Dick Hannah Toyota

The support that your staff provided was the best I have ever had from a Dealership. From the sales team to your finance dsepartment. The paperwork was quick and painless. I apprteciate the time both sal ever had from a Dealership. From the sales team to your finance dsepartment. The paperwork was quick and painless. I apprteciate the time both salesman took to help me find the perfect vehicle n ot only for my family but for my budget. I appears to me that customer service is #1 at Dick Hannah Toyota. Thank You.. More

My wife and I visited Dick Hanna Toyota knowing that we My wife and I visited Dick Hanna Toyota knowing that we wanted to buy a new Toyota, our main interest being Rav4 or Highlander, Josh greated us rig My wife and I visited Dick Hanna Toyota knowing that we wanted to buy a new Toyota, our main interest being Rav4 or Highlander, Josh greated us right away and asked if he could help us, I said we were not sure what we wanted and asked for his card. We wanted time to walk the lot, look at the new cars and talk, we even considered a Corolla or Camry. When we did decide on a 2012 Highlander I found Josh and he helped us, and he stayed available to help through the whole process, Josh was very friendly, knoledgable and professional. We will recomend Josh to any one we hear of that is looking for a car. Garret Grahm helped us through the purchasing process, he answered all our questions and made us feel comfortable. We enjoyed the time spent with him. A couple of days after buying the Highlander we had a few questions about the car, Josh was on a day off, so we were introduced to Dan Medack, Dan answered those few questions completely, and showed us how to operate those things we were unsure of. My wife and I bought a 1997 Corolla ten years ago which we traded in on the Highlander, we were treated very well ten years ago buying the Corolla, so we just knew that Dick Hannah Toyota of Kelso, WA was the place to buy another car New or used. I would also like to comment on your service department, the 1997 Corola we bought from Dick Hannah of Kelso, in the whole ten years of owning it we only had in to the dealership for regular maintenance, I have been very happy with the service dept. people, and especialy Greg Graycraft who I have requested as my Technician every time I have been in for any and all service for the last ten years. My wife and I feel that we had a great experience buying our new HIghlander, and we appreciated every one that helped us through the whole proces. Thank You, Stan and Sharon Perry More

I have had Dan Medack as a sales representative since my first visit to Dick Hannah Toyota. I have purchaced two prius cars from Dan. He has helped me learn the first Prius and the second Prius. I hope that first visit to Dick Hannah Toyota. I have purchaced two prius cars from Dan. He has helped me learn the first Prius and the second Prius. I hope that Dan will remain here for future business or car sales. If anybody wants a Prius person to go to...Dan Medack is definitely the go to person. Dan is probably the most dedicated person I know to the Toyota corp. Thank you Dan for all your help. More

Buying a car usually is an exhausting experience. This was the easiest car purchase I have ever made! Why? Because of Dick Hannah Toyota. We shopped around and found what we wanted. Because Dick Hanna was the easiest car purchase I have ever made! Why? Because of Dick Hannah Toyota. We shopped around and found what we wanted. Because Dick Hannah is about 75 miles from us, we called to get a price. I expected a run-around, a "come in and we'll talk". I got "let me get the bottom line price for you and call you right back." from Rob. It was about $5K less than anything we had found... and the sales tax rate is less in Kelso, too. We drove down and purchased the car that day. They also were VERY fair on trade-in. They gave us prices, and even a price sight unseen on the Jeep we had to trade in. VERY good dealership. VERY good employees from sales to financing. VERY honest, VERY accommodating. would recommend this dealer in a heartbeat... Thanks!! We love our Prius More

I always hated the process of buying a new car.....but thanks to Glen, I can honestly say, I'm cured!!! At least, at DicK Hannah, I'm cured!!!! Glen was very pleasant and helpful, answering all my quest thanks to Glen, I can honestly say, I'm cured!!! At least, at DicK Hannah, I'm cured!!!! Glen was very pleasant and helpful, answering all my questions. He appeared very interested in what I wanted; not what he wanted to sell me. I did not feel pressured and had a very pleasant experience, for the first time in forty years of buying Toyotas. Glen even delivered my new car to my doorstep....you can't beat that!!!!! That was a first, too. Anyway, thanks to everyone at Dick Hannah, especially Glen Jones!! Oh, and I love my new Le!! More

The service we received at Dick Hannah in Longview was exceptional. The guys were very knowledgeable and were able to answer all of our questions and concerns. They were very friendly and not pushy at all exceptional. The guys were very knowledgeable and were able to answer all of our questions and concerns. They were very friendly and not pushy at all. That is a nice change when it comes to car shopping. we will definitely be back the next time we need to purchase a vehicle. Thank You Jason and Shari Tomasli More

Was just browsing cars, checking out some of the new models, Marcus was very helpful, informational. I appreciate that he was willing to answer my questions, talk to me, without making me feel like I wa models, Marcus was very helpful, informational. I appreciate that he was willing to answer my questions, talk to me, without making me feel like I was wasting his time because I wasn't ready to buy anything. More

Vance Pinson was our salesman, and he was superb. Very personable and just a "normal guy." He was honest and straight forward, as opposed to many salesman who only want the sale and get you off the lot. V personable and just a "normal guy." He was honest and straight forward, as opposed to many salesman who only want the sale and get you off the lot. Vance made sure they fixed a small dent that wasn't visible at first. Several other fellows we dealt with seemed clueless and not very enthusiastic about helping us purchase the 2008 Prius. There was confusion over whether there were two entry keys for the car. The sales manager said there was one. I doubt he even checked, because there in fact were TWO. Good place to buy a car because Toyota is strong, but they're very poor at dealing with you on the prices because they know they have a good product. Promised us some touch-up paint that still hasn't shown up. More

I was shown what I believe to be the best deal in the model we were looking for in the beginning. The selection in the Sienna was excellent. I asked to see the invoice and a price $500 over invoice. The model we were looking for in the beginning. The selection in the Sienna was excellent. I asked to see the invoice and a price $500 over invoice. The next day upon returning with the vehicle, had it overnight because our previous Sienna was getting serviced and there was additional unanticipated repairs to be done, we were shown an advertised price $555 UNDER invoice. We received a fair value for our trade. All employees of Dick Hannah Toyota were friendly, accommodating, and professional. More

Marcuse was a very good person to deal with. I was interested in looking at some new cars. I am not ready to buy yet, but am doing my research before I make such a big purchase. Marcuse was able to interested in looking at some new cars. I am not ready to buy yet, but am doing my research before I make such a big purchase. Marcuse was able to answer my questions without putting the pressure on. When I decide which car to buy, I would definitely go back to Marcuse or hope for a salesman just like him. More