Dick Hannah Toyota

Dick Hannah is Awsome...Drove to town with my husband in our 2 cars that we were upside down in and want to trade in a truck and car in on a newer vehicle knowing we were probably going to get laughed at, s our 2 cars that we were upside down in and want to trade in a truck and car in on a newer vehicle knowing we were probably going to get laughed at, started out a another dealership, we looked into a few vehicles and no matter how many times they ran the numbers they couldn't get it to come close to what we could afford. Left there thinking we would go try other places, as we made it around town it started to look like rain for us, one place even said no can do for you with out a big down payment...no thank you. Just as we have given up I said one more place, Dick Hannah, William Williams greated us before we made it to the door, we told our story of our upside down credit, he checked at the desk and said it can be possible. So we looked at every thing on the lot, I couldnt find the perfect car/truck. Each one had one option that I wished the other had, we test drove a few, I was determend to leave with a newer rig, William was very pactient with us and didnt make us feel pressured or uncomfortable about my picky taste. Finnally a pretty deep blue car caught my eye on the used side and I said "what about this?" As I walked over it was a Prius...I was shocked. I have always thought they looked funny but as I looked at it more and more I feel in love with it, we took it for a test drive and fell in love with it, but the interior was a light beige..ick. With us wanting to start a family that wont do. When we got back I started to doubt getting it, as we walked in side to run numbers I saw a silver Prius with dark interior and this one was Certified used! It way not be pretty blue but this will have to do. After a few rounds of numbers and much patients from William who made us feel great even though we put him through xxxx we drove home with it. It's been a couple weeks now and I absolutly love it and am very glad I went to DICK HANNAH...And thank you William!!! They also has an awsome customers for life program which is worth checking out. More

This is the second time I have brought my 1998 ES 300 in for service and I have been very pleased both times. From the initial phone call to the check out, the team was very courteous and efficient. They for service and I have been very pleased both times. From the initial phone call to the check out, the team was very courteous and efficient. They worked together to provide great service. All my questions were answered and concerns addressed. The car was ready before the promised time. Shaun Hutchison has put together an outstanding team in the customer service area at Dick Hannah Toyota in Kelso. More

I would recommend this dealer who are really awesome in terms of courteousness and cordiality. These people are just great, they listed out various options and they don't really push you or nag you to was terms of courteousness and cordiality. These people are just great, they listed out various options and they don't really push you or nag you to waste away your time. Great price and great people. Should always check with them if you plan to buy a Toyota. More

Everyone we came in contact with at this dealership was friendly and helpful. Dan did a great job helping us find the right car to meet our needs. At no time did we feel pressured into buying a car. Dan wa friendly and helpful. Dan did a great job helping us find the right car to meet our needs. At no time did we feel pressured into buying a car. Dan was very knowledgeable about each car he showed us. Even after the sale, Dan said if at anytime we had questions or needed help to be sure to call him. More

I was looking for a nice trade in. Frank met us at the door, and was very warm and friendly. He worked up some numbers for us. We had just begun our search and wanted to see what the other lots in town door, and was very warm and friendly. He worked up some numbers for us. We had just begun our search and wanted to see what the other lots in town had. We visited 3 other lots, and none of them helped us at all. In fact, one dealership wouldn't even unlock the doors of his cars so we could look in. Frank and his manager Cory, made us feel relaxed and non pressured. Presented us with the facts and did not "play" games with us. I would highly recommend Dick Hannah Toyota to anyone looking for a new or used car. More

Rob Keough has beyond excellent customer service. The only reason I would buy or even come back to the Kelso Dick Hannah Toyota Dealership is because he is there. Other sales people and service center pe only reason I would buy or even come back to the Kelso Dick Hannah Toyota Dealership is because he is there. Other sales people and service center people should learn from his customer service skills. More

Dan Medack and Dick Hannah Toyota were outstanding. It was the most pleasant car buying experience I've had. Dan emailed me a price and the description of the vehicle. I drove up to Kelso Wash from Portl was the most pleasant car buying experience I've had. Dan emailed me a price and the description of the vehicle. I drove up to Kelso Wash from Portland Or and everything was exactly as he had said. Chris (I believe was his name), the finance guy, got us a great rate through Toyota. It was a wonderful experience. More

I recently purchased a new Tacoma from Dick Hannah Toyota of Longview and had a great buying experience. Don Martin was very professional and found the exact vehicle I was looking for. My experience of purch of Longview and had a great buying experience. Don Martin was very professional and found the exact vehicle I was looking for. My experience of purchasing from Don was a great feeling. Thank you Don and thank you Dick Hannah. I will tell all my friends to shop there. More

I wanted to trade my previous Toyota Tundra in for a 4 Door Tacoma. I told the salesman what I was looking for and my price expected price range was. I had an exceptional experience. Everything was above Door Tacoma. I told the salesman what I was looking for and my price expected price range was. I had an exceptional experience. Everything was above and beyond and I left with my new Toyota Tacoma. More

This was our first experience buying a newer car. Our salesman Long was awesome, we really liked him. As for the Dick Hannah dealership in Longview, I cannot say the same. We originally picked out a Ford salesman Long was awesome, we really liked him. As for the Dick Hannah dealership in Longview, I cannot say the same. We originally picked out a Ford Explorer sport trac. We made our down payment signed the papers and left happy. The next day our bank called and said they did not approve the purchase of the truck and we had to take it back. We returned the truck and just wanted our money back. Dick Hannah did not want to give us our money back, instead we had to settle for something that we really did not want. We feel that we were taken advantage of and will probably never buy another vehicle from Dick Hannah. The right thing for Dick Hannah to do would have been to simply return our money like we asked but they did not. More