
Dick Hannah Toyota
Kelso, WA
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I went to three different dealerships in the Portland area, and ended up buying here because of the people. I believe them to be honest, straightforward, and don't hide anything. Great experience. I w area, and ended up buying here because of the people. I believe them to be honest, straightforward, and don't hide anything. Great experience. I would buy from them again because of the dealers I visited, I liked them as people the best. More
From start to finish this was a pleasant experience. The staff was responsive, listened to what I wanted and provided the car at a very fair price. It was by far the most pleasant car buying experience I've staff was responsive, listened to what I wanted and provided the car at a very fair price. It was by far the most pleasant car buying experience I've had. More
Thank you Thank you Thank you... Customer Service: Thank you Thank you Thank you... Customer Service: Vance showed the up most Customer experience. Quality of Work: Vance certainly knew what he was Thank you Thank you Thank you... Customer Service: Vance showed the up most Customer experience. Quality of Work: Vance certainly knew what he was talking about. Friendliness: Vance was very friendly :) Overall Experience: Excellent. I would reccommend to anyone to buy from Dick Hannah especially Vance. Price: I dont think I would have gotten a better deal anywhere else. Thank you Vance for the experience and making it so easy. More
We arrived at the dealership and parked, we were able to stretch our legs before we were approached by Tim. It was nice to not be bothered before the doors had opened. We knew the car we were interested in stretch our legs before we were approached by Tim. It was nice to not be bothered before the doors had opened. We knew the car we were interested in and he was able to help us to negotiate a fair price we were all happy with. I would shop there again. And I would besure look for Tim. More
Best price around and they made the car buying experience very quick and easy. I applaud them for their honesty and would have no reservations buying another vehicle from them in the future. very quick and easy. I applaud them for their honesty and would have no reservations buying another vehicle from them in the future. More
I usually dread going to a car dealership but right from the get go everyone was nice and I could tell we were getting a great deal and making sure we were 100 % satisfied. I would defiantly recommend this the get go everyone was nice and I could tell we were getting a great deal and making sure we were 100 % satisfied. I would defiantly recommend this dealership. More
This dealer ship has the best price for Toyota in the Portland and south Washington area. They are very friendly and customer oriented people at this dealership. I Recommend them for anyone looking to bu Portland and south Washington area. They are very friendly and customer oriented people at this dealership. I Recommend them for anyone looking to buy a car. More
What a great experience!!! I got a great truck, a great deal and excellent service. I left feeling like I made a friendship with my sales team. Jesse really went the extra mile. He was not only outgoing an deal and excellent service. I left feeling like I made a friendship with my sales team. Jesse really went the extra mile. He was not only outgoing and friendly, but he took me to run errands while I was waiting for extra detailing to be completed. I am very satisfied and will now be a life long customer. I will recommend Dick Hannah and Jesse to anyone interested in buying a vehicle. Thank you! More
We drove all the way from Portland, Oregon to this Dick Hannah Toyota dealership in Kelso, Washington to buy a new car from Dan Medack because we were recommended by a family member. The reason we drove al Hannah Toyota dealership in Kelso, Washington to buy a new car from Dan Medack because we were recommended by a family member. The reason we drove all the way up here was because of the quality of their professionalism, service, sales and friendliness staff. We actually shopped around town for a particular new car. But this dealership in particular not only matched a sale price with another dealership but their genuine customer service is what earned our business with them. Since we set foot in their dealership, it was a completely a hassle-free environment and everyone from the salesmen to the managers all treated us very kindly, which happens not to be quite as often if you're shopping for a new car nowadays. We are very happy with our purchase. More
I was looking for a Prius II and the dealers in the Seattle area weren't discounting them much, if at all. Plus, they weren't offering me what I thought my trade was worth. We were heading down to the Seattle area weren't discounting them much, if at all. Plus, they weren't offering me what I thought my trade was worth. We were heading down to the Vancouver/Portland area to look for better deals when I noticed the ad for Dick Hannah Toyota on Edmunds.com. They had a special listed on a Prius II that was a few dollars less than what we had seen elsewhere and was under the invoice price. So we decided to stop by Dick Hannah before heading to our other appointment. Glen Jones met us when we arrived, and I told him that we were headed to another dealer to buy a Prius and we had seen their internet special. He showed us the car and I asked him to talk to the manager to give us their best offer before we headed to the other dealer. Well, as it turned out, their offer was another $200 under the special price listed on their website, and they offered me $1500 more than anyone else had for my trade, which was in line with the KBB valuation and exactly what I thought my car was worth. I was pleasantly surprised that there were no low ball offer on the trade-in, no obfuscation of the trade-in value with "reconditioning" costs, advertising fees, etc., and no teeth-gnashing back and forth negotiation that I had experienced from other Toyota dealers in the Seattle area. So it was an easy decision to buy the car! Glen handled the paperwork with aplomb. While we completed the paperwork with the finance manager, Glen went out to wash to car since the dealership was pretty busy that day and to fill it up. We didn't have to go through a "closer" trying to sell us stuff that we didn't need or want before we saw the finance manager. It took just a few minutes to complete the paperwork and check out the freshly detailed car before we hit the road for home. Glen also made sure we had all of our manuals, scheduled our first service appointment for us, and explained everything about the car before we left. The whole experience couldn't have been easier and was much better than I've experienced at any other Toyota dealer! I unequivocally recommend both Glen Jones and Dick Hannah Toyota! More