Dick Hannah Toyota

We drove all the way from Portland, Oregon to this Dick Hannah Toyota dealership in Kelso, Washington to buy a new car from Dan Medack because we were recommended by a family member. The reason we drove al Hannah Toyota dealership in Kelso, Washington to buy a new car from Dan Medack because we were recommended by a family member. The reason we drove all the way up here was because of the quality of their professionalism, service, sales and friendliness staff. We actually shopped around town for a particular new car. But this dealership in particular not only matched a sale price with another dealership but their genuine customer service is what earned our business with them. Since we set foot in their dealership, it was a completely a hassle-free environment and everyone from the salesmen to the managers all treated us very kindly, which happens not to be quite as often if you're shopping for a new car nowadays. We are very happy with our purchase. More

I was extremely pleased with Glen Jones, my new car salesman and Garrett in the finance department at Dick Hannah Toyota, Kelso, Washington. Their new campaign of "Believe in Nice" is truly working the salesman and Garrett in the finance department at Dick Hannah Toyota, Kelso, Washington. Their new campaign of "Believe in Nice" is truly working there. I was expecting the usual "hard sell" type of salesperson and was surprised at the low pressure sales approach of Glen. He was extremely informative about the new Prius I purchased and brought up things I did not think of to ask. I can highly recommend Glen at Dick Hannah Toyota. A good example of a truly good salesperson is the customer service after the sale. I had to call him for information about the car and he was extremely helpful and cheerful and fast. What a wonderful experience. Thank you Glen and Garrett. Shari More

The experience we had purchasing a new Toyota Camry was excellent. Much of the work was done over the Internet. The dealership located the car with the color and options we wanted and then beat the Costc excellent. Much of the work was done over the Internet. The dealership located the car with the color and options we wanted and then beat the Costco price. We were very pleased with the experience. When we arrived at the dealership, the car was being detailed for us. By the time the paperwork was done, the car was front and center on the lot. More

I'm sorry I don't remember Ed's last name but he was great. We called about a 2005 Camry that was listed on www.autotrader.com. Ed had the car parked out front waiting for us when we go there. He was great. We called about a 2005 Camry that was listed on www.autotrader.com. Ed had the car parked out front waiting for us when we go there. He was easy going and perceptive, he knew when to step in and knew when to step away so we could discuss as a family. I would highly recommend this dealership again. More

They were able to do the service on my Prius at a convenient time for me. They went out of their way to get the special tires. The car was finished much earlier than was anticipated, which was much a convenient time for me. They went out of their way to get the special tires. The car was finished much earlier than was anticipated, which was much appreciated. The whole service team, especially Nick Trusty, were a pleasure to deal with. More

Travis was awesome!I told him what I wanted and how much I would be willing to pay. He had me in my new 2006 Pontiac Solstic withing 24 hrs!His customer service was over and beyond any that I have ever expe I would be willing to pay. He had me in my new 2006 Pontiac Solstic withing 24 hrs!His customer service was over and beyond any that I have ever experienced.Will recommend friends and family and for myself if I am ever in need of another car will go to no one else. More

I wasn’t looking forward to purchasing a vehicle. Not because I didn’t want a new vehicle, but because I didn’t want to deal with a sleazy sales person. Dick Hanna Toyota was the last dealer I visited i because I didn’t want a new vehicle, but because I didn’t want to deal with a sleazy sales person. Dick Hanna Toyota was the last dealer I visited in my week long vehicle search that included experiences with these sleazy sales people. Marcus at Dick Hanna was very kind and knowledgeable about the Toyota Tundra I was interested in. He encouraged me to drive multiple Tundras to see differences in features and performance. Once I was set on the tundra I was interested in we went inside to discuss pricing and terms. I was always ready to be presented with a shady or highball offer, but this never happened. All terms were discussed with Marcus. I asked him many questions and voiced my concerns, and noted other offers that other dealers gave me. Dick Hanna not only met all other offers but they beat the best offer I had gotten. The terms and discussions were actually very stress free, I never felt pressured into anything. Everything was explained very clearly and presented to me in writing. Once all terms were agreed upon, Marcus passed all the information on the finance guy, Garret. I felt everything was too good to be true at this point, and had read how bad the finance guys are at other dealerships, but garret was very straight forward. He didn’t offer me any new deals, any added fees, or any shady surprises. I just signed all the official paper work with the pricing and financing that had been discussed with Marcus. I honestly don’t know how this experience could have been any better. I would strongly suggest shopping around and then making a purchase at Dick Hanna Toyota. More

Great car at a great advertised price. Glen was knowledgeable and accommodating. Car was exactly as described on auto trader and price was fair. A friend told me to get out of Portland and go see knowledgeable and accommodating. Car was exactly as described on auto trader and price was fair. A friend told me to get out of Portland and go see Dick Hannah. Guess he was right. More

My Wife and I were very pleased with our car shopping experience at Dick Hannah Toyota. Our salesman Jesse was very attentive and work hard to answer all our questions. He and Jim the finance manager ke experience at Dick Hannah Toyota. Our salesman Jesse was very attentive and work hard to answer all our questions. He and Jim the finance manager kept working to get the deal right on our new Camry. We would strongly recommend shopping at Dick Hannah Toyota. More

The salesman greeted us and I handed him a bid that I had received from another dealership. He checked and Dick Hannah could offer the same price. Glen took us for a test drive and he answered any question received from another dealership. He checked and Dick Hannah could offer the same price. Glen took us for a test drive and he answered any questions that we had. The sale was fast and easy,(I really liked that) no sitting and waiting. While we were at ballgames, Dick Hannah got the car I wanted in and called us to let us know they would be there when we were ready. The detail job was very nice on the car. Financing went smoothly---and with no high pressures. I will let my friends and relatives know how well you are treated and how much I like my car. What a bonus--since I purchased my car from Dick Hannah-I get free tires. More