyone we dealt with was honest and will to work with us. It was one of the best car buying experiences we have every had. dealt with was honest and will to work with us. It was one of the best car buying experiences we have every had. More
Rob and the entire staff at Dick Hannah Toyota went above and beyond to help me out with my new vehicle purchase. This is my third vehicle purchase from Dick Hannah Dealerships for me. Each transacation wa and beyond to help me out with my new vehicle purchase. This is my third vehicle purchase from Dick Hannah Dealerships for me. Each transacation was smooth with no problems, no hassles, and no gimmicks. I would recommend Dick Hannah to anybody looking to purchase a new vehicle. Simply the best! More
Had as good an experience as I have ever had at an automobile dealership. Everyone was invaribly friendly and helpful. Tammy and Brian went out of their way to ensure our satisfaction. automobile dealership. Everyone was invaribly friendly and helpful. Tammy and Brian went out of their way to ensure our satisfaction. More
Very pleased with the experiance we had. Jesse Morris and the staff at Dick Hannah brought back the fun in buying a new car! Very pleased with evryone there. Thanks again Jesse! David & Margo Jones the staff at Dick Hannah brought back the fun in buying a new car! Very pleased with evryone there. Thanks again Jesse! David & Margo Jones More
Rob Keogh was very helpful and friendly. we had our car totaled in an accident and were looking for a replacement. Rob is going to look for something for us. We appreciate his time and effort. totaled in an accident and were looking for a replacement. Rob is going to look for something for us. We appreciate his time and effort. More
Purchasing my new 2012 tundra from the guys at Dick Hannah Toyota in Kelso was the best experiance I've ever had at a dealership. From Travis the salesman I met to the financial manager what a bunch of Hannah Toyota in Kelso was the best experiance I've ever had at a dealership. From Travis the salesman I met to the financial manager what a bunch of great guys to give my business to. Thanks a million! Adrian More